If you frequently purchase tickets on Ticketmaster, having an account with them can make the ticket buying process quicker and easier. To access your Ticketmaster account online or over the phone, you’ll need your Ticketmaster account number. Here’s where to find it:
Check your Ticketmaster account online
The easiest way to find your Ticketmaster account number is by logging into your Ticketmaster account online and viewing your account details:
- Go to Ticketmaster.com and click “Sign In” in the top right corner.
- Enter your email address and password to log into your Ticketmaster account.
- Once logged in, click on your name in the top right corner to open the account menu.
- Select “Account Details” from the drop down menu.
- On the Account Details page, your 9-digit Ticketmaster account number will be listed under “Account Information”.
This number is unique to your Ticketmaster account and can be used anytime you need to access your account by phone or reference your account details.
Check a previous Ticketmaster order confirmation
If you don’t remember your Ticketmaster account login details to view your account online, you can also find your account number on any previous Ticketmaster order confirmation emails or printable tickets.
Your 9-digit Ticketmaster account number is listed near the top of Ticketmaster order confirmations, right under your name and email address. It will be labeled as “Account Number”.
If you no longer have the email confirmation, you can log into your email account and search for any messages from Ticketmaster Customer Service to locate your order confirmation email.
Contact Ticketmaster Customer Service
If you cannot find your Ticketmaster account number through your account online or a previous order confirmation, you can contact Ticketmaster Customer Service to retrieve it:
- Call +1 800-653-8000 (toll-free number for US and Canada)
- Request your account number from the customer service agent
- You may need to verify your identity by providing personal details like your name, email address, phone number, etc.
- Once verified, the agent can provide your 9-digit Ticketmaster account number.
Keep in mind the customer service agent may also update or reissue your account number for security purposes if you haven’t used your Ticketmaster account in a long time.
Locate on printed Ticketmaster tickets
For any events you’ve attended using printed tickets issued by Ticketmaster, you can find your account number printed directly on the ticket.
Your 9-digit account number will be listed near the ticket barcode under your name.
If you’ve lost the printed tickets or no longer have access to them, try checking your Ticketmaster account online or contacting customer service to retrieve your account number.
Get account number when creating a new account
If you are creating a brand new Ticketmaster account and have never purchased tickets through them before, you will be issued a new 9-digit account number once your account registration is complete.
To get your new account number:
- Go to Ticketmaster.com and click “Sign Up” to create a new account.
- Fill in all required personal info and details to register your account.
- Once your new account registration is finished, you will receive a welcome email from Ticketmaster with your new account number included.
- You can also log into your new account and view your account number under Account Details.
As a brand new Ticketmaster user, this newly issued account number will be your main ticket account number to use moving forward.
Reset your Ticketmaster account number
If at any point you want to change your Ticketmaster account number to a new one, you can easily reset it:
- Log into your Ticketmaster account online and go to Account Details
- Click “Edit” next to your account number
- Select “Reset Account Number”
- Confirm that you want a new account number generated
- Ticketmaster will immediately issue you a brand new 9-digit account number
- This new number will replace your previous number everywhere on your account
Resetting your account number can be done for privacy or security reasons. Just keep in mind you will need to update any saved payment methods or profiles with this new number.
Why do you need a Ticketmaster account number?
Having your unique 9-digit Ticketmaster account number handy serves a few helpful purposes:
- Gives you quick access to your account when contacting customer service
- Allows you to easily manage or update your account details online
- Can help verify your identity when picking up tickets at will call
- Helps locate your account information if you ever lose your login details
- Can be useful when providing account info to claim tickets as tax deductions
In general, it’s a good idea to keep record of your Ticketmaster account number alongside any other important account numbers and logins.
That way, you’ll always have the key details needed to easily access your Ticketmaster account and ticket purchases when needed.
Key takeaways
The main ways to find your Ticketmaster account number include:
- Checking your Account Details if you’re logged into your Ticketmaster account online
- Looking at any previous Ticketmaster order confirmation emails or printed tickets
- Calling Ticketmaster Customer Service to retrieve it
- Getting it emailed to you when creating a brand new Ticketmaster account
Knowing this important 9-digit number makes managing your Ticketmaster account much simpler. Keep it somewhere secure so you can easily access it whenever you need to purchase event tickets or access your account.