If you frequently purchase tickets to concerts, sporting events, and other live entertainment through Ticketmaster, having a Ticketmaster account can make the ticket buying process quicker and easier. With a Ticketmaster account, you can store your payment information, see your order history, and more. Logging into your Ticketmaster account requires your account number and password.
Finding Your Ticketmaster Account Number
Your Ticketmaster account number can be found in a few places:
- On your welcome email – When you first create a Ticketmaster account, you’ll receive a welcome email containing your account number.
- On receipts for past orders – Look at the receipt or confirmation email for any past Ticketmaster orders. Your account number will be listed there.
- By logging into your account – If you don’t have your welcome email anymore and can’t find an old receipt, you can recover your account number by logging into your Ticketmaster account through your email and password. Once logged in, your account number will be displayed at the top of the screen.
If you try all of those options and still can’t locate your Ticketmaster account number, you can contact Ticketmaster Customer Service for assistance recovering it.
Logging Into Your Ticketmaster Account
To log into your Ticketmaster account, go to the Ticketmaster website or mobile app. Here are the steps to log in:
- Go to ticketmaster.com and click “Sign In” at the top right. Or open the Ticketmaster app and tap the profile icon.
- Enter your email address associated with your Ticketmaster account.
- Enter your Ticketmaster account password.
- Click “Sign In.”
If you don’t remember your password, you can click “Forgot Password” to reset it. You’ll need access to the email on file for your Ticketmaster account.
Logging In on a Shared Device
If you are logging into your Ticketmaster account on a shared computer or other device, be sure to log out when you are done. This will prevent others from accessing your account. To log out:
- Click your profile icon or name at the top right corner.
- Select “Sign Out” from the dropdown menu.
Staying Logged In
For convenience, you may want to remain logged into your Ticketmaster account, especially if you use it frequently. Ticketmaster gives you two options for staying logged in:
- Remember Me – Check the “Remember Me” box when logging in. You will stay logged into that device until you manually log out.
- Auto Login – Enable Auto Login in your account settings. This will keep you logged into Ticketmaster across all your devices. You don’t need to enter your password each time as long as you are on a trusted device.
Benefits of Having a Ticketmaster Account
Here are some of the key benefits of setting up and using a Ticketmaster account for your ticket purchases:
- Faster checkout – Your payment info and shipping address will be stored, allowing you to breeze through checkout.
- Order tracking – You’ll have access to your full order history and can view the details and status of all your purchases.
- Price alerts – You can set price alerts to get notifications if ticket prices for an event drop after you’ve purchased.
- Special offers – Ticketmaster provides special presales, discounts, and promotions to account members.
- Paperless tickets – Purchased tickets can be conveniently accessed via your account and mobile app.
Storing Payment Information
One of the biggest perks of having a Ticketmaster account is that you can safely store payment methods for fast, easy checkouts in the future. Here’s how it works:
- Add a payment method – When logged into your account, go to “Settings” and select “Payment Methods” to add a credit/debit card, PayPal, etc.
- Select the payment method at checkout – When purchasing tickets, choose the stored payment method to check out instantly.
- Update or remove payment methods anytime – Return to the Payment Methods page in your account settings to update, add, or remove payment info.
Using Ticketmaster on Multiple Devices
Your Ticketmaster account works seamlessly across desktop, mobile, tablet, and any other device. Just use the same login email and password on any device to access your Ticketmaster account. Your details, order history, tickets, and more will be sync across all your logged-in devices automatically.
Troubleshooting Ticketmaster Account Issues
Review these tips if you encounter any problems with your Ticketmaster account:
- Forgotten password – Use the password reset option when logging in. A link to create a new password will be emailed to you.
- Incorrect login details – Double check that you are entering the correct email address and account number. These are case-sensitive.
- Account locked – Too many failed login attempts will temporarily lock your account. You can unlock it through the password reset flow.
- Suspicious activity – Ticketmaster may lock your account if suspicious charges or logins are noticed. Contact Customer Service to investigate.
- Unresponsive website/app – Try clearing your browser cookies and cache or reinstalling the app. An internet connection issue could also be preventing access.
If you are still unable to login after trying the steps above, reach out to a Ticketmaster Customer Service agent for assistance. You can contact them via online chat, phone, email, or social media.
Closing a Ticketmaster Account
No longer using your Ticketmaster account? You can close it by following these steps:
- Go to your Ticketmaster account settings page while logged in.
- Look for the option to close your account and select it.
- Follow the prompts to confirm you want to close your account.
- Click “Close Account” to complete the process.
Closing your account will permanently deactivate it. You won’t be able to access your order history or ticket details anymore, so be sure to download any important info beforehand. If you change your mind later, you will have to open a brand new Ticketmaster account.
Protecting Your Ticketmaster Account
Here are some tips for keeping your Ticketmaster account secure:
- Create a strong password using a mix of letters, numbers, and symbols.
- Avoid using the same password across multiple accounts.
- Check haveibeenpwned.com to see if your email or password has been compromised in a past data breach.
- Don’t share your login credentials with anyone else.
- Always log out of your Ticketmaster account on shared devices.
- Use two-factor authentication if offered for enhanced security.
- Keep your devices up to date with the latest OS and security patches.
Monitoring your account activity and alerts can also help detect unauthorized access. Act quickly to secure your account and reset your password if you notice any suspicious charges or logins.