The short answer is no, you cannot have two Ticketmaster accounts registered with the same email address. Ticketmaster’s system is designed to allow only one account per email for security and anti-fraud purposes. If you try to create a second Ticketmaster account using an email that is already associated with an existing account, you will get an error message stating that the email is already in use.
Why Ticketmaster prohibits multiple accounts per email
Ticketmaster does not allow multiple user accounts to be created with the same email address for a few key reasons:
- To prevent fraud – Having multiple accounts linked to one email could allow a single person to circumvent ticket purchase limits imposed for high-demand events.
- Account security – Linking multiple accounts to one email means anyone accessing that email could control multiple Ticketmaster accounts.
- Accurate record-keeping – Allowing duplicate accounts makes it harder for Ticketmaster to keep accurate tracking records for purchases, which is important for customer service purposes.
The “one account per email” rule helps Ticketmaster maintain the integrity of the ticket buying process and ensure a fair and secure experience for all users.
What to do if you need multiple Ticketmaster accounts
If you need more than one Ticketmaster account – for example, to manage ticket purchases for a group or organization – you have a couple options:
Use separate email addresses
The simplest solution is to create each account with a different email address. This could mean using:
- Your personal email for one account and a work email for the other
- Separate personal email accounts (e.g. gmail, yahoo, etc.)
- Unique aliases through your email provider (e.g. [email protected] and [email protected])
As long as each account uses a distinct email address, you can create multiple Ticketmaster accounts with no issues.
Convert to a Ticketmaster Group/Organization account
If you need multiple accounts for a specific group, company, or organization, Ticketmaster does make specialized accounts available for these types of entities.
Ticketmaster’s Group/Organization accounts allow coordinated management of ticket purchases for theaters, promoters, schools, businesses, etc. One main administrator can oversee the whole account while assigning sub-accounts to other authorized users.
To convert regular Ticketmaster accounts into a unified Group/Org account, you would need to contact Ticketmaster’s group sales department. They can advise you on the best way to organize your existing accounts under one umbrella account for your organization’s ticket buying needs.
Potential issues when trying to use one email for multiple accounts
Because Ticketmaster actively disallows multiple accounts per email address, trying to circumvent this rule can cause problems including:
- Account creation errors – Receiving error messages or having account creation fail when trying to make a second account linked to an email that already has an account.
- Login issues – Having trouble accessing one or both accounts because of confusion around which password goes with which account.
- Merging of data – User data like purchase history and verified payment methods becoming combined under one account unpredictably.
- Flagged for fraud – Accounts could get locked or flagged for investigation if Ticketmaster detects duplicate accounts with identical email addresses.
To avoid these types of issues, it’s best not to attempt setting up multiple accounts with the same credentials. Stick to unique emails per account or convert to a group account if needed.
Tips for keeping Ticketmaster accounts organized
When juggling multiple Ticketmaster accounts, keeping things organized is key. Here are some tips:
- Use identifiable account emails – Such as [email protected] or [email protected].
- Use different passwords for each account and save them in a secure password manager.
- Add account labels – Ticketmaster lets you assign a label like “Personal” or “Work” to accounts to tell them apart.
- Manage notifications – Turn on purchase email receipts and set notifications to go to the associated email for each account.
- Check account settings regularly – Make sure contact info, payment methods, etc. are correct on each account.
- Bookmark account dashboard pages – Save a bookmark for quick access to each account’s dashboard and settings.
Putting some thought into your account management strategy will ensure things run smoothly if you require multiple Ticketmaster accounts.
Special scenarios
While in most cases using one email for two Ticketmaster accounts is prohibited, there are some special scenarios where it may be possible:
Account ownership changes
If ownership of an existing Ticketmaster account gets transferred to you, Ticketmaster may allow you to take over that account while also keeping your own. This would temporary result in you having two accounts with the same email.
However, Ticketmaster would likely require you to update the email on one of the accounts eventually to address this duplicate email issue. But for a short period, having both under the same email is possible in this scenario.
Account errors
In rare cases, glitches could cause two accounts to mistakenly be created under the same email address. If this happens, contacting Ticketmaster customer service is the best course of action to get the issue corrected.
While technically against Ticketmaster rules, you may briefly have two accounts registered to an email due to an exceptional system error. But this would need fixing as soon as detected.
The bottom line
Having two Ticketmaster accounts under one email address is strictly prohibited under normal circumstances. Ticketmaster allows only one account per email address for security, fraud prevention, and accuracy purposes.
If you need multiple accounts, the proper options are using distinct emails for each account or converting to a unified organization account. Attempting to bypass the one email per account limit can cause account management headaches at best or potential fraud issues at worst.
With careful organization and taking advantage of group accounts when applicable, obtaining multiple sets of Ticketmaster credentials for different purposes can be accomplished smoothly within the bounds of Ticketmaster’s rules.