Can I buy tickets at the Chase Center box office?

Yes, you can purchase tickets directly at the Chase Center box office located at the arena. The box office is open on event days and non-event days, making it easy and convenient to get tickets on-site. Here are some key things to know about buying tickets at the Chase Center box office:

Box Office Hours

The Chase Center box office has the following hours:

• On non-event days: Monday-Friday, 10 AM to 6 PM
• On event days: Opens at 10 AM on weekdays, 12 PM on weekends and remains open through the end of the event

Keep in mind hours are subject to change, especially around holidays. Be sure to check the Chase Center website for updated box office hours before heading down.

What Tickets are Available?

You can purchase tickets for all Chase Center events at the box office. This includes:

• Golden State Warriors games
• Concerts
• Family shows
• Other sporting events
• Special events

The box office will have tickets available for purchase for all events happening at the venue, subject to availability. For very high demand events, tickets may sell out in advance online and by phone, so the selection at the box office may be limited closer to the event date.

Benefits of Buying at the Box Office

There are a few key benefits to purchasing tickets at the Chase Center box office:

• Avoid online fees – Buying at the box office allows you to avoid some of the extra processing fees and charges you pay when purchasing through ticketing websites.
• Verified tickets – The tickets are guaranteed to be valid and authentic when bought directly through the arena.
• Instant ticket in-hand – You walk away with your tickets immediately instead of waiting for delivery.
• Customer service – The box office staff can answer questions and assist you with ticket selections.

Payment Methods Accepted

The Chase Center box office accepts the following payment methods:

• Cash
• Visa
• Mastercard
• American Express
• Discover
• Debit/ATM cards

They do not accept personal or business checks. Make sure to bring an approved payment type with you when purchasing tickets.

Disabled Access and Special Assistance

The Chase Center box office offers wheelchair assistance and accessible ticket sales. Be sure to indicate if you need accessible seating or have other special requirements when purchasing tickets.

Companion seats for wheelchair users are also available. Contact the box office ahead of time if you require companion seating so they can ensure availability.

Ticket Resale and Exchanges

For sold out events, you may be able to purchase resale tickets through the box office that have been reclaimed and resold by the venue. There are also fan-to-fan exchanges facilitated at the box office in some cases.

The box office does not handle private party ticket sales or exchanges. All resale and exchanges are managed officially through the venue.

Avoiding Scams and Fake Tickets

Purchasing directly through the Chase Center box office ensures you are getting valid, authentic event tickets. Fake tickets and ticket scams are common when buying through unofficial third party sellers online and on the secondary market.

Be wary of tickets sold for cash by individuals outside the arena, which are very likely counterfeit. For your protection, the box office always requires official payment methods and identification.

Refunds and Cancellations

Refunds and cancellations are handled by the Chase Center box office for tickets purchased on-site. Refund policies vary by event. In general, no refunds are offered for tickets to games and concerts except in the event of a cancellation or rescheduling.

The box office may provide exceptions for family emergencies or military orders. Contact the box office regarding refunds for your specific situation.

Box Office Location and Parking

The Chase Center box office is located at:

There are over 5,000 on-site parking spaces at Chase Center managed by SP+. Rates vary for events based on demand. Pre-purchase parking passes online or use ride share services for the most affordable and convenient parking options.

Purchasing Chase Center Suite Rentals

Chase Center luxury suites and premium hospitality packages cannot be purchased through the main box office. Contact the Premium Seating team for suite rentals and information on premium seating options.

Group Tickets and Discounts

Large groups of 15+ tickets may be eligible for group discounts. Contact Chase Center Group Sales to get pricing and availability for group ticket purchases.

Promotional discounts are also sometimes offered through the box office for select events, such as family packs for family shows. Check with the box office for any current specials when purchasing your tickets.

Accessibility for Hearing and Vision Impaired Guests

Chase Center provides assistive listening devices free of charge to hearing impaired guests. Devices are available for check out at the Guest Services desk on the main concourse.

Service animals are welcome at all events. Contact Guest Services for puppy pads, water bowls, and relief areas.

Audio description headsets for visually impaired guests are also available upon request. Contact Guest Services in advance or when you arrive to arrange for an audio description headset.

sbox Office Policies

Keep the following Chase Center box office policies in mind when purchasing tickets:

• All patrons must show valid photo ID when picking up tickets at will call.
• Children under 2 do not require a ticket for basketball games and family shows if sitting on a lap.
• A credit card and valid photo ID are required for will call ticket pickup.
• Name changes are not permitted on will call ticket orders.
• Event ticket limits vary – typically 8 ticket maximum per event.

Contact the box office with any other questions about policies, ticket availability, parking, and more before heading down to purchase your tickets.

Buy With Confidence at the Chase Center Box Office

When you want guaranteed legitimate event tickets with excellent on-site customer service, the Chase Center box office is the way to go. Avoid the hassle and fees of online and resale purchases and get your tickets on the spot.

The knowledgeable staff is available to answer questions and help you pick out the perfect seats. Walk out with tickets in hand and enjoy a seamless experience purchasing directly through Chase Center.

Conclusion

Buying tickets directly at the Chase Center box office is the best way to ensure you are getting official event tickets with great seats. Stop by during box office hours to browse available tickets and speak with a representative about your seating options. Use approved payment methods and bring a valid photo ID to complete your purchase securely and efficiently on-site.