Accessing your New York Mets tickets can be done in a few easy steps through the Mets website or app. Whether you purchased print-at-home tickets, mobile tickets, or hard stock tickets, the process is straightforward once you know where to look. In this comprehensive guide, we’ll walk through the different ticket types, how to access them before game day, and tips for accessing your tickets seamlessly on game day. With the right information, accessing your Mets tickets will be a breeze.
Print-at-Home Tickets
If you purchased print-at-home tickets for a Mets game, you can access your tickets directly through your Mets account online or through the MLB Ballpark app. Here’s how:
Via Your Mets Account Online
1. Go to www.mets.com and click on “My Mets Tickets” in the top right corner.
2. Log in with your account credentials. This is the same account you used to purchase the tickets.
3. Once logged in, you will see all of your tickets for upcoming games listed. Click “View” next to the game you want to access tickets for.
4. On the next page, click “Print Tickets.” Your printer will begin printing your ticket barcodes.
5. Bring the printed ticket barcodes to the game for scanning at the gate. Print-at-home tickets do not need to be exchanged for hard tickets.
Via the MLB Ballpark App
1. Download the MLB Ballpark app on your smartphone (available for iOS and Android).
2. Open the app and log in with the same account credentials used to purchase the tickets.
3. Tap on the Mets as your favorite team.
4. Access your upcoming Mets tickets and tap “View Barcode” to pull up your scannable barcodes.
5. Bring your phone with the mobile ticket barcodes to the gate for scanning.
You can access your print-at-home tickets via web or mobile as early as 30 days before the game. Just log in anytime leading up to first pitch to view and access your tickets.
Mobile Tickets
If you used the MLB Ballpark app to purchase mobile tickets to a Mets game, you can access your tickets directly through the app. Here’s how:
1. Open up the MLB Ballpark app on your smartphone.
2. Make sure you are logged into the same account that you used to purchase the tickets.
3. Tap on the Mets as your favorite team.
4. Your upcoming Mets tickets will be listed. Tap “View Barcode” next to the game you want to access tickets for.
5. Your scannable mobile ticket barcodes will appear. Bring your phone with the ticket barcodes to the gate for scanning.
As long as you are logged into the same MLB Ballpark account that purchased the tickets, you can access your mobile tickets anytime leading up to first pitch.
Hard Stock Tickets
If you purchased traditional hard stock tickets through a Mets ticket representative or resale marketplace like StubHub, your tickets will be either mailed to you or available for pickup at the Citi Field ticket office. Here are tips for accessing hard stock tickets:
Hard Stock Tickets Mailed to You
– Your mailed hard stock tickets will arrive 2-3 weeks before the game via standard mail.
– When your tickets arrive, open the envelope and make sure all of your tickets for the game are included. Hard stock tickets will include a stub with a barcode for scanning at the gate.
– Keep your tickets in a safe place until game day.
– Bring the hard stock tickets stubs to the gate for scanning on game day.
Hard Stock Tickets for Pickup
– If your hard stock tickets are available for pickup at the ticket office, you will receive a confirmation email with pickup details.
– Bring a printout of the pickup confirmation email and a photo ID to the Citi Field ticket office during open office hours.
– The ticket office representative will verify your ID, then print and hand your ticket stubs to you.
– Keep your ticket stubs safe until game day, then bring them to the gate for scanning.
Hard stock tickets can be accessed once they ship 2-3 weeks before the game, or on the pickup date indicated on your confirmation email if you chose ticket office pickup.
Accessing Your Tickets on Game Day
On game day, you will need to access your ticket barcodes or stubs in order to enter Citi Field. Here are some tips for smooth ticket access:
Arrive Early
Be sure to arrive at the game early to give yourself enough time to access your tickets and enter the stadium. Gates open 2 hours before first pitch.
Pull Up Your Digital Tickets
If you have print-at-home or mobile tickets, pull up your ticket barcodes in your Mets account or MLB Ballpark app before you get to the gate. Have your barcodes ready to scan.
Find Your Hard Stock Tickets
If you have hard stock tickets, dig the physical ticket stubs out of your bag or wallet to have ready for the gate attendant.
Get in the Correct Ticket Line
Look for signs or ask gate attendants which ticket line is for your section. Get in the appropriate line to avoid delays.
Avoid Wi-Fi Lag
If accessing mobile tickets, connect to the stadium Wi-Fi if possible to avoid delays from spotty cell service.
Help Other Fans
If you see fans struggling to access their tickets, politely offer help or point them to a gate attendant for assistance.
Troubleshooting Tickets Issues
In the unlikely event you run into trouble accessing your tickets, here are some tips for troubleshooting:
Verify Your Account Login
If your tickets won’t display online or in the app, double check that you are logged into the same account that purchased the tickets.
Refresh the Page/App
If your tickets briefly glitch or freeze, try refreshing the page or app by closing and reopening. This will grab your latest info.
Contact Ticket Support
If tickets still won’t display after account verification and refreshing, contact Mets Ticket Support at (718) 507-TIXX for troubleshooting assistance over the phone.
Visit the Ticket Office
As a last resort, head to the Citi Field ticket office for in-person troubleshooting and support. Bring your ticket purchase confirmation as reference.
With some preparation and proactive troubleshooting where necessary, you can access your Mets tickets seamlessly. Follow the guidelines outlined for a smooth ticket experience at the ballpark. Let’s play ball!
Frequently Asked Questions
Here are answers to some common questions about accessing Mets tickets:
What if I didn’t receive my mailed hard stock tickets?
If you don’t receive your mailed hard stock tickets within 2 weeks of the game, contact the Mets ticket office immediately for help with reissuing your tickets.
Can I access a friend’s ticket if they can’t attend the game?
Unfortunately you won’t have access to a friend’s ticket unless they formally transfer the ticket to you in advance through their Mets account.
How early can I access mobile or print-at-home tickets?
You can access mobile and print-at-home tickets as early as 30 days before game day.
What if I lost or damaged my hard stock tickets?
Contact the Mets ticket office right away if your hard stock tickets are lost, stolen, or damaged. They can help with ticket replacements or reprints.
Can I save tickets in the MLB Ballpark app for offline access?
Yes! On the mobile ticket barcode page in the app, tap the button to save the ticket for offline access in case of connectivity issues.
Summary
Accessing your Mets tickets is easy as long as you follow a few guidelines:
– For print-at-home tickets, access your barcodes through your online account or the MLB Ballpark app.
– Mobile tickets are available through the MLB Ballpark app you used to purchase them.
– Hard stock tickets will be mailed or available for pickup at the ticket office ahead of time.
– Arrive early on game day and have your ticket barcodes or stubs ready for a smooth entry.
– If issues arise, proactively troubleshoot or contact Mets support for assistance.
With your tickets in hand, you’ll be ready to cheer on the Mets in person! Have a wonderful time at the ballpark. Let’s go Mets!
Conclusion
Accessing your Mets tickets is a key step to ensure entry into Citi Field on game day. By understanding the different ticket types and following the guidelines outlined above for accessing tickets prior to and on game day, you can get into the action with minimal headaches. Arriving early, having your ticket barcodes or stubs ready, and seeking help when needed will allow you to resolve any ticket issues promptly. With your tickets in hand, you’ll be primed for an amazing experience watching the Mets live.
