When purchasing tickets on Ticketmaster, it’s important to know whether the listed prices are in Canadian dollars (CAD) or US dollars (USD). The currency will impact the total cost you pay, so you’ll want to pay attention before completing your order.
There are a few ways to tell if Ticketmaster prices are displayed in CAD or USD. The easiest way is to look for currency symbols near the ticket prices. CAD prices will show the $ symbol followed by the amount, while USD prices will show the currency code USD before the dollar amount.
You can also check your account settings to see your default currency. And if you’re purchasing tickets for an event in Canada, it’s likely the prices will be in Canadian dollars unless otherwise specified. Similarly, events in the US will typically display ticket prices in USD.
Keep reading for more details on how to identify if Ticketmaster prices are in Canadian or US dollars.
Check for Currency Symbols and Codes
When viewing ticket listings on the Ticketmaster website or mobile app, look closely at the prices shown. Ticketmaster will display clear indicators telling you if the amounts are in CAD or USD.
For Canadian dollar prices, you’ll see the $ symbol followed by the ticket price amount. For example:
For prices in US dollars, you’ll see “USD” listed before the ticket price:
So if you see USD before the price, you know immediately that the tickets are listed in US currency. If there’s no USD indicator, you can assume the amounts are Canadian dollars.
This is the fastest and easiest way to discern the currency on Ticketmaster. Just look for the symbols and codes near each price when browsing tickets.
Check Your Account Currency Settings
Another way to determine if Ticketmaster prices are in CAD or USD is to look at your account settings.
Within your Ticketmaster account, you can specify your preferred currency. The options are Canadian dollars, US dollars, Mexican pesos, and Euros.
Whatever currency you select in your account will be the default that Ticketmaster uses to display prices when you’re logged in.
For example, if you set your currency to Canadian dollars, all Ticketmaster prices you see while logged into your account will be in CAD. If you set it to US dollars, the prices will change to USD after you save the setting.
To check or update your Ticketmaster currency setting:
- Go to ticketmaster.com and log into your account
- Click on your account name or icon in the top right
- Select “Settings” from the dropdown menu
- Under “Currency Selection”, choose your preferred currency
- Click “Save” to update your setting
Now when you view events on Ticketmaster, the prices should reflect the currency you selected in your account profile.
If your setting is USD but you see CAD prices, or vice versa, there may be an event-specific reason why the currency is changing. But in most cases, your account setting determines the default currency used on Ticketmaster.
Currency Will Depend on Event Location
In most cases, the currency shown on Ticketmaster will depend on where the event is taking place.
For events in Canada, the ticket prices will be displayed in Canadian dollars by default. And for events in the United States, USD will be the default currency.
This is because Ticketmaster sets the currency based on the event’s location and the primary user base.
- A concert happening in Toronto will have CAD prices, since it’s in Canada
- A Los Angeles sporting event will show USD prices, since it’s based in the US
- A festival in Mexico City will have prices in Mexican pesos (MXN)
In some cases, an event in Canada may use USD, or vice versa. But usually location determines the currency.
Therefore, if you’re purchasing tickets for an event in Canada, expect to see CAD prices in most cases. And for US events, expect USD pricing as the norm when buying on Ticketmaster.
Contact Ticketmaster Support If Uncertain
In rare instances, the currency on Ticketmaster may be unclear even after checking the price symbols, your account settings, and the event location.
If you need to confirm an event’s pricing currency and can’t determine it from the options above, you can contact Ticketmaster’s customer support team.
Reaching out to their support agents directly is the best way to get a firm answer on the specific currency they are using for that event.
To contact Ticketmaster support:
- Go to ticketmaster.com and click “Help” in the footer
- Select “Contact Us” then choose “Event Ticket Questions”
- Fill out the on-screen form describing your issue
- Under “What can we help you with?”, explain you want to confirm the currency of the ticket prices for a specific event
- Include details on the event, date, and venue location
- Double check your contact information is correct
- Click “Submit” and a support rep will get back to you with the answer
The customer service agents have access to the complete event setup details in Ticketmaster’s system. So they can tell you definitively whether the prices for that event are set to CAD, USD, or another currency.
Reaching out to their support team directly is the surest way to get confirmation if you’re still not positive on the currency being used.
Use a Payment Method with No Foreign Transaction Fees
Once you’ve determined the currency used on your Ticketmaster purchase, it’s also a good idea to consider which payment method you use.
If you end up buying tickets priced in a different currency than your payment card, you may incur some foreign transaction fees. Most cards charge an extra 1-3% on purchases in a currency that doesn’t match the card’s home currency.
To avoid surprise fees, you can use a payment card that has no foreign transaction costs:
- Capital One credit cards
- Chase Sapphire Reserve and Preferred cards
- Bank of America Travel Rewards card
- Citi Premier card
Or you can use a payment app like PayPal that converts currencies at a competitive rate. This will help maximize your savings when purchasing Ticketmaster tickets in a foreign currency.
You’ll still see the charge converted into your home currency on your credit card statement. But using a fee-free card or app means you won’t pay any extra costs related to the currency conversion.
Monitor the Order Total Closely
One final tip when buying Ticketmaster tickets in a different currency is to watch the order total closely as you proceed through checkout.
Make sure the final amount charged is what you expect after currency conversion. Ticketmaster should provide price estimates in your home currency throughout the checkout process.
But it’s wise to double and triple check the order total before entering payment info. This gives you a chance to spot any unexpected spikes from a poor exchange rate and cancel if needed.
You can always start a new Ticketmaster order again in your preferred currency if you don’t like the estimated conversion rate they provide at checkout. Just be vigilant in monitoring the total charge.
When purchasing tickets on Ticketmaster for events in different countries, take care to understand if prices are displayed in your home currency or a foreign currency.
Look for CAD vs USD symbols, check your Ticketmaster account settings, and pay attention to the event location within the country. Contact their support if you need extra confirmation on the specific event’s pricing currency.
Using a credit card or payment app without foreign transaction fees will help avoid surprise charges. And carefully watch the order total as you check out to catch any poor conversions.
Following these tips will ensure no unexpected costs or confusion when buying tickets on Ticketmaster in either CAD or USD. Pay attention to the currency being used for a smooth ordering process.