A ticket redemption machine is an automated kiosk that allows customers to redeem winning lottery tickets or game pieces for prizes. These machines are commonly found in grocery stores, gas stations, amusement parks, arcades, and other retail establishments.
How do ticket redemption machines work?
Ticket redemption machines use a barcode scanner to read the barcode printed on winning tickets or game pieces. The barcode contains information about the prize value associated with that ticket. The machine connects to the lottery or game provider’s database to verify the barcode and determine if it is a legitimate winning ticket.
Once the winning ticket is verified, the customer is prompted to select the prize they want to redeem their ticket for. Common redemption machine prizes include small electronics, toys, candy, gift cards, coupons, and more. The variety of prizes available depends on the establishment.
After selecting their prize, the redemption machine dispenses the item. Most machines have a clear plastic front so the customer can view their prize before retrieval. The machine keeps record of the barcode to prevent fraudulent redemptions.
Advantages of ticket redemption machines
Ticket redemption machines offer several benefits for customers and businesses:
- Convenience – Customers can redeem prizes anytime without having to wait in line or rely on staff availability.
- Immediate gratification – Winning a prize and redeeming it on the spot creates excitement.
- Broad prize selection – Machines can stock small, inexpensive prizes that appeal to a wide audience.
- Reduced labor costs – Businesses save money by automating the redemption process.
- Increased customer traffic – The machines encourage customers to visit in hopes of winning a prize.
Disadvantages of ticket redemption machines
There are also some potential drawbacks of using ticket redemption machines:
- Technical issues – Malfunctions can lead to frustration and unredeemed prizes.
- Limited prize size – Large or fragile prizes may not fit well in a redemption machine.
- Requires upkeep – Machines need constant restocking, cleaning and maintenance.
- Lower perceived value – Customers may view prizes as “junk” since anyone can get them.
- Less personal – Some customers prefer interacting with staff to redeem prizes.
Types of ticket redemption machines
There are a few main types of ticket redemption machines:
Small countertop machines
Countertop redemption machines are compact units designed to sit on a store counter or checkout lane. Prizes are dispensed through a small chute. These units are affordable, portable options best suited for very small prizes like candy and stickers.
Freestanding vertical consoles
Freestanding vertical redemption machines feature a taller, slim profile. Customers face the screen and prize chute located at eye level. Electronics, plush toys and other mid-sized novelties are commonly stocked in these popular machines.
Large merchandise dispensers
For bigger ticket items like large stuffed animals, shoes and home goods, a large 3-sided merchandise dispenser is required. These machines have a transparent front to display the prizes inside. After choosing a prize, the item falls down a ramp into the prize door for pick up.
Bulk vending machines
For very inexpensive prizes like stickers and temporary tattoos, a bulk prize machine can be used. These units are filled with hundreds or thousands of the same small prize. Instead of selecting their prize, customers simply turn a knob and receive a random prize through the chute.
Common prize examples
The types of prizes stocked in ticket redemption machines varies greatly depending on the location and audience. Here are some typical prizes you may find:
| Prize Category | Examples |
|---|---|
| Candy | Lollipops, mints, gum, jelly beans, sour candy, chocolate bars |
| Toys | Stuffed animals, bouncy balls, toy cars, slime/putty, yo-yos, rubber ducks |
| Novelties | Stickers, temporary tattoos, finger traps, spider rings, fake mustaches |
| Electronics | Headphones, phone accessories, batteries, chargers |
| Accessories | Sunglasses, jewelry, hair accessories, wallets |
| Gift cards | $5-$25 gift cards for Amazon, Starbucks, iTunes, etc. |
Where to find ticket redemption machines
Ticket redemption machines are commonly located in places where people play games and collect prizes. Typical spots include:
- Arcades
- Family fun centers
- Bowling alleys
- Skating rinks
- Movie theaters
- Grocery stores
- Convenience stores
- Restaurants
- Amusement parks
- Carnivals
- Chuck E. Cheese and similar kids’ zones
Conclusion
In summary, ticket redemption machines provide a fun and convenient way for customers to instantly claim prizes from winning game tickets or lottery entries. Both customers and retailers can benefit from these automated kiosks. With options to dispense small candies up through large electronics and toys, redemption machines encourage repeat business and add excitement to any establishment.
