Having a verified Ticketmaster account can provide you with certain benefits when purchasing tickets on their platform. Verification helps prove your identity and shows you are a real person which allows you access to fan presales and other exclusive ticket offers. If you want to have the best chance at getting tickets to popular live events, verifying your account is an important step.
Why Verify Your Ticketmaster Account?
Here are some of the key reasons you may want to take the time to verify your Ticketmaster account:
- Access to Presales – Many events offer presale ticket opportunities to fan club members or verified customers. This gives you early access to purchase tickets before the general public.
- Prevent Fraud – Verification helps Ticketmaster confirm your identity and ensure your account is legitimate.
- Unlock Promotions – Some ticket discounts or seat upgrade promotions may only be valid for verified accounts.
- Improve Reliability – A verified account means you are less likely to have issues purchasing tickets or have your order cancelled.
- Get Support – Verified users may receive priority support from Ticketmaster customer service for any ticket issues.
Requirements to Verify Your Account
To complete the Ticketmaster account verification process, you will need the following:
- Valid Email Address – This will be used to send you a verification code.
- Mobile Phone Number – Ticketmaster will send you a text message with a code.
- Payment Method – A credit card or debit card will need to be added to your account.
- Personal Details – Your full legal name, birth date, and address.
Make sure all of this information is entered correctly in your account profile before you begin the verification steps. Having inaccurate details may cause delays or prevent your account from getting verified.
How to Verify Your Ticketmaster Account
Follow these steps to successfully complete the Ticketmaster account verification process:
- Log Into Your Account – Go to ticketmaster.com and log into your account. If you don’t have an account, you will need to create one first.
- Start Verification – Look for a “Verify Account” option after logging in and click it. This will begin the verification process.
- Enter Details – Carefully enter your personal details like name, birth date, email, phone number, and address.
- Add Payment Method – You will need to add a valid credit or debit card to your account.
- Confirm Email – Check your email inbox for a verification code sent from Ticketmaster and enter it.
- Confirm Phone – You will receive a text message with a code to your mobile number. Enter this code.
- Agree to Terms – Make sure to read and agree to the Ticketmaster user agreement terms.
- Submit Verification Request – After entering all required details, submit your verification request.
- Wait for Approval – It may take 24-48 hours for Ticketmaster to process and approve your verification request.
- Check Status – Log into your Ticketmaster account to see if it now says “Verified” which means you are approved.
Important Tips for Ticketmaster Verification
Keep these tips in mind when trying to verify your Ticketmaster account:
- Use your real legal name and current home address when entering your details.
- Only one account per person can be verified. Do not create multiple accounts.
- Make sure your email inbox and phone are accessible to receive the verification codes.
- If you input information incorrectly, you may have to wait 30 days to re-submit.
- Verifying too many accounts from one IP address may trigger fraud prevention limits.
- If you run into issues, reach out to Ticketmaster Customer Support for help.
Benefits of a Verified Account
Once your Ticketmaster account shows as verified, you can start taking advantage of benefits such as:
- Presales Access – Early ticket buying opportunities will now be available to you.
- Fewer Captchas – You may have fewer captcha verifications when purchasing high demand tickets.
- Priority Support – Get faster replies from Ticketmaster customer service if you need help.
- Peace of Mind – Your account identity and purchase history is more secure.
With a verified account, you can have increased reliability and better chances getting the tickets you want. It provides Ticketmaster with the confirmation needed to treat you as a trusted customer.
Dealing With a Failed Verification
In some cases, the verification process may fail if Ticketmaster is unable to confirm your identity or account details. Here is what you can do if your verification gets declined:
- Double check all personal and payment details entered are 100% accurate.
- Contact Ticketmaster Support to see if they can determine why it failed.
- You may need to wait up to 30 days before re-submitting your verification request.
- Provide additional documentation like a photo ID if requested by Ticketmaster.
- Be patient and keep trying as sometimes verification takes a few attempts.
As long as you provide valid and accurate information, your Ticketmaster account should eventually get verified. It may take a few tries if you make mistakes or if anything seems suspicious to their automated systems.
Purchasing Tickets Before Verification
If you want to buy tickets on Ticketmaster before completing the verification process, here is what you need to know:
- You can still purchase tickets without account verification, but won’t have access to presales.
- Your order limits may be lower until your account is verified.
- You may encounter CAPTCHA checks more frequently when buying in-demand tickets.
- Prioritize verifying your account well in advance of the event on-sale date you want to buy tickets for.
- Make sure to use an accurate identity, address, email, and payment method when purchasing tickets.
Purchasing tickets before verifying your account is possible but can be more challenging. Your priority should be to get your account verified first before attempting to buy high-demand tickets.
Verifying an Existing Account
If you already have a Ticketmaster account that you created some time ago, you may want to take steps to get it verified now for better reliability. Here is how you can verify an existing account:
- Log into your Ticketmaster account and ensure all personal details are up to date.
- Look for a “Verify Account” option and complete the steps outlined above.
- Even if already verified in the past, you may need to re-verify periodically.
- If your account was verified before, the process may go quicker than first time.
- You can update the payment method, email, and address on your account if needed.
Verifying an existing Ticketmaster account follows the same overall process as a new account. As long as your details are valid, you should be able to verify an account you created some time ago.
Creating Multiple Accounts
Each person is only permitted one verified Ticketmaster account. However, it may be possible to create more than one account using different details with these limitations:
- Only your primary account tied to your identity can get verified.
- Additional accounts may have lower ticket buying limits.
- You won’t have access to presales or promotions on extra accounts.
- Getting caught trying to verify multiple accounts can lead to a ban.
- All accounts on the same IP address or payment method may get flagged.
The best practice is to only maintain one Ticketmaster account to avoid running into issues. While possible to create more than one, additional accounts are unlikely to provide significant benefits.
Family and Friends Sharing an Account
Some families and groups of friends try to use one Ticketmaster account to manage all of their ticket purchases. This approach has some drawbacks:
- Only one person’s identity can be officially verified on the account.
- It may lead to confusion tracking who purchased which tickets.
- Disputes over the account or ticket ownership can occur.
- Difficult to take advantage of presales if lovers of different artists.
In many cases, it is better for each person to have their own separate Ticketmaster account for improved organization and verification access.
Using a Ticketmaster Gift Card
Ticketmaster offers gift cards that can be used to purchase tickets just like a regular Ticketmaster account. If you receive a Ticketmaster gift card, here are some tips:
- Register the gift card on Ticketmaster with your details to use it online.
- The gift card does not need to be verified like a normal account.
- You can only use the gift card balance, not combine it with other payment.
- Gift cards may have lower ticket purchase limits than an account.
- Make sure to use the full balance since they cannot be refunded for cash.
In summary, Ticketmaster gift cards function similarly to an account but do not require identity verification. The tradeoff is you can only spend the gift card funds when making purchases.
Is Ticketmaster Account Verification Mandatory?
Ticketmaster does not absolutely require users to have a verified account in all cases. However, it is strongly recommended for these reasons:
- Verification unlocks access to presales and other exclusive ticket opportunities.
- It improves reliability purchasing high-demand tickets.
- Your chances of order cancellations or holds decreases.
- You’ll have better support from Ticketmaster as a verified user.
- Your identity and account history is more secure.
While not an absolute requirement, most frequent Ticketmaster users will benefit significantly from taking the time to verify their account properly.
