The short answer is yes, am.ticketmaster.com and ticketmaster.com are different websites, though operated by the same company. Am.ticketmaster.com is a separate website and app specifically designed for accessing Ticketmaster via a mobile device. The main differences between the two platforms are the interface, features and primary use cases. Am.ticketmaster.com offers a streamlined mobile experience while ticketmaster.com is better optimized for desktop usage.
Overview of Ticketmaster and am.ticketmaster.com
Ticketmaster is a major ticket sales and distribution company that provides ticketing services for many large-scale events and venues around the world. The ticketmaster.com website and mobile app allow customers to purchase tickets online for concerts, sports games, theater shows and other events.
Am.ticketmaster.com is a Ticketmaster-owned website and mobile app designed specifically for accessing Ticketmaster on mobile devices like smartphones and tablets. The “am” stands for “access mobile”.
Am.ticketmaster.com provides a streamlined mobile interface and experience for finding and purchasing tickets on the go. The website and native mobile apps for iOS and Android make it easy for users to search events, view seat maps, secure tickets and get entry to events right from their phone.
Key Differences Between am.ticketmaster.com and ticketmaster.com
Interface and Layout
The main ticketmaster.com website uses a desktop-optimized interface with more detailed pages and sections. In contrast, am.ticketmaster.com provides a minimal, mobile-friendly interface that surfaces only the core tasks like searching events, selecting tickets and completing purchases.
For example, on ticketmaster.com you’ll find more detailed event pages with full descriptions, images, videos and links. Am.ticketmaster.com event pages are simplified to just key details needed when buying tickets on mobile.
Features
Am.ticketmaster.com has a subset of features tailored for mobile use cases. This includes:
- Streamlined event discovery and ticket selection workflow.
- Mobile wallet integration and access to mobile tickets.
- Location-based event recommendations.
- Persistent cart and checkout across devices.
- Touch and gesture optimized interaction.
Whereas ticketmaster.com offers some additional features like:
- More detailed event pages and browsing.
- Larger event and venue imagery.
- Integration with Ticketmaster’s full desktop website.
- Printable PDF ticket delivery.
Primary Use Cases
Am.ticketmaster.com is intended for purchasing tickets on mobile devices. The simplified flows make it easy to quickly find events, pick seats, pay and get mobile tickets when on your smartphone.
Ticketmaster.com accommodates both desktop and mobile use cases. The desktop-oriented site allows for richer browsing, research and evaluation of events. Customers may leverage both sites based on context – am.ticketmaster for on-the-go transactions, and ticketmaster.com for research ahead of time.
Key Features of am.ticketmaster.com
Here are some of the key features that make am.ticketmaster.com well-suited to mobile ticket purchasing:
Streamlined Event Discovery
Am.ticketmaster.com makes finding events quick and easy on mobile. Users can search by keywords, browse upcoming events in a clean format, or get personalized recommendations based on location and past purchases.
Intuitive Seat Selection
When choosing ticket quantity and seating options, am.ticketmaster.com provides touch-friendly seat maps and mobile-optimized flows for picking sections and price levels.
Mobile Wallet Integration
Once purchased, mobile tickets are delivered directly to users’ mobile wallets on iOS or Android. This provides quick access to tickets and fast entry through mobile scanning.
Persistent Cart
Users can add event tickets to a cart then complete the purchase anytime. The mobile cart syncs across devices, allowing you to add tickets on one then pay on another.
Location-Based Recommendations
Am.ticketmaster can leverage location services to surface relevant nearby events and recommendations as users search and browse.
Key Features of ticketmaster.com
Ticketmaster.com provides some additional useful features beyond just ticketing:
Detailed Event Pages
The ticketmaster.com website provides more extensive information on each event. Users can view images, videos, maps and full event details.
Venue and Seating Research
Tickets can be browsed not just by event but also by venue. Customers can explore seating charts and amenities to find the best options.
Integration with Primary Ticketmaster Site
Am.ticketmaster.com links back to ticketmaster.com for additional details. The main site provides a complete view of events.
Printable PDF Tickets
In addition to mobile tickets, ticketmaster.com allows customers to get printable PDF tickets for events to print at home.
When to Use Each Ticketmaster Website
Use am.ticketmaster.com when:
- Purchasing tickets conveniently on your smartphone or tablet
- Needing a quick and simple event search and ticketing workflow
- Wanting to store tickets directly in your mobile wallet
- On-the-go and need access to your mobile tickets
Use ticketmaster.com when:
- You want to research events, seating options and venues in depth
- Planning ticket purchases in advance from a computer
- Need to access full event details, imagery, videos and maps
- Want additional delivery options like printable PDF tickets
Buying Tips for Each Ticketmaster Website
On am.ticketmaster.com:
- Use location services to find nearby event recommendations.
- Save events to your Wishlist to purchase later.
- Add tickets to your Cart across browsing sessions.
- Use Touch ID or Face ID to speed up checkout.
- Save your payment details for faster checkout.
On ticketmaster.com:
- Research seating options using the interactive seat maps.
- Compare ticket prices across multiple dates for an event.
- Look for discount codes before checking out.
- Use the detailed venue maps to find entrances and amenities.
- Purchase print-at-home PDF tickets for convenience.
Summary
In summary, am.ticketmaster.com and ticketmaster.com are two Ticketmaster platforms tailored for different use cases.
Am.ticketmaster.com offers a streamlined mobile experience for finding and buying tickets on the go. Ticketmaster.com provides deeper event research and more purchase options from desktop.
While the sites have some overlap, leveraging the right one based on your context and needs provides the best Ticktemaster experience.
