You can easily login to your Ticketmaster account using your phone number instead of username or email address. Ticketmaster allows users to use their 10-digit phone number to login seamlessly if the number is already associated with their Ticketmaster account.
Benefits of Logging in with Phone Number
Logging in with your phone number offers several benefits compared to traditional username/password login:
- It’s faster and more convenient – no need to remember usernames or passwords.
- Provides extra security – your phone number is unique to you.
- Easy password recovery – if you forget your password, you can reset it using the phone number.
- Consistent experience across devices – login with your number on both mobile app and website.
Requirements for Login with Phone Number
To be able to login using your phone number, you must:
- Have an existing Ticketmaster account
- Have your phone number associated with your Ticketmaster account
- Provide the exact 10-digit phone number used for your Ticketmaster account
- Have access to your phone to receive a verification code
If you don’t already have a Ticketmaster account, you’ll first need to create one online or via the mobile app. Be sure to add your phone number when signing up.
How to Login with Phone Number
Follow these simple steps to login using your phone number:
- Go to www.ticketmaster.com and click “Sign In” at the top right.
- On the login page, click the “Login with Phone Number” tab.
- Enter your 10-digit phone number registered with Ticketmaster.
- Click “Send Code”.
- A 6-digit verification code will be texted to your phone.
- Enter the code and click Submit.
- You are now logged into your Ticketmaster account!
The process is very similar on the Ticketmaster mobile app. On the login screen, tap “Login with Phone Number” and enter your details. The verification code will be texted to your phone to complete login.
Troubleshooting Login Issues
Sometimes you may encounter issues when trying to login with your phone number. Here are solutions for common problems:
Incorrect phone number
Double check that you are entering the exact 10-digit phone number associated with your Ticketmaster account. Do not include dashes or spaces.
Verification code not received
If you don’t receive the 6-digit verification code by text, first check your phone has signal/data connectivity. If connectivity is fine, resend the verification code and wait 2-3 minutes. Codes expire fast so enter immediately once received.
Code does not work
Typically this happens if you entered the wrong code. The code expires after a few minutes so you will need to request a new one by resending the code and entering the latest code.
Login doesn’t recognize number
If Ticketmaster says it does not recognize your phone number, it likely means your number is not associated with an account. Double check you are using the correct number that was entered when creating your Ticketmaster account.
Linking Phone Number to Existing Account
If you already have a Ticketmaster account but have not added a phone number, you can easily link your number by:
- Logging into your account using username/password
- Going to “My Account” settings
- Clicking “Edit Profile”
- Entering your 10-digit phone number
- Clicking “Save Changes”
Once your phone number is saved to your profile, you’ll be able to use it to login going forward. You may need to log out and back in for it to take effect.
Removing Phone Number from Account
If you no longer wish to use your phone number as the login method, you can remove it by:
- Logging into your Ticketmaster account
- Going to “My Account”
- Clicking “Edit Profile”
- Deleting your phone number
- Clicking “Save Changes”
This will disable phone number login and revert you back to using username/password credentials.
Using Multiple Numbers with One Account
Ticketmaster allows linking only one phone number per account for login purposes. If you want to allow multiple people access to the same Ticketmaster account, it’s recommended to use a shared email address as the main login credentials instead of phone numbers.
The phone number verification process is designed for a single user’s number only. For shared accounts, have each user setup their own individual Ticketmaster account to link their personal number.
Logging in on Shared/Public Devices
When accessing your Ticketmaster account on shared or public computers/devices, it’s best not to enable “remember me” or “keep me logged in” options if available. Also be sure to fully log out after you are done to keep your account secure.
Using your phone number to login rather than username/password can help keep your credentials private. But you still may want to consider setting up a separate account just for shared device access if security is a major concern.
Managing Login Notifications
By default, Ticketmaster will send you login notification texts anytime your account is accessed from a new device such as a friend’s phone or public computer. You can manage these notifications in your account settings:
- Turn off notifications entirely
- Only get notifications for logins from unrecognized devices
- Receive a notification for every login
It’s recommended to leave notifications enabled so you are aware of any unusual activity. But you can adjust as needed for your personal preferences.
Contacting Ticketmaster Support
If you continue having issues with logging into your Ticketmaster account using your phone number, you can contact their customer support for further assistance:
- Via online chat on the Ticketmaster website
- By phone at (800) 653-8000 (toll-free US number)
- Through your online account message center
- On Twitter @Ticketmaster
Just be prepared to verify your identity by providing personal account details such as order history. Support agents can help troubleshoot any phone number login problems and get your access restored quickly.
