The short answer is yes, Ticketmaster does accept Apple Pay as a payment method for purchasing tickets on their website and mobile apps. Apple Pay is a convenient, secure digital wallet that allows users to make payments using supported Apple devices like iPhones, iPads, Apple Watches and Macs.
How to Use Apple Pay on Ticketmaster
Using Apple Pay on Ticketmaster to buy tickets is easy and straightforward. Here are the steps:
- Make sure you have an Apple device that supports Apple Pay – an iPhone 6 or newer model, Apple Watch, iPad Pro, iPad Air 2 or newer, or a MacBook Pro with Touch ID.
- Add a supported credit, debit card, or prepaid card to the Wallet app on your Apple device.
- When you go to checkout tickets on Ticketmaster’s website, look for the Apple Pay logo or option to pay with Apple Pay. On mobile apps, this option will appear automatically.
- If paying on a Mac, double click the side button to authenticate with Touch ID or your face. On other Apple devices, double click the side button and glance at the camera for Face ID, or hold your finger on the Touch ID sensor.
- Your payment information will then be securely sent to Ticketmaster using device account numbers and authorization codes, without your actual card details being shared.
- Finish confirming your ticket order, and receive confirmation emails from both Ticketmaster and your card issuer.
The process is designed to be fast, convenient and secure. Your actual credit or debit card details are never shared directly with the merchant. You can breeze through checkout with just a glance or touch of your finger.
Benefits of Using Apple Pay on Ticketmaster
There are several benefits to using Apple Pay over regular credit/debit cards on Ticketmaster:
- Convenience – No need to enter card details every time. Just double click and authenticate.
- Speed – Checkout process is very fast compared to manually entering card numbers, expiry, CVV, addresses etc.
- Security – Actual card details are never shared with Ticketmaster. Each transaction uses a unique dynamic security code.
- Privacy – Your name, card number and other personal info is not stored on Ticketmaster’s end or passed during transactions.
- Ease of Use – Works seamlessly across Apple devices. Easy to add/remove cards from Wallet app.
- Organization – All payment cards stored neatly in one place. You can even store rewards cards, boarding passes etc.
In summary, Apple Pay takes the frustration out of entering card data and replaces it with the ease and security of Touch ID, Face ID or glance-to-pay. It’s like having all your cards readily accessible without the bulk. For avid concert and event goers who use Ticketmaster regularly, it can make the ticket buying experience much more pleasant.
Compatible Devices and Card Issuers
To use Apple Pay on Ticketmaster’s website and apps, you need:
- iPhone 6 or newer model
- Apple Watch (all models)
- iPad Air 2 or newer
- iPad mini 3 or newer
- iPad Pro (all models)
- MacBook Pro with Touch ID
As for payment cards, Apple Pay works with:
- American Express
- Most major debit and credit cards from top U.S. banks
Specific participating banks and card issuers include Chase, Citi, Wells Fargo, Bank of America, Capital One, US Bank, PNC, USAA, TD Bank, BB&T and many more top brands. Check with your bank to confirm if they support Apple Pay.
Apple Pay can also be used with select store credit cards, including Apple Card, Macy’s, Kohl’s, Walgreens and more. Apple Pay is not accepted directly by merchants. It requires the merchants’ payment processor and card issuer to be compatible, which Ticketmaster is.
Using Apple Pay in the Ticketmaster Apps
In addition to working on Ticketmaster’s website, you can also use Apple Pay to buy tickets directly within the Ticketmaster iOS and Apple Watch apps.
On iPhone and iPad, simply select tickets or events, go through checkout, then confirm payment using Face ID, Touch ID, or double clicking the side button when prompted. It will bring up the Apple Pay payment sheet with your cards. Select one and pay.
On Apple Watch, launch the Ticketmaster app, pick the event, tap Pay, then double click the side button. Enter your phone passcode if prompted. Payment will be made using the default card you have set for Apple Pay on your watch. It’s an easy way to buy tickets directly from your wrist!
Troubleshooting Apple Pay Issues on Ticketmaster
Although Apple Pay generally works seamlessly on Ticketmaster, occasionally users may encounter issues like:
- Error adding card to Apple Pay
- Default card not showing for payment
- Apple Pay option missing during checkout
- “Card Issuer Unavailable” message on checkout
- Face ID/Touch ID not working
Here are some troubleshooting tips for common Apple Pay problems on Ticketmaster:
- Make sure your Apple Wallet app has the latest updates installed.
- Check if your card issuer supports Apple Pay and the card itself is eligible.
- For errors adding cards, remove that card from Apple Wallet and re-add it again. Also update your card details if recently renewed.
- If your default card is not showing, check it is still valid and has not expired.
- Restart your device and Ticketmaster app if Apple Pay option is missing during checkout.
- Contact your bank if you get the “Card Issuer Unavailable” message to verify they support Ticketmaster with Apple Pay.
- For Touch ID/Face ID issues, remove fingerprints/face data and re-add them again. Or turn these security features on if disabled.
If issues persist, get in touch with Ticketmaster customer service for further help troubleshooting Apple Pay problems when purchasing tickets. Be sure to also let your card issuer know in case it is a problem on their end.
Apple Pay Support for Ticketmaster International Sites
Currently, Apple Pay is only supported on Ticketmaster’s U.S. website and mobile apps. International Ticketmaster sites do not yet offer Apple Pay as a payment method.
However, Apple Pay does work on some international Ticketmaster sites for iOS users in these countries:
- United Kingdom
- New Zealand
This is because iOS detects the device’s home country and automatically displays Apple Pay as an option for Ticketmaster transactions initiated from there. But it does not work on Ticketmaster’s international desktop sites.
Ticketmaster has indicated Apple Pay support on international sites is in the works. So it’s expected that users in Europe, Canada, Australia and other countries will eventually be able to use Apple Pay for ticket purchases on all platforms. But for now, it’s limited to Ticketmaster’s U.S. website and apps.
Using Apple Pay at Ticketmaster Event Venues
In addition to online ticket purchases, Apple Pay can also be used at select Ticketmaster event venues and attractions that accept contactless payments. This allows you to tap and pay for things like:
- Food and beverages
- Gift shops
- On-site parking
Look for the Apple Pay or contactless payment logo at payment terminals in venue stores, concession stands and parking areas. Stadiums, concert halls, theaters and other venues that take Ticketmaster tickets may also accept Apple Pay directly. Tap your iPhone or Apple Watch on the reader to complete your purchase.
Using Apple Pay for in-person payments is often quicker than chip cards, and more secure than swiping magnetic stripe cards. It helps speed up lines and checkout times at busy venues.
Future Outlook for Apple Pay With Ticketmaster
Apple Pay adoption is growing rapidly, and Ticketmaster appears committed to supporting it both online and at venues. Users can expect a number of improvements and additions in the future:
- Rollout to all international Ticketmaster sites to allow worldwide Apple Pay support.
- Potential integration with Ticketmaster Presence tickets, allowing event entry via NFC on iPhone and Apple Watch.
- Support for Apple Pay Cash to allow person to person payments between Ticketmaster users.
- Launch of Apple Card-specific perks, offers or integration to incentivize its use on Ticketmaster.
- Expanded Apple Pay acceptance across minor league sports, concert halls, theaters and other mid-size venues that sell via Ticketmaster.
As the leading ticketing provider, Ticketmaster is likely to continue leading the charge when it comes to adopting the latest digital payment technologies. Expect Apple Pay support to only grow, making Ticketmaster checkout and in-person payments increasingly seamless for iPhone and Apple Watch owners.