Where is the unlock button on ticketmaster?

If you are trying to unlock your Ticketmaster account, the unlock button can sometimes be tricky to find. Here is a quick guide to help you locate and use the unlock button on Ticketmaster.

Why You Might Need to Unlock Your Ticketmaster Account

There are a few common reasons why you may need to unlock your Ticketmaster account:

• You entered the wrong password too many times and your account was automatically locked for security reasons
• You forgot your password and requested an unlock to reset it
• Suspicious activity was detected on your account and Ticketmaster locked it down temporarily
• Your account was inactive for an extended period and Ticketmaster locked it for security

In any of these cases, you will need to unlock your account before you can access it again. The unlock button allows you to start the unlock process.

Finding the Unlock Button on the Ticketmaster Website

If your Ticketmaster account is locked, here are the steps to find the unlock button on the website:

1. Go to www.ticketmaster.com and click “Sign In” at the top right corner of the homepage.
2. On the sign in page, enter your email address and password as usual.
3. After submitting your credentials, you will see a message that your account is locked. Underneath that, click the link that says “Unlock Your Account”.
4. This will take you to the account unlock page. The blue Unlock Account button will be visible on this page.

The unlock button may not display until you actually attempt to sign in to your locked account. Following these steps will take you directly to the unlock page with the button.

Using the Unlock Button to Reset Your Password

If you forgot your password, the Unlock Account button allows you to reset it. Here is the process:

1. After locating the Unlock Account button, click on it.
2. You will be asked to confirm your account by entering your email address.
3. An email from Ticketmaster will be sent to your inbox with a verification code.
4. Enter the code on the unlock page and click Submit.
5. You will then see the option to reset your password on the next screen.
6. Enter and confirm your new password to complete the process.

Once the reset is complete, you can sign in with your new password. The unlock process allows you to access your account again.

Unlocking After Too Many Failed Login Attempts

If your Ticketmaster account was locked after too many failed password attempts, use the Unlock Account button to get back in:

1. Follow steps 1-4 above to navigate to the unlock page.
2. Click the Unlock Account button and enter your email when prompted.
3. Check your email for the verification code from Ticketmaster and enter it.
4. You will then be able to sign in with your existing password.

The unlock process resets the failed login counter, allowing you access again. If you still can’t remember the password, reset it using the unlock page.

Unlocking an Account After Extended Inactivity

For security reasons, Ticketmaster may lock accounts that have been inactive for several months. To get back into a locked inactive account:

1. Follow the steps earlier to get to the account unlock page.
2. Click Unlock Account and enter your email when asked.
3. Get the verification code from the Ticketmaster email and submit it.
4. You should then be able to sign in normally with your existing credentials.

This bypass the inactivity lockout by having you confirm account ownership. The unlock process reactivates the account after extended dormancy.

Unlocking After Suspicious Activity

If Ticketmaster detects suspicious activity on your account, they may temporarily lock it down. To get back in:

1. Go through the unlock process by clicking the blue button and verifying your email.
2. Ticketmaster will send you an email confirming your account was locked due to recent activity.
3. Click the link in that email to attest the activity was authorized.
4. Upon confirming, Ticketmaster will unlock your account for login.

This additional attestation after unlocking confirms your account has not been compromised. Ticketmaster wants to ensure your account security before allowing access again.

Troubleshooting When the Unlock Button Is Not Working

In some rare cases, the Unlock Account button may not be working. Here are some troubleshooting tips:

• Refresh the page – sometimes the button may not load properly
• Try another browser – there may be browser-specific issues
• Clear your cookies and site data – outdated cached data can cause problems
• Try on a different device – mobile vs desktop issues can happen
• Check Ticketmaster’s system status page – major outages will be posted here
• Contact Ticketmaster Customer Support – they can unlock the account manually

Following these tips should help get the Unlock Account button functional. In most cases, refreshing the page or using another browser resolves any display issues. But if problems persist, contact support for help getting your account unlocked.

Accessing Unlock on the Ticketmaster Mobile App

The account unlock process can also be completed in the Ticketmaster mobile app for iOS and Android. Here is how to find it:

1. Launch the Ticketmaster app and tap “Sign In”
2. Enter your email and password, then tap “Sign In”
3. When you see the “Account Locked” message, tap “Unlock Account”
4. This opens the mobile unlock process – follow the verification steps

The app unlock flow mirrors the website process covered earlier. Enter your email to receive the verification code needed to unlock. The code can be copied from the email and pasted into the app to complete unlocking on mobile.

Important Account Security Steps After Unlocking

After unlocking your Ticketmaster account, it’s important to take these security steps:

• Reset your password to something new if it was compromised
• Make sure your email account is secure and hasn’t been hacked
• Turn on two-factor authentication for added account security
• Check your Ticketmaster account activity for anything suspicious

Unlocking gives you access again, but you want to make sure your account is fully secure before purchasing tickets or storing payment information. Use strong unique passwords and enable two-factor authentication wherever possible.

When to Contact Ticketmaster Customer Service for Help

In most cases, the Unlock Account button provides a self-service way to reaccess your locked Ticketmaster account. But contact customer support if you run into any of these issues:

• You cannot complete the email verification process after clicking the unlock button
• Suspicious charges or activity appeared on your account before it was locked
• You get an error message about your account being permanently disabled
• You don’t own the email address anymore associated with your Ticketmaster account

Customer support can investigate, manually unlock your account if needed, or migrate your account over to a new email address. Contact them by phone during business hours or through support chat on the Ticketmaster website for help.

In Summary

Hopefully this guide has outlined where to find the Ticketmaster account unlock button and how to fully unlock your account after being temporarily locked out. Some key takeaways include:

• Common reasons for accounts being locked include too many login attempts, inactivity, or suspicious activity
• The blue Unlock Account button appears on the account lockout page after a failed sign in attempt
• Click the button and verify your email to receive a code to complete unlocking
• You can then reset your password or login normally again
• Enable enhanced security like two-factor authentication after regaining account access
• Contact customer support if you have any trouble with the unlock process

With this knowledge, Ticketmaster users can easily self-serve their way through the account unlock process. Just locate that blue Unlock Account button, verify your email, and you will be back in your account in no time.