If you have previously provided your phone number to Ticketmaster when purchasing tickets, you may want to remove it for privacy reasons or to stop receiving SMS notifications. Removing your phone number from your Ticketmaster account is easy to do through their website or mobile app with just a few simple steps.
Why Remove Your Phone Number?
There are a few key reasons you may want to delete your phone number from Ticketmaster:
- To maintain privacy and avoid unsolicited marketing calls/texts
- If you changed phone numbers and no longer use the one linked to your Ticketmaster account
- To opt out of Ticketmaster SMS notifications for upcoming events
- If someone else has access to your Ticketmaster account and you don’t want them to see your number
Removing your phone number is quick and easy to do through either the Ticketmaster website or mobile app. Here’s how:
Via Ticketmaster Website
1. Go to Ticketmaster.com and log into your account
2. Click on your name in the top right corner and select “Account Settings”
3. Under “Contact Information”, click the edit icon (pencil) next to your phone number
4. Delete the phone number and leave the field blank
5. Scroll down and click “Save Settings”
Your phone number will now be removed from your Ticketmaster account. You can repeat these steps to add a new number in the future if needed.
Via Ticketmaster Mobile App
1. Open the Ticketmaster app on your iOS or Android device
2. Tap the “Menu” icon in the top left corner (3 horizontal lines)
3. Tap “Manage Account”
4. Tap “Personal Details”
5. Tap the edit icon next to your phone number
6. Delete the number and leave the field blank
7. Tap “Save” in the top right corner
This will instantly remove your phone number from Ticketmaster when you save the changes. You can always add it back later if needed.
Re-Adding Your Number to Ticketmaster
If you change your mind and want to add your phone number back to your Ticketmaster account, just follow the steps below:
On Desktop:
1. Go to Account Settings
2. Click the edit icon next to the phone number field
3. Enter your phone number
4. Click Save Settings
On Mobile App:
1. Tap Manage Account
2. Tap Personal Details
3. Tap the edit icon next to phone number
4. Enter your number
5. Tap Save
That’s all there is to it! Your phone number will now be re-added to your Ticketmaster account.
Impacts of Removing Your Number
Here are a few things to keep in mind when removing your phone number from Ticketmaster:
- You’ll stop receiving SMS notifications for upcoming events/tickets
- You won’t be able to access mobile tickets linked to that number
- You can’t use SMS verification when signing in or resetting password
- Ticketmaster can’t contact you via phone/SMS for order issues
So before removing your number, make sure you have an alternate email set up for notifications and that you can access your tickets via the app or by printing them out. You also may need to use email verification for login/password resets going forward.
Alternative Options
If you don’t necessarily want to completely remove your phone number but want to limit notifications, there are a couple options:
- Unsubscribe from marketing emails/texts – Look for the unsubscribe link at the bottom of Ticketmaster emails and reply STOP to any SMS.
- Disable notifications – In account settings, you can disable emails or push notifications for upcoming events.
- Route to new number – You can change the phone number on your account to a new one if desired.
Removing your number completely is permanent unless you re-add it later on. But the above options allow you to keep your account intact while limiting messages to your phone if preferred.
Contact Ticketmaster Support
If you have any trouble removing your phone number from Ticketmaster, you can contact their customer support for assistance:
- Call 1-800-653-8000 (toll-free in US/Canada)
- Direct message them on Twitter
- Start a live chat at the bottom of Ticketmaster.com
- Email them at [email protected]
Just explain the issue you’re having and they can walk you through the proper steps to delete your phone number. They can also make sure your number is fully removed on their end.
Safely Managing Your Personal Data
Your phone number is sensitive personal information that you should be careful with when using online services. Here are some tips to safely manage your data on Ticketmaster and other sites:
- Use a unique password and enable 2-factor authentication for your account
- Periodically review all personal details in your account profile
- Only provide information required for purchases/services
- Be selective in opting into SMS or email notifications
- Read privacy policies to understand how your data will be used
- Delete accounts you no longer use to prevent stale data lingering
Following best practices like these will help you take control of your privacy across the internet. Removing your phone number is one step towards greater caution with your personal information.
In Summary
Removing your phone number from Ticketmaster only takes a few seconds through their website or mobile app account settings. This can enhance your privacy, reduce unwanted messages, and eliminate access via your number. Be aware of potential impacts like losing SMS notifications before proceeding. You can always re-add your number later or opt for alternative options like disabling alerts. Contact support if you need assistance deleting your number from Ticketmaster.