Ticketmaster is one of the largest ticket sales and distribution companies in the world. They sell tickets for various events like concerts, sports games, theater shows, and more. When purchasing tickets on Ticketmaster, customers have a few different payment options to choose from.
Payment Options on Ticketmaster
Ticketmaster accepts both credit cards and debit cards for ticket purchases on their website and mobile app. They accept all major credit cards including Visa, Mastercard, American Express and Discover. They also accept prepaid credit cards and gift cards as long as they are affiliated with one of the major card networks.
In addition to credit and debit cards, Ticketmaster also accepts PayPal as a payment method. Customers can use their PayPal account balance or link a debit card or credit card to their PayPal account to complete ticket purchases.
Ticketmaster does not accept cash payments directly. The only way to use cash is to purchase a prepaid gift card with cash and then use the gift card to make purchases on Ticketmaster.
They also do not accept checks or money orders directly. Customers must make purchases online using one of the approved credit, debit or PayPal options.
Why Ticketmaster Requires Electronic Payments
There are a few key reasons why Ticketmaster requires customers to pay electronically rather than with cash or check:
- Speed and convenience – Electronic payments allow tickets to be purchased and delivered instantly in most cases. Waiting for checks to clear or cash to be processed and verified would slow down transactions.
- Reduced risk – Electronic payments have lower risks of nonpayment or fraud compared to cash and checks.
- Integration – Online ticket sales and instant delivery requires seamless electronic payment processing.
- Lower costs – Electronic payments are cheaper to process than cash and checks, which require manual processing.
By relying exclusively on credit cards, debit cards, gift cards and PayPal, Ticketmaster can provide the fastest and most convenient purchasing experience for customers while minimizing costs and risks for their business.
Using Prepaid Cards on Ticketmaster
As mentioned previously, Ticketmaster allows customers to use prepaid credit cards or gift cards to purchase tickets on their website or app. However, there are a few things to keep in mind when using prepaid cards:
- The prepaid card must be affiliated with Visa, Mastercard, Amex or Discover in order to work with Ticketmaster’s systems.
- If purchasing tickets online, make sure the billing address attached to the prepaid card matches the billing address used on Ticketmaster to avoid issues.
- Prepaid cards must have enough balance to cover the full ticket purchase amount plus any additional service fees.
- Using a prepaid card does not allow customers to avoid Ticketmaster’s service fees – these still apply.
- Customers should register prepaid cards on the issuer’s website for easier tracking and balance management.
- Lost or stolen prepaid cards should be reported immediately to prevent unauthorized charges.
As long as these factors are considered, using prepaid cards can be a convenient way for customers to pay with “cash” on Ticketmaster without having to use an actual credit or debit card.
Paying With Mobile Wallets
In addition to the payment methods already outlined, Ticketmaster also accepts certain mobile wallet services.
Apple Pay and Google Pay can be used on Ticketmaster’s mobile app or website as long as the underlying funding source is an accepted credit, debit or prepaid card. Customers can store their card information in Apple Pay or Google Pay to check out quicker.
Samsung Pay and Android Pay are not directly accepted according to Ticketmaster’s documentation. However, Samsung Pay and Android Pay may still work indirectly if Mastercard, Visa, Amex or Discover cards are loaded into those wallets.
Ticketmaster does not accept any cryptocurrency wallets or other emerging payment platforms not stated above.
Here is a summary of mobile payments accepted on Ticketmaster:
Mobile Wallet | Accepted Directly? |
---|---|
Apple Pay | Yes |
Google Pay | Yes |
Samsung Pay | No |
Android Pay | No |
Using Gift Cards on Ticketmaster
Physical or digital gift cards from various merchants and issuers can be used to purchase tickets on Ticketmaster as long as:
- The gift card is affiliated with Visa, Mastercard, Amex or Discover.
- There is sufficient balance on the gift card to cover the ticket cost and fees.
- The gift card has not expired.
- Lost or stolen gift cards have been reported promptly.
When entering a gift card on Ticketmaster, make sure to select “Gift Card” as the payment option (not credit/debit card) and enter the gift card number and security code where prompted.
Using a gift card does not allow customers to get around Ticketmaster service fees – these will still be charged. Make sure the card balance is sufficient to cover fees.
Ticketmaster gift cards and prepaid cards that were purchased directly from Ticketmaster can also be used for tickets. The same rules and guidelines apply.
Getting Cash Refunds for Ticketmaster Purchases
Because Ticketmaster only accepts electronic payments for purchases, any refunds provided will also be in electronic form.
Refunds for credit card or debit card purchases will be credited back to the original card used for payment. For PayPal purchases, refunds will be credited back to the customer’s PayPal account.
For prepaid card or gift card purchases, refunds will be issued to a new prepaid card or gift card with the refund value.
Ticketmaster does not issue cash refunds for tickets purchased on their platform under any circumstances. Electronic refunds allow processing to be handled quickly and automatically.
If customers require cash for a refund, they would need to cash out their refund through their bank or card issuer after it is processed electronically by Ticketmaster.
Purchasing Tickets In Person
Although Ticketmaster is primarily an online and mobile ticketing service, there are some limited options for purchasing tickets in person with cash.
If tickets for an event are being sold at a physical box office location, cash payments may be accepted at the discretion of the venue or event organizer. This is not very common with major concerts and events that exclusively use Ticketmaster.
Ticketmaster has a small number of in-person retail locations that allow customers to purchase tickets with cash. However these locations are limited to certain cities and regions.
Outside of these specific box office or retail outlets, customers should assume that Ticketmaster and their event inventory can only be accessed online and require electronic payment methods for transactions.
Conclusion
In summary, while Ticketmaster does not directly accept cash payments, there are ways for customers to purchase tickets without a traditional credit or debit card:
- Prepaid gift cards affiliated with major card brands can be purchased with cash and used on Ticketmaster.
- PayPal accounts loaded with cash can be linked to make purchases.
- Mobile wallet services like Apple Pay and Google Pay allow payment via smartphone.
- In limited cases, box office and retail locations may accept cash.
However, any transactions done directly through Ticketmaster’s website or app require an accepted electronic payment method. Refunds are also provided electronically only. This allows Ticketmaster to process high volumes of ticket sales quickly, securely, and cheaply using an online-only payment system.