Ticketmaster is a popular website for purchasing tickets to various events like concerts, sports games, theater shows, and more. When ordering tickets on Ticketmaster, customers have the option to select UPS delivery for their tickets instead of electronic delivery or will call pickup. UPS delivery allows customers to have their printed tickets shipped directly to their home or desired address via UPS.
How does UPS ticket delivery on Ticketmaster work?
If you choose UPS delivery when purchasing tickets on Ticketmaster, you will be asked to enter a shipping address during checkout. Once your ticket order is completed and processed, Ticketmaster will print out the tickets and ship them to you via UPS.
The tickets are printed on Ticketmaster stock card paper with the event name, date, barcode, and seat info printed on them. They will be shipped in a UPS Next Day Air envelope. You can expect to receive your tickets 1-2 days after placing your order as long as no delays with printing or shipping occur.
UPS will deliver the ticket envelope just like any other package to your home, office, or other desired address you entered during checkout. You’ll need to be available to sign for the delivery if a signature is required by UPS for your area. Once delivered, open up the UPS envelope to access your printed event tickets inside and you’ll be all set!
What are the benefits of UPS ticket delivery?
There are a few key benefits to selecting UPS delivery for your Ticketmaster ticket orders:
- Guaranteed delivery – UPS Next Day Air offers reliable 1-2 day delivery so you know precisely when your tickets will arrive.
- Security – Having tickets shipped right to you provides security and peace of mind against lost, stolen or forgotten tickets.
- Convenience – Tickets are shipped right to your home so you don’t have to go pickup tickets in person at will call.
- Gift giving – UPS delivery allows you to send printed tickets to recipients as gifts easily.
What types of events allow UPS delivery?
UPS ticket delivery can be selected for most events listed on Ticketmaster that offer standard printed tickets. This includes:
- Concerts – For single concert events or multi-day music festivals.
- Sporting Events – Professional sports games like baseball, football, basketball, hockey, soccer, racing events, WWE, etc.
- Theater & Comedy Shows – Broadways shows, Cirque du Soleil, stand up comedy shows.
- Family Events – Disney on Ice, Sesame Street Live, etc.
Some exceptions where UPS delivery may not be available include blackout dates around major holidays when shipping volumes are very high for UPS. Additionally, some venues may only offer electronic ticket delivery and not printed tickets. But in most cases, UPS delivery can be chosen.
Are there any limitations or restrictions?
There are a few limitations to keep in mind with UPS ticket delivery:
- Only within the US – UPS delivery for Ticketmaster is only available for addresses within the United States.
- Deadline for delivery – You generally need to order your tickets at least 5-7 days prior to an event to receive them in time via UPS.
- Additional fees – There is typically a shipping fee charged for UPS delivery that adds extra cost over electronic or will call options.
- Signature required – A signature may be required upon delivery which means someone has to be present to accept the ticket package.
How much does UPS shipping cost for Ticketmaster orders?
The UPS delivery fees charged by Ticketmaster can vary depending on a few factors:
- Number of tickets – Fees are typically charged on a per ticket basis, so more tickets means higher UPS fees.
- Type of event – Popular concerts or major sporting events often have higher UPS fees.
- Destination – Shipping to distant rural addresses typically incurs higher delivery fees.
Some typical UPS delivery costs for Ticketmaster include:
- $20 for 2 concert tickets
- $15 for single sports ticket
- $25-35 for music festival 3-day passes
The UPS fees are clearly shown during the Ticketmaster checkout process before you complete your order so you can decide if it’s worth it for convenience and security.
What if I don’t receive my tickets on time?
If your event is rapidly approaching but you have not received your UPS delivered tickets yet, you should first check on the status of your delivery. Log into ups.com and track the package by reference number. If there are no exceptions, delays or returned packages, the tickets should arrive in time as promised for Next Day Air service.
However, if you see any delivery delays or issues, immediately reach out to Ticketmaster customer support online or by phone. They can investigate and confirm latest tracking info with UPS. If deemed lost in transit, Ticketmaster should be able to cancel those tickets and reissue new ones – either as electronic tickets or alternate will call pickup as needed last minute.
Just try to request well before the event for the best chance of getting replacement tickets. As long as you followed the proper procedures and timeframes, Ticketmaster and UPS will make it right if tickets are delayed through no fault of your own.
How can I track my UPS ticket shipment?
After placing your Ticketmaster order with UPS delivery, you will receive a UPS tracking number by email. You can then enter this tracking number at ups.com to track the status:
- Go to ups.com and select Track
- Enter the 1Z tracking number provided
- Enter your destination zip code
- Click Track and view latest package status updates
This will show you each step as the package ships, allowing you to monitor for expected delivery date. If you don’t receive a tracking number email from UPS within 24 hours of Ticketmaster order completion, reach out to their customer support for tracking assistance.
Can I change the delivery address for my tickets?
If you need to update the UPS shipping address for your Ticketmaster ticket order, you typically can make this change if done early enough. Some guidelines include:
- Make changes online – Log into your Ticketmaster account and see if you can edit delivery address under your orders.
- Contact support – Reach out to Ticketmaster support online or by phone to request address change.
- Well before event – Address changes must be made several days before your event to have time to update.
- Before label printed – You can only change it before Ticketmaster prints the UPS label; once printed address cannot be changed.
So request any delivery address updates for your Ticketmaster tickets as soon as possible. Once the tickets ship out from Ticketmaster, you cannot redirect the package elsewhere.
What if I need to return my tickets?
If for some reason you need to return tickets shipped to you by UPS from Ticketmaster, here is the process to follow:
- Contact Ticketmaster – Request a return authorization from Ticketmaster by phone or online through your account. Do this before returning any tickets.
- Mail tickets back – Ticketmaster will provide a return shipping address to mail back the UPS ticket envelope. You will most likely need to pay for your own return postage.
- Refund timeframe – It make take 7-10 business days after Ticketmaster receives your returned tickets for refunds to be processed to your original payment method.
- Restocking fees – Ticketmaster may charge a restocking fee for returned tickets depending on circumstances, typically around 15% of order value.
Ticketmaster ultimately reserves the right on final refund approval and values for any returned tickets. Make sure your reasons for returning tickets are valid as outlined in their policies, otherwise refunds may be denied. Reselling returned tickets is prohibited.
Can I have UPS tickets shipped as a gift to someone else?
Absolutely! When checking out with UPS ticket delivery on Ticketmaster, you can select the tickets to be shipped to an alternate recipient address as a gift. Just make sure you follow these guidelines:
- Recipient address – Enter the complete shipping address for whoever you want the tickets gifted to.
- Shipping timing – Leave 5-7 days for delivery so tickets arrive before event.
- Gift message – Ticketmaster allows you to include a brief gift message that will be printed on the UPS envelope.
- Recipient awareness – Be sure the gift recipient is aware tickets are being delivered to avoid issues signing for package, etc.
- Gift returns – Return policies still apply in case the recipient needs to return tickets.
With these simple tips, you can easily order Ticketmaster tickets to be shipped as a fun gift for birthdays, holidays, anniversaries, and more. It’s a convenient way to give the gift of events!
UPS delivery for Ticketmaster tickets provides customers with a secure, reliable method for getting printed event tickets shipped right to their door. While there are some additional fees and restrictions involved, it eliminates the hassles of printer malfunctions and lines at will call. Just make sure to order with proper lead time and track your shipment for on-time delivery. Follow Ticketmaster’s policies if any returns or changes are needed. Overall, UPS delivery is a great option for guaranteeing you’ll receive your important tickets!