Having multiple Ticketmaster accounts can become tedious to manage, especially if you use them for different purposes like work events versus personal concerts. The good news is that Ticketmaster allows you to combine accounts so all your tickets are in one place. Here is a step-by-step guide on how to merge Ticketmaster accounts.
Why Combine Ticketmaster Accounts?
There are several benefits to consolidating your Ticketmaster accounts into one:
- Easier to keep track of all your tickets in one place
- Avoid buying duplicate tickets for the same event on different accounts
- Simplify the ticket buying and selling process
- Take advantage of Ticketmaster rewards program with all your purchases in one account
- No need to remember multiple passwords and account info
As long as you have the login information for both accounts, Ticketmaster makes it simple to merge everything into one unified account.
How to Combine Two Ticketmaster Accounts
Here are step-by-step instructions to combine your Ticketmaster accounts:
- Log into the Ticketmaster account you want to be your primary account
- Click on your name in the top right corner and select “My Account”
- On the Account tab, find the “Combine Accounts” section
- Enter the email address and password of the secondary account you want to merge
- Click “Combine Accounts”
- Double check that all info (name, email, password) is correct for the primary account
- Click “Confirm” to merge the secondary account into your primary account
It just takes a few minutes to complete the process. Ticketmaster will merge the two accounts behind the scenes and notify you by email when it’s complete.
What Gets Merged Between Accounts
When you combine Ticketmaster accounts, here are key items that get merged into one account:
- Account personal information and settings
- Entire order history and ticket purchases
- Reward points balances are added together
- Saved payment options are consolidated
- Event notifications and favorites carry over
After the merge, you’ll access everything through your primary account. The secondary account is essentially absorbed and closed.
What if I Have More Than 2 Accounts?
If you need to consolidate more than two Ticketmaster accounts, it’s a sequential process. Here’s how to combine multiple accounts:
- Start by merging your two most-used accounts together
- Log into the newly combined primary account
- Repeat the merge process to combine the next account into the primary
- Keep merging the additional accounts one by one into the primary account
Just make sure your primary account remains the same throughout each merge. There’s no limit, so this method works to combine as many old Ticketmaster accounts as needed.
Helpful Tips for Account Merges
To ensure a smooth merge process, keep these tips in mind:
- Merge ahead of major events – Give yourself time in case you need account support
- Check order history – Confirm all previous ticket purchases moved over
- Update favorites – Re-save any preferred teams, artists, or venues in one list
- Print the account profile – Have a backup copy of the new account details
- Change the password – Set a new password you can remember for the unified account
- Save payment info – Store your go-to credit card and billing address
Troubleshooting Issues with Account Merges
In most cases, combining your Ticketmaster accounts is straightforward. But in the event something doesn’t transfer properly, here are some troubleshooting tips:
- If tickets are missing, check both accounts to confirm which held the purchase
- If you get an error message, double check all login credentials entered are 100% accurate
- If reward points don’t combine fully, contact Ticketmaster customer service
- If your name or address don’t match, update to consistent info in your account profile
- If the merge won’t go through, try again on a different web browser
You can also contact Ticketmaster directly if you run into any other issues merging your accounts. Their support team can help troubleshoot further and resolve most account problems.
When Not to Merge Ticketmaster Accounts
In most cases, combining all your Ticketmaster accounts into one is beneficial. But there are a couple scenarios where you may want to keep accounts separate:
- Work accounts – If tickets are purchased through an employer, keep that account standalone
- Client accounts – If you handle ticket purchases for clients, keep their history and info separate
- Gifting accounts – If you buy tickets as gifts for others, you may want to isolate those transactions
For accountability or privacy reasons, these types of Ticketmaster accounts are best kept individual. Just be sure to closely track each account if you choose not to merge them.
Next Steps After Merging Accounts
Once you’ve successfully consolidated your Ticketmaster accounts, here are some next steps to take:
- Log in to ensure you can access the unified account
- Review your entire event and order history in one place
- Update account settings like your password, email, and preferences
- Re-save your payment methods, favorites, and notifications
- Add your merged Ticketmaster account to your mobile wallet
With everything now in one place, you can seamlessly manage all your tickets and purchases in one spot. Combining Ticketmaster accounts makes the ticket buying and selling process much smoother.
Enjoy the convenience of a single unified Ticketmaster account. Never worry about where your tickets are sitting again, as all your concert and event info is now in one easy-to-access account.