Ticketmaster eGift cards allow you to give the gift of live entertainment to friends and family. eGift cards can be purchased online and sent instantly via email to the recipient. The recipient can then use the eGift card to make purchases on Ticketmaster.com.
Redeeming a Ticketmaster eGift card is easy – you just need the claim code and pin that was emailed to the recipient. Here are answers to some common questions about how to redeem Ticketmaster eGift cards:
How do I redeem my Ticketmaster eGift card online?
Redeeming a Ticketmaster eGift card online is simple. Just follow these steps:
1. Go to Ticketmaster.com and select the event or ticket you want to purchase. Proceed through the purchase process like normal.
2. When you reach the payment page, select the option to redeem an eGift card.
3. Enter the claim code and pin exactly as they appear in the eGift card email. The claim code is the long number or letter sequence, while the pin is the 4-digit number.
4. Click “Apply” to redeem the value of the eGift card towards your purchase.
5. If your purchase exceeds the eGift card amount, you’ll need to pay the remainder with another payment method.
Can I redeem my Ticketmaster eGift card in the Ticketmaster app?
Yes, Ticketmaster eGift cards can also be redeemed directly in the Ticketmaster app for iOS or Android. Follow these steps:
1. Open the Ticketmaster app on your mobile device. Browse and select tickets like normal.
2. Go to purchase the tickets. On the payment screen, select the option to redeem a gift card or promo code.
3. Enter the eGift card claim code and pin. Make sure to type them exactly as they appear on the gift card.
4. Tap “Redeem” and the eGift card balance will be applied to your purchase.
5. Pay any remaining balance with another payment method.
Where do I find the claim code and pin for my eGift card?
The claim code and pin can be found in the eGift card email sent to the recipient. Here’s where to find them:
– Claim Code: This is the long number or letter sequence under the “To redeem your gift card” heading.
– Pin: The 4-digit pin is highlighted in bold directly under the eGift card amount.
If the recipient can’t locate the email, you (the sender) can resend the email from your Ticketmaster account. Just go to your order history and find the eGift card order. There will be an option to resend the email.
Do Ticketmaster eGift cards expire?
Yes, Ticketmaster eGift cards do expire. The expiration date can be found in the emailed gift card. Here are the expiration policies:
– eGift cards purchased directly from Ticketmaster expire 12 months from the date of purchase.
– eGift cards received from a client/company promotion may have different expiration dates, so check the email.
– Expired eGift cards cannot be extended or replaced. The value will be forfeited if not redeemed in time.
So encourage the recipient to redeem their Ticketmaster eGift card promptly before it expires!
Can I use a Ticketmaster eGift card for purchases at Live Nation or vice versa?
Unfortunately, no. Due to being separate companies, Ticketmaster eGift cards cannot be redeemed on Live Nation and Live Nation eGift cards cannot be redeemed on Ticketmaster. The cards must be used on their respective sites.
Make sure to purchase a Ticketmaster eGift card if you want to give the recipient access to Ticketmaster tickets and events.
What if my purchase exceeds the eGift card value?
If your ticket purchase exceeds the amount of your Ticketmaster eGift card, you’ll need to pay the remainder with another payment method.
After entering the eGift card claim code on the payment screen, the value will be applied to your order. You’ll then need to select another payment option, such as a credit card or PayPal, to cover the balance.
The eGift card amount will bring down your total, making just the remainder due. Entering a partial eGift card is a great way to save on overall Ticketmaster orders.
Can I use multiple Ticketmaster eGift cards on one order?
Yes, you can combine multiple Ticketmaster eGift cards toward a single ticket order. Simply enter in each claim code one at a time on the payment screen before selecting another payment method for any leftover balance.
There is no limit to how many eGift cards can be used on one Ticketmaster transaction. So feel free to redeem as you have available!
What if I don’t use the full eGift card amount on my purchase?
If your Ticketmaster order total is lower than your eGift card value, the remaining funds will remain on the card for future use.
For example, if you have a $50 eGift card but your tickets are only $35, the remaining $15 balance will stay on the eGift card. You can use the card again later for additional Ticketmaster purchases.
Just make sure to use the full value prior to the expiration date, or those leftover funds will be forfeited. eGift cards cannot be cashed out.
Can I use a Ticketmaster eGift card for resale tickets?
Ticketmaster eGift cards can only be redeemed directly through Ticketmaster for primary market tickets. They cannot be used to purchase verified resale tickets.
This means that if you browse the Ticketmaster resale marketplace containing tickets relisted by other fans, you won’t be able to check out with an eGift card.
eGift cards are limited to primary Ticketmaster ticket sales for concerts, sports, theater and other events. For resale tickets, you’ll need to use another payment method.
Do eGift cards cover service fees on Ticketmaster?
Yes, Ticketmaster eGift cards can be used to cover both the ticket price and service fees at checkout.
When you redeem an eGift card, the value is applied to your full Ticketmaster order total. This includes the listed ticket price plus any applicable delivery, service or processing fees.
So an eGift card for $50 can cover $35 tickets + $15 in fees for example. Just note you are responsible for paying any order total beyond the eGift card amount.
Can I use a Ticketmaster eGift card for food, parking or merchandise?
Ticketmaster eGift cards are strictly able to be used for event ticket purchases only. The card cannot be redeemed for food, beverages, parking or merchandise at a venue.
Any ancillary purchases made at a venue must be paid for separately with another accepted method of payment. This includes any upgrade options or add-ons offered during the ticket buying process online.
Funds are limited to tickets on Ticketmaster. If attending an event, plan to bring another form of payment for all other costs.
Where can Ticketmaster eGift cards be redeemed?
A Ticketmaster eGift card can only be redeemed directly through one of Ticketmaster’s official sales channels:
– Ticketmaster.com
– Ticketmaster mobile app (iOS and Android)
– Ticketmaster Fan Support phone representatives
The eGift card claim code cannot be redeemed in person at a box office or any third-party website. Only Ticketmaster direct purchase points allow redemption.
Can I redeem my Ticketmaster eGift card for tickets internationally?
Ticketmaster eGift cards issued in the United States can only be redeemed for events and venues within the U.S.
If you want to purchase international tickets on Ticketmaster, you would need to acquire an eGift card specific to that country. For example, a Ticketmaster Canada eGift Card.
U.S. issued cards will not work on any Ticketmaster sites for other countries. Be sure to check the gift card terms and conditions to confirm redemption locations.
What happens if my event gets postponed or cancelled?
If an event gets postponed or cancelled, your Ticketmaster eGift card will not be voided or lose value. The funds will remain valid for future ticket purchases.
If you specifically used the eGift card to buy tickets for the impacted event, your card will automatically be refunded the dollar amount that was initially redeemed. You can then use those funds to purchase tickets for another event.
As long as a Ticketmaster eGift card remains unexpired and unused, the balance can be applied to new ticket sales as needed.
Can I get a refund on a Ticketmaster eGift card?
Standard Ticketmaster eGift cards and their values cannot be refunded or exchanged. This is stated in the terms and conditions presented when redeeming a card.
However, if an eGift card purchase results in an invalid or fraudulent claim code that cannot be redeemed, Ticketmaster will provide a refund. You’ll need to contact customer support with details on the issue.
Barring technical redemption issues caused by Ticketmaster, eGift cards are otherwise non-refundable. Make sure the recipient uses the full value before expiry.
What happens if my eGift card claim code doesn’t work?
If your Ticketmaster eGift card claim code doesn’t work, first double check that you are entering the claim code and pin exactly as they appear in the email. Common issues are misplaced characters or transposed numbers.
Also try redeeming the eGift card in a different browser or mobile device in case there are technical issues.
If the claim code still fails after several attempts, contact Ticketmaster Fan Support via chat or phone. Provide the gift card details. They can look up the code status and help troubleshoot redemption.
If the eGift card ends up being invalid and cannot be applied, Ticketmaster will issue a refund back to the original purchasing card.
Can I trade my Ticketmaster eGift card for cash?
No, Ticketmaster eGift cards have no cash value and cannot be exchanged for cash back or redemption for any monetary funds.
To recoup the card’s value, it must be spent directly on future Ticketmaster ticket purchases prior to expiration. Any unused balance after expiry is forfeited.
When redeeming the claim code, the eGift card will automatically apply to your ticket order. There is no way to extract cash from the card balance.
Can I resell or transfer my Ticketmaster eGift card?
According to Ticketmaster’s terms and conditions, eGift cards are non-transferable and cannot be resold. The claim code is exclusively for use by the individual recipient named on the eGift card email.
Reselling or transferring eGift cards violates Ticketmaster policy, though there is no way for them to monitor this activity. Proceed with caution when acquiring or using eGift cards from unauthorized third-parties.
For guaranteed legitimate and usable eGift cards, only purchase directly from Ticketmaster. Verify the recipient information before forwarding the eGift card email.
Is there a fee to purchase a Ticketmaster eGift card?
There are no fees or service charges to purchase a Ticketmaster eGift card online. You will only be charged the exact eGift card amount selected.
Some third-party gift card resellers may tack on extra fees, so always buy directly from Ticketmaster to avoid this. eGift cards are a hassle-free gift option.
You also don’t lose any value when redeeming a Ticketmaster eGift card since the full balance can be used. The card covers your ticket cost plus associated service fees at checkout.
Do Ticketmaster eGift cards ever go on sale?
Ticketmaster does not offer routine sales or discounts on their standard eGift card denominations. The cards are sold at fixed value amounts like $25, $50, $100.
However, Ticketmaster may offer promotional eGift card deals tied to specific events, artists or venues. This could include limited-time extra value offers.
For example, spend $100 on an eligible eGift card and receive a $25 bonus card. Sign up for Ticketmaster emails to be notified of periodic eGift card specials when they arise.
Certain corporate partners may also offer Ticketmaster eGift card discounts to employees as part of rewards programs or incentives. Check your employer benefits for any exclusive gift card deals.
eGift Card Amount | Price |
---|---|
$25 | $25 |
$50 | $50 |
$100 | $100 |
$150 | $150 |
$200 | $200 |
Current Ticketmaster eGift Card Denominations and Pricing
The above table displays Ticketmaster’s standard eGift card amounts that are available for purchase and their associated pricing. Prices are equal to the face value of the card.
Conclusion
Redeeming Ticketmaster eGift cards is simple when you understand the process. Be sure to enter the claim code and pin exactly as shown on the eGift card email to successfully redeem your card balance towards tickets.
Check the email for the expiration date and use the full eGift card value promptly to avoid forfeiting any leftover funds. You can combine multiple cards on one order and redeem towards both ticket costs and fees.
With these tips, you can easily use Ticketmaster eGift cards to give the gift of live events to the special people in your life. Enjoy the convenience of email delivery and mobile redemption.