Transferring tickets on Ticketmaster to someone else is possible in many cases. The exact rules and process for transferring tickets depends on several factors, like the event, the venue policies, and the type of ticket.
Can All Ticketmaster Tickets Be Transferred?
No, not all Ticketmaster tickets can be transferred. Here are some key things to know about which tickets can and can’t be transferred:
- Many major event tickets like concerts, sports, and theater can be transferred through Ticketmaster.
- Some venue or event policies prohibit transfers. This is common with very high demand events.
- Paperless/mobile tickets generally cannot be transferred and are tied to the purchaser.
- Season tickets or multi-event packages often cannot be transferred.
- Scanned tickets lose the ability to transfer once they have been initially scanned.
So in summary, transferable tickets must be ticket types enabled for transfer, unsold one-time use tickets, and unscanned if they are single event tickets. Always check the specific event listing for more details on the transfer policy.
How Does Ticketmaster Ticket Transferring Work?
Ticketmaster uses an online ticket exchange system for ticket transfers. Here is an overview of how it works:
- The ticket purchaser logs into their Ticketmaster account and accesses the ticket in their account.
- They select the “Transfer Tickets” option on the ticket listing.
- The purchaser enters the recipient’s name, email address, and an optional message.
- The recipient gets an email notification about the transfer containing a link to accept it.
- The recipient accepts the transfer by following the link and logging into or creating a Ticketmaster account.
- The tickets are then removed from the senders account and show up in the recipient’s account.
Once complete, the tickets belong solely to the recipient. The original purchaser no longer has access or ownership of the tickets.
Are There Fees for Transferring Tickets on Ticketmaster?
Yes, Ticketmaster charges a fee for ticket transfers. Here are the typical fees:
- Send Side Fee – Charged per ticket to the sender. This is typically around $5-$10 per ticket.
- Accept Side Fee – Charged per order to the recipient. This is typically a flat fee around $5-$15 per order.
So for example, transferring 2 tickets would cost the sender about $10-20 and the recipient would pay around $5-15. The exact fees depend on the event and are shown before the transfer is completed.
Does the New Ticket Holder Need to Pay Anything Else?
The recipient of the transferred ticket takes full ownership and responsibility for the ticket. Here are some other charges they may incur:
- Fees for reissuing a lost ticket
- Fees for splitting a multi-event ticket into single events
- Fees for reprinting tickets
- Fees for priority or upgraded shipping if requested
- Fees for converting paper tickets to mobile tickets
Any of these fees would be charged at Ticketmaster’s normal rates. The new ticket holder can avoid fees by not changing anything on the existing ticket setup.
Can You Transfer Tickets Right Before an Event?
In most cases, yes. You can transfer tickets on Ticketmaster up until 48 hours before the event’s start time. Some key things to keep in mind on short notice transfers:
- Make sure to complete the transfer well before the 48 hour cutoff.
- Transfers very close to the event may not allow mobile ticket transfers.
- The new ticket holder likely needs to immediately print out paper tickets.
- Overnight or expedited shipping costs apply to get printed tickets in time.
- Tickets already scanned by the original purchaser cannot be transferred.
So in summary, last minute transfers work but require the recipient to promptly print paper tickets for entry. Mobile transfers often get disabled near the event times.
Is There a Time Limit for Transferring Tickets on Ticketmaster?
Yes, tickets cannot be transferred indefinitely. Here are some key time limits:
- Single event tickets can be transferred up until 48 hours before that event.
- Season tickets or multi-event packages typically have earlier transfer deadlines around 1-2 weeks before the start of the season or first event.
- For rescheduled events, the transfer deadline is based on the new event date, not the original date.
- Tickets purchased through fan resale rather than Ticketmaster initially may have different transfer time limits.
So most single event tickets have a fairly generous transfer window. But multi-event tickets or rescheduled event tickets may have much tighter timelines for completing transfers.
Can eTickets Be Transferred Separately from Paper Tickets in an Order?
Unfortunately, no. With Ticketmaster transfers, all tickets in a single order must be transferred together. It is not possible to split an order and only transfer some of the tickets.
If you want to transfer tickets separately, they would need to have been purchased under separate orders. Alternatively, the recipient could accept the whole order, then relist the tickets they do not want for sale on a resale site.
Do Transferred Tickets Still Get Fan Verified for Entry?
Yes, for fan verified events, tickets maintain their fan verification after being transferred. The new ticket owner will need to use the Ticketmaster app and verify their identity with a photo to activate the tickets prior to entry.
Fan verification locks tickets to a user’s identity to prevent fraudulent resale. Transfers properly move the fan verification to the recipient on Ticketmaster’s systems.
Can You Transfer Tickets Bought from a Resale Marketplace?
It depends. Here are the rules on transferring resale tickets:
- Tickets purchased through Ticketmaster’s official resale exchange can be transferred similar to normal Ticketmaster tickets.
- Tickets from other secondary marketplaces like StubHub, VividSeats, SeatGeek, etc cannot be transferred through Ticketmaster systems.
- Those tickets would instead need to be transferred following the procedures of the resale marketplace where they were purchased.
So transferred tickets retain their transfer eligibility. Only tickets originating directly from Ticketmaster primary sales can utilize Ticketmaster’s transfer systems.
What Happens if Transferred Tickets are Lost or Stolen?
If transferred tickets become lost, stolen, or destroyed, the new ticket owner is responsible for replacing them. Here are their options:
- Log into their Ticketmaster account and reissue mobile tickets. Typical fees apply.
- Contact Ticketmaster by phone for a paper ticket reissue. Additional fees apply.
- Purchase replacement tickets if available from Ticketmaster for that event.
- As a last resort, purchase replacement tickets from a resale marketplace if prices are reasonable.
The original purchaser has no ability to access, reissue, or replace transferred tickets. The new ticket owner assumes all responsibility under their own Ticketmaster account.
Can You Re-Transfer Tickets to a Third Person?
Yes, tickets can be re-transferred as many times as desired before the transfer deadline. The steps for further transfers are the same as the original transfer:
- Current ticket holder initiates transfer process in their Ticketmaster account.
- New recipient is notified by email to accept transfer into their account.
- Ticket transfers from current holder’s account to new recipient’s account.
There are no limits on sequential transfers. Each transfer incurs additional transfer fees paid by the sender and recipient accordingly.
Conclusion
Transferring tickets is a convenient Ticketmaster feature that lets ticket owners safely change who will be attending events. By following the proper procedures, transfers can typically be completed online up until 48 hours before most events. Recipients should understand any additional fees or changes they may be responsible for. Both parties need to carefully follow the steps to ensure correct ticket account ownership changes.