Transferring tickets on Ticketmaster to another account is possible in many cases. The specific rules and requirements for transferring tickets depends on the event and ticket type. Here is an overview of how ticket transfers work on Ticketmaster and the key things to know about moving tickets to another account.
How Ticket Transfers Work on Ticketmaster
Ticketmaster has a ticket transfer feature that allows the original ticket purchaser to electronically transfer tickets to someone else. This allows the new recipient to have the ticket in their Ticketmaster account for entry to the event.
Here are some key things to understand about Ticketmaster ticket transfers:
- Only the original ticket purchaser can initiate a transfer. Recipients cannot request a transfer.
- Tickets can only be transferred to another Ticketmaster account. The recipient must have an account to receive the tickets.
- Tickets can be transferred multiple times, but there may be a limit on the number of times for some events.
- For mobile tickets, the tickets are removed from the sender’s account and electronically delivered to the recipient’s account.
- For paper tickets, the tickets are still held by the original purchaser and the barcodes are invalidated and replaced with new barcodes that will work for the recipient.
The process to transfer tickets on Ticketmaster involves a few simple steps:
- Sign into your Ticketmaster account online or in the app
- Navigate to your ticket order and select the Transfer button
- Enter the recipient’s email address or Ticketmaster account username
- Confirm the transfer details and process the transfer
- The recipient will receive an email notification to accept the tickets into their account
While many tickets can be transferred on Ticketmaster, there are some restrictions in place for certain tickets and events. Here are some of the most common transfer restrictions:
- Non-transferable tickets – Some tickets are specifically marked as non-transferable when initially purchased. These cannot be transferred under any circumstance.
- Restricted timeframes – Transfers may only be allowed up until a certain date before the event, such as 48 hours prior.
- Max number of transfers – Some events may limit the number of times a single ticket can be transferred, such as one or two transfers max.
- Mobile tickets only – For high-demand events, transfers may be restricted to mobile ticket-holders only.
If you attempt to transfer a ticket that has transfer restrictions, you will receive an error message indicating the tickets are not eligible. The original tickets remain in your account. It’s a good idea to check for any transfer restrictions before purchasing tickets if you think you may need to transfer them later.
Ticketmaster does not currently charge any fees to transfer tickets to another account. It’s a free service.
However, some event organizers or teams may charge a per-ticket transfer fee as part of their individual transfer policy. This is not a Ticketmaster fee but would be charged upon completing the ticket transfer process. Any transfer fees charged by the event organizer will be shown prior to initiating the transfer.
Transferring to a Different Account
If you need to transfer a ticket to a different Ticketmaster account than the one you originally purchased with, the process works the same way.
You log into your Ticketmaster account that holds the original order and ticket. Initiate the ticket transfer by entering the recipient’s email address or Ticketmaster username. As long as the tickets do not have transfer restrictions, they can successfully be transferred to someone else’s account.
One thing to note is that if you transfer tickets to another account, you will lose management access to that order. You will no longer be able to view or manage the order in your account once transferred. The recipient has full control over the tickets and order details in their account.
Transferring Partially Used Orders
For multi-ticket orders, you can transfer tickets that have already been used while keeping other tickets.
For example, if you purchased 4 tickets, you attend the event by using 2 of the tickets, you can then transfer the unused 2 tickets to another account afterwards. The tickets remain linked together in the same order, but you can selectively transfer the unused ones.
To transfer partially used orders, navigate to the order in your account and select the specific unused tickets you want to transfer. The used tickets will remain in your account while the transfers process for the others.
Reselling Transferred Tickets
Tickets transferred to another Ticketmaster account can be resold by the recipient through Ticketmaster’s verified resale marketplace. The recipient has full ownership of the tickets and can relist them for resale if desired.
As the original ticket purchaser, you have no control over tickets once transferred. If you transfer tickets specifically for the recipient to resell them, be aware they can sell them however they choose and for any price. There are no guarantees on how they will resell or price the tickets.
Revoking a Transfer
Ticket transfers on Ticketmaster cannot be revoked or cancelled once initiated. The tickets immediately leave the sender’s account and go to the recipient.
However, for paper tickets where the barcodes change ownership, the original purchaser could technically still use the invalidated barcodes to gain entry unless the venue cross-checks IDs and purchase records. But this would be considered fraudulent use of tickets already transferred away.
There is no legitimate way for Ticketmaster customers to revoke a transfer and have the tickets revert back or move to a different account. Only the recipient who now owns the transferred tickets can re-transfer them to someone else.
Getting Help With Transfers
If you encounter any issues when trying to transfer Ticketmaster tickets, here are some options to get help:
- Use the chat feature in your Ticketmaster account
- Message Ticketmaster customer support on Twitter
- Contact Ticketmaster Fan Support by phone at 1-800-653-8000
- Check the Ticketmaster transfer FAQ page for answers to common questions
- Contact the box office or venue directly if Ticketmaster cannot resolve your issue
Being prepared with your order number, ticket details, and account information will help expedite the process when you need support.
Here are some key points to remember about transferring tickets on Ticketmaster:
- Only original ticket purchasers can initiate transfers
- Recipients must have a Ticketmaster account
- Check for any ticket-specific transfer restrictions
- No fees are charged by Ticketmaster for transfers
- Transfers are irreversible once sent
- Recipients take full ownership and can resell transferred tickets
Understanding the ins and outs of Ticketmaster’s ticket transfer process helps ensure you can successfully get your tickets to another fan when needed.
Transferring Ticketmaster tickets to another account is a convenient option for many events and tickets. It allows fans to easily sell or give away tickets through official channels.
Be sure to always check for transfer restrictions before purchasing tickets if you think you may need to transfer them later. This will help avoid problems down the line.
While tickets cannot be transferred back once sent to another user, the process only takes a few steps to complete securely through your Ticketmaster account. Recipients gain full control of the tickets in their own account for seamless entry to the event.
By understanding the ins and outs of Ticketmaster’s transfer process, fans can safely and reliably move tickets between accounts when needed.