The short answer is yes, am.ticketmaster.com is a legitimate website owned and operated by Ticketmaster. It is a safe and reliable platform for purchasing tickets to concerts, sports events, theater shows, and other live entertainment events.
What is am.ticketmaster.com?
Am.ticketmaster.com is the official North American website for Ticketmaster, the world’s largest ticket sales and distribution company. Ticketmaster has been selling tickets online since 1998 and operates in 29 countries worldwide. The “am” in the web address stands for America.
Through am.ticketmaster.com, customers can purchase tickets for events in the United States, Canada, Puerto Rico, and Mexico. The site provides access to tickets for over 200,000 live events each year across a variety of categories including music, sports, theater, and family entertainment.
Proof that am.ticketmaster.com is legit
There are several clear signs that indicate am.ticketmaster.com is a legitimate and trustworthy platform:
- The site has a valid SSL certificate and uses HTTPS encryption for secure transactions.
- It is operated by Ticketmaster, a reputable company that has been in business for over 45 years.
- The domain name am.ticketmaster.com is registered to Ticketmaster.
- There is contact information available on the site, including a phone number, email, and physical business addresses.
- Major event venues, sports teams, and artists directly link to am.ticketmaster.com for ticket sales.
- It uses Verified by Visa and Mastercard SecureCode for added payment security.
- The Better Business Bureau gives Ticketmaster an A+ rating.
What you can do on am.ticketmaster.com
Here are some of the key things users can do on am.ticketmaster.com:
- Search for upcoming events by keyword, performer, team, venue, city, or date
- View interactive seat maps when selecting tickets to see views from different sections
- Purchase single tickets or group tickets for events
- Resell extra tickets through Ticketmaster’s safe verified resale marketplace
- Store ticket credit on a Ticketmaster account for easy future purchases
- Access tickets on your phone through the Ticketmaster app using Account Manager
- Get personalized recommendations based on your browsing history and preferences
- Manage your tickets, including transferring them or downloading to a digital wallet
The site provides a full-service ticket buying experience with robust search options, interactive maps, clear pricing, safe checkout, and convenient mobile access.
Buying tickets on am.ticketmaster.com
Purchasing tickets on am.ticketmaster.com is a user-friendly process:
- Search for the event you want to attend and select the date. Review the interactive seat map to choose seats.
- Select the number of tickets needed and click “Buy Tickets” to begin checkout. Log in to your Ticketmaster account or check out as a guest.
- Fill in your shipping and billing details. Ticketmaster accepts all major credit cards. You can store your payment method securely on your account.
- Carefully review your order. Accept the Terms of Purchase. Click “Place Order” to complete your ticket purchase.
- You will receive a confirmation email with your ticket delivery method. Access your tickets anytime on your Ticketmaster account.
Throughout the process, you can see a full breakdown of ticket prices including fees so there are no hidden costs at checkout. Customer service assistance is also available by phone or online chat.
Am.ticketmaster.com offers mobile ticketing through the Ticketmaster app. Mobile tickets provide convenient, contactless entry to events using your smartphone.
To use mobile tickets:
- Download the Ticketmaster app for iOS or Android and log in to your account.
- When purchasing tickets online, select “Mobile Delivery” as the delivery method.
- Your tickets will be visible in the app within minutes and can be easily accessed anytime.
- Open your ticket on your phone screen and hold near the venue scanner for contactless entry.
You can also transfer mobile tickets to friends easily through the app. Mobile ticketing eliminates the need to print paper tickets or carry a physical credit card.
Verified resale marketplace
If you need to resell tickets you can’t use, am.ticketmaster.com offers a safe, verified resale marketplace. Sellers can post their extra tickets for resale directly within their Ticketmaster account.
Buyers can search resale inventory and purchase tickets. All resale tickets are verified as genuine by Ticketmaster. Prices are set by sellers. Ticketmaster provides a FanProtect Guarantee with refunds if resale tickets end up invalid.
The verified resale marketplace provides a secure way to exchange extra tickets while avoiding scalpers or scams. Only Ticketmaster account holders can resell tickets.
Customer service and support
Am.ticketmaster.com provides customer service by phone, email, and online chat:
- Toll-free phone support 7 days a week at +1 800-653-8000
- Email support via contact form on website
- Real-time online chat assistance
Representatives can help with account issues, ticket purchases, deliveries, changes to orders, and other needs. Phone lines have extended hours during peak sales periods. FanSupport on Twitter can also assist with customer service inquiries.
Security and protection
Ticketmaster implements strong measures to keep am.ticketmaster.com and user data safe:
- Site uses HTTPS and daily security scans to protect against threats
- Physical and electronic security controls regulate access to data
- User passwords are encrypted and payment data is tokenized
- Customers are protected by Verified by Visa and Mastercard SecureCode
- Policies like limits on purchases combat high-volume scalpers and bots
Additionally, customers are safeguarded by Ticketmaster’s FanProtect Guarantee. You will get a full refund if your event is canceled and not rescheduled or if you receive invalid tickets.
Is am.ticketmaster.com better than competitors?
Ticketmaster enjoys some key advantages over competitor ticket sites:
- Huge inventory – Exclusive partnerships with major venues and promoters
- Top brand recognition – 45+ years in business with high awareness
- Robust platform – Wide range of features like interactive maps and mobile access
- Reliable support – Established customer service channels by phone and online
- Verified resale – Built-in safe marketplace to exchange extra tickets
However, for some events competitors may have access to tickets not on sale through Ticketmaster. Some competitors also offer lower service fees. Ultimately Ticketmaster remains the dominant go-to platform for reliable and convenient ticketing.
Is am.ticketmaster.com safe to use?
Yes, am.ticketmaster.com is very safe to use. It is a legitimate business that employs security best practices to protect your information. Here are some of the reasons it can be trusted for ticketing purchases:
- Reputable company – Well-established brand operating since 1976
- Secure site – Uses HTTPS and daily scans to prevent hacking
- Protected payments – Checks for fraud and uses Verified by Visa/Mastercard SecureCode
- Encrypted data – Passwords and payment info are encrypted
- FanProtect Guarantee – Full refunds if event canceled or invalid ticket received
- Regulated – Complies with strict data privacy laws like GDPR
Millions of customers successfully use am.ticketmaster.com every year without issue. With standard security precautions like strong passwords, you can confidently use the site to access and enjoy events.
Tips for avoiding scams and fake sites
While am.ticketmaster.com is legitimate, fake ticket sites exist that can scam buyers. Here are tips to avoid fakes:
- Double check the URL – Fake sites often mimic real ones with slight misspellings
- Buy only from the official site for an event – Scams often rank high in search results
- Check for valid contact details – Scam sites lack working phone/email
- Watch for too-good-to-be-true prices – If the deal seems unrealistic, it probably is
- Verify security – Fake sites lack HTTPS or padlock icon in browser
- Research vendor reviews – Search “[Company] reviews” and “scam” to uncover complaints
- Avoid wire transfers or prepaid cards – Use credit cards with fraud protection instead
- Confirm order details carefully – Scammers hope you’ll overlook inaccuracies
Exercising caution, checking legitimacy indicators, and using trustworthy platforms like am.ticketmaster.com can help you avoid ticket scams.