How do I log into my ticketmaster account?

Logging into your Ticketmaster account is easy and only takes a few steps. You can log in on both desktop and mobile to access your tickets, make purchases, see upcoming events, and manage your account. The login process requires entering your email and password associated with your Ticketmaster account.

Prerequisites for Logging In

Before logging in, make sure you have the following:

• A Ticketmaster account – If you don’t have an account, you’ll need to sign up first. Registration is free.
• Your account email address – This is the email you used when creating your Ticketmaster account.
• Account password – The password you set for your Ticketmaster account. If you forgot your password, you can reset it.

How to Log In on Desktop

Follow these simple steps to log into your Ticketmaster account on a computer:

1. Go to www.ticketmaster.com and click “Sign In” at the top right corner of the homepage.
2. Enter your Ticketmaster account email address in the email field.
3. Type your account password in the password field.
4. Click the “Sign In” button.

Once logged in, you’ll see your name at the top right corner. You can now access your account dashboard, upcoming events, ticket purchases, and account settings.

Troubleshooting Login Issues on Desktop

Some common login issues and how to fix them:

• Forgotten password – Click “Forgot password?” on the login page and follow prompts to reset it.
• Incorrect email/password – Double check you’re using the right login info, or use “Forgot password” to reset.
• Account locked – Your account may be temporarily locked if there were too many failed login attempts. Try resetting your password.
• Cookies disabled – Enable cookies in your browser settings and try logging in again.

How to Log In on Mobile

You can also easily log into your Ticketmaster account on your iPhone, Android, or other mobile device:

1. Open the Ticketmaster app on your device.
2. Tap the profile icon on the top left corner.
3. Select “Account Settings”.
4. Tap “Sign in”.
5. Enter your Ticketmaster account email.
6. Type in your account password.
7. Tap “Sign In”.

Once logged in, you can access your tickets, make purchases, see upcoming events and more.

Troubleshooting Login Issues on Mobile

Some common mobile login issues and fixes:

• Verification code not received – Ensure you entered the right email and check spam folder.
• App crashing – Update to the latest version of the app and try logging in again.
• Touch ID/Face ID not working – Add your fingerprint/face again or enter password manually.
• Can’t reset password – Try resetting password on desktop site until issue is fixed.

Resetting Your Password

If you forgot your Ticketmaster account password, you can easily reset it:

On Desktop

1. Go to ticketmaster.com and click “Sign In”.
2. Click “Forgot password?” below the password field.
3. Enter your Ticketmaster account email address.
4. Click “Send Reset Link”.
5. Check your email inbox for the reset link.
6. Click the reset link in the email and follow prompts to create a new password.

On Mobile

1. Open the Ticketmaster app and tap “Sign in”.
2. Tap “Forgot password?”
3. Enter your account email address.
4. Tap “Send Reset Link”.
5. Check your email (including spam folder) for the reset link.
6. Tap reset link and follow prompts to create a new password.

Once you reset your password, you can log in with your new password.

Changing Your Login Email Address

If you want to change the email associated with logging into your Ticketmaster account, follow these steps:

1. Log into your Ticketmaster account.
2. Go to “My Account” and select “Account Settings”.
3. Under “Account”, click “Change Email”.
4. Enter and confirm your new email address.
5. Click “Save Changes”.

Your login email will be updated. Going forward, use your new email address when signing in.

Staying Secure

To keep your Ticketmaster account secure:

• Use a strong, unique password.
• Enable two-factor authentication for extra security.
• Don’t share your login info with others.
• Monitor your account activity for suspicious signs.
• Change your password periodically.

Following good security practices helps prevent unauthorized access to your account.

Getting Help with Login

If you still can’t log into your Ticketmaster account after trying the steps here, contact their customer support for assistance:

• Live chat with an agent on their website.
• Reach out on Twitter @Ticketmaster.
• Call their customer service line at 1-800-653-8000.

Their support team can help troubleshoot any login problems and get you back into your account.