Having a verified Ticketmaster account can provide many benefits when purchasing tickets to concerts, sports events, and other live entertainment. Verification helps protect your account and allows you to take advantage of features like expedited delivery and preferred seating. Here is a step-by-step guide on how to verify your Ticketmaster account.
Why Verify Your Ticketmaster Account?
Verifying your Ticketmaster account helps ensure your account is secure and prevents fraud. It allows Ticketmaster to confirm your identity and that you are the valid owner of the account. Some key reasons to verify your Ticketmaster account include:
- Access to expedited delivery: Verified accounts can get electronic tickets delivered instantly rather than having to wait for physical tickets in the mail.
- First access to preferred tickets: Verified accounts get early access to purchase preferred seating options before the general public.
- Avoid ticket transfer issues: Account verification is required if you ever need to transfer ticket ownership to someone else.
- Eliminate duplicate accounts: The verification process helps eliminate duplicate or fraudulent accounts being opened in your name.
- Enhanced account security: Verification adds another layer of security to prevent unauthorized changes or access to your Ticketmaster account.
Requirements for Verifying Your Account
To verify your Ticketmaster account, you will need to provide the following information:
- A valid email address associated with your Ticketmaster account
- Your full legal name as it appears on your government-issued ID
- Date of birth
- Phone number associated with your account
- The last 4 digits of your Social Security Number (United States) or Social Insurance Number (Canada)
- An upload of the front and back of a valid government-issued photo ID (such as a driver’s license or passport)
Having all this information ready will ensure the verification process goes smoothly and quickly. Ticketmaster will match the details you provide with public records and your credit history to confirm you are who you say you are.
How to Verify Your Ticketmaster Account Online
Verifying your Ticketmaster account online is a simple process that takes just a few minutes when you have all the required information ready. Follow these steps:
- Log into your Ticketmaster account online or via the mobile app.
- Go to your Account Settings page, which you can find under your name or profile icon in the top navigation.
- Select “Verify Account” or “Begin Verification” on the Account Settings page. This will start the identity verification process.
- Carefully enter your full legal name, date of birth, phone number, and the last 4 digits of your SSN/SIN when prompted.
- Upload images of the front and back of your valid government-issued photo ID.
- Read and accept the Terms and Conditions for account verification.
- Click Submit. Your information will be submitted to Ticketmaster for review.
- You may be asked to provide additional information or confirm specific account details if anything looks inconsistent.
- Once your identity is confirmed, your Ticketmaster account will be successfully verified!
The verification review may take anywhere from a few hours up to one business day. If you encounter any issues with the online verification process, you can verify your account manually by contacting Ticketmaster Customer Service.
How to Verify Your Ticketmaster Account Manually
If you are unable to successfully verify your Ticketmaster account online, you can verify manually by providing your information to a Ticketmaster Customer Service representative over the phone. Here is the process:
- Contact Ticketmaster Customer Service by phone in your country.
- When prompted, select the menu option for “Account Verification” or “Identity Verification.”
- A representative will ask you verification questions to confirm your identity.
- Be prepared to provide your full legal name, DOB, phone number, last 4 digits of your SSN/SIN, and details about recent ticket purchases.
- Inform the representative you wish to verify your account manually due to issues with the online process.
- You will be asked to email high-quality images of your photo ID to [email protected].
- The representative will submit a manual verification request along with your ID photos.
- Wait 1-3 business days for Ticketmaster to complete the manual review of your information.
- If approved, you will receive email confirmation that your account is verified.
Manual verification takes longer than online but is necessary in some cases. Be patient as Ticketmaster completes their identity checks. The customer service agent can explain the status if your verification is not approved after several days.
Important Tips for the Verification Process
Here are some tips to ensure your Ticketmaster account verification goes smoothly:
- Use a clear photo ID – Be sure your government ID photo is clear, focused, and displays your current appearance and legal name.
- Check your email address – Make sure you are using a valid, active email that you have access to. This is how Ticketmaster will contact you.
- Answer calls from unknown numbers – Ticketmaster may need to call you to confirm account details during the verification process.
- Provide accurate information – When talking to a representative, give them your most up-to-date legal name, SSN/SIN, DOB, and other details truthfully.
- Use a desktop/laptop – For easiest uploading of ID images, complete the online verification on a computer rather than mobile device.
Following these tips will help avoid any delays or complications when verifying your Ticketmaster account identity. If you run into trouble, don’t hesitate to reach out to their Customer Service team for assistance completing the verification process.
What Happens After Your Ticketmaster Account is Verified?
Once your Ticketmaster account verification is approved, you will have access to all features available to verified users. This includes:
- The ability to get electronic tickets instantly delivered to you via email or your Ticketmaster app.
- Earlier access to preferred tickets before the general public for select events.
- The option to easily transfer ticket ownership to someone else as needed.
- Increased security on your account with the identity verification.
- Exclusive offers and promotions only for verified account members.
You can confirm your account is verified by looking for a “Verified” badge on your Account Settings page or app profile. Verification is valid for 3 years, after which you will need to complete the process again to keep your account active and secure. Enjoy the perks of being a verified Ticketmaster account holder!
Unable to Complete Verification?
In some cases, Ticketmaster may be unable to successfully complete the identity verification process. Reasons this can happen include:
- You’ve provided incomplete or inaccurate personal information
- The names, numbers, or other details on your IDs don’t match your account info
- Suspected fraudulent account activity or multiple duplicate accounts
- Delayed or invalid response when Ticketmaster contacts you for questions
- Uploading poor quality or illegible ID photos
If Ticketmaster is unable to verify your identity after several attempts, they will restrict access to your account until you can provide the necessary information. Be sure to respond promptly to any emails or calls from Ticketmaster requesting additional details. You may need to submit documentation by fax or mail to prove your identity.
As a last resort, you may be required to create a new Ticketmaster account and start the verification process over from scratch if your account cannot be fully verified after multiple failed attempts. To avoid this, be as thorough as possible from the beginning when providing your personal data to confirm you are the valid account holder.
Get Help with Ticketmaster Account Verification
Don’t get stuck with an unverified Ticketmaster account – get access to all the perks and benefits that come with identity confirmation. Remember these tips when going through the verification process:
- Have your necessary personal info ready before starting
- Carefully enter details and upload quality ID photos
- Use online verification for fastest results
- Contact Customer Service if you encounter any roadblocks
With a few minutes of your time and the correct information, you’ll have a verified Ticketmaster account allowing you to seamlessly purchase event tickets. Enjoy expedited delivery, special offers, and enhanced security going forward.