Where do I enter a coupon code on Ticketmaster?

Ticketmaster is one of the largest primary ticket outlets for large-scale events in the United States and abroad. With Ticketmaster, you can purchase tickets online for concerts, sports games, theater shows, and more. Many events on Ticketmaster provide promo codes or coupon codes that allow you to get a discount on your ticket purchase. If you have a Ticketmaster coupon code, here is where you need to enter it to get the discount.

Checking if You Have a Valid Coupon Code

Before entering a Ticketmaster coupon code, first make sure you actually have a valid unused code to enter. Here are some ways you may have obtained a Ticketmaster promo code:

• The event promoter or venue emailed you a code
• You joined a Ticketmaster coupon email list
• You saw a Ticketmaster coupon code posted online
• You’re a Ticketmaster rewards member and earned a code
• You received a code by linking your Ticketmaster account to a partner like Chase or Citi

Once you’ve confirmed you have a legitimate Ticketmaster coupon code in hand, here is where you’ll want to enter it for the discount.

Entering Coupon Code at Checkout

The most common place to enter a Ticketmaster promo code is at checkout after you’ve selected your tickets. Here are the steps:

1. Search for and select your tickets on Ticketmaster as usual.
2. Proceed to checkout and begin entering your shipping and billing information.
3. On the payment details page, look for the “Promo Code” box.
4. Enter your full Ticketmaster coupon code into this box and click “Apply.”
5. You should then see the discount amount reflected in the total.
6. Finish completing any remaining steps to checkout.

The promo code box may look something like this:

Just type or paste in your full code and hit Apply. The discount should then calculate automatically.

Entering Code on Mobile App

If you are purchasing Ticketmaster tickets using the Ticketmaster mobile app, the process is very similar:

1. Select your event and add tickets to your cart.
2. Tap “Proceed to Checkout” and fill in your info.
3. On the payment page, tap “Add Promo Code.”
4. Enter your full code and tap “Apply.”
5. You’ll see the adjusted total reflecting the discount.
6. Complete checkout.

It will look something like this in the mobile app:

The steps are the same, just within the mobile interface. Type in your code, apply it, and complete checkout.

Entering Coupon Code Before Selecting Tickets

In some cases, you may need to enter your Ticketmaster promo code before you’ve selected tickets. This is less common, but can happen in certain situations like these:

• The code only applies to specific events
• It’s a general percent-off code not tied to specific tickets
• It unlocks access to special promo ticket inventory

If you do need to enter a code prior to ticket selection, follow these steps:

1. Access the Ticketmaster website or mobile app. Do not search for tickets yet.
2. Look for and tap/click on the “Promos” link or icon in the main menu.
3. On the promos page, enter your full Ticketmaster coupon code.
4. You’ll see a confirmation message if the code is valid.
5. You can now search for your tickets. Applicable discounts will show.
6. Proceed through checkout as usual.

This allows the code to apply before ticket selection. Just look for that Promos link to enter it early.

Troubleshooting Coupon Code Issues

In some cases, you may run into issues getting a Ticketmaster promo code to apply properly. Here is some troubleshooting advice:

• Make sure you’re entering the full, correct code. Go slowly and double check each character.
• Verify the code hasn’t expired. Most can only be used for a limited time.
• Check if the code has usage limits. It may only work for specific ticket quantities or price thresholds.
• Try a different browser or mobile device. Technical issues could prevent proper code redemption.
• Contact Ticketmaster Customer Support if issues persist for help.

Ticketmaster codes can be tricky so take your time entering them. If problems continue, reach out to their team to investigate further.

Using Multiple Coupon Codes

At times you may have more than one Ticketmaster discount code you want to use. Here are some tips on using multiple promo codes:

• Apply any specific event codes first – broader general codes after.
• Stack early bird and newsletter promo codes when possible.
• Use one code at a time. Apply the first, then try the second.
• Have both codes before ticket selection if required.
• Codes likely won’t stack beyond 2. Focus on the best discount.

With some trial and error, you can often get two Ticketmaster coupon codes to work together for maximum savings. Just take it slow applying them one at a time.

Code Won’t Work? Buy Anyway and Request a Refund

If you have a Ticketmaster promo code that seems valid but isn’t applying for some reason, there is one last resort tactic you can try. You can complete the purchase anyway at full price, then contact Ticketmaster Customer Service and request a refund on the discount amount. This is not guaranteed to work but can be effective if you have proof of the code you tried to use. Have them investigate why it didn’t apply and request a refund equivalent to the discount amount. It takes some extra time and effort but may ultimately get you the lower price you were seeking.

Conclusion

Overall, entering a Ticketmaster coupon code requires carefully inputting the code during the checkout process, either on desktop or mobile app. Be aware of any limitations or restrictions that may affect redemption. If any issues pop up, be sure to troubleshoot the code carefully or reach out to Ticketmaster support if needed. With promo codes becoming more and more prevalent, mastering how to use them can lead to great savings on Ticketmaster event tickets.