There are a few potential reasons why Ticketmaster may not be working properly on the Google Chrome browser. Some of the most common issues involve cookies, cached data, extensions, and website bugs.
Cookies and Cached Data
One of the most frequent causes of Ticketmaster issues in Chrome is problems with cookies or cached data. Ticketmaster uses cookies and local storage to store session information and user data. Over time, this data can become corrupt or outdated, preventing Ticketmaster from working correctly.
Clearing cookies and cached data is usually the first troubleshooting step when Ticketmaster has problems in Chrome. Here are some tips for doing this:
- Open Chrome settings and go to Privacy and Security > Clear Browsing Data. Select cookies, cached images/files, etc. Choose the timeframe for “All time.”
- You can also manually delete the cookies for ticketmaster.com in Chrome’s cookie settings.
- Consider using an extension like Cookie Editor to selectively remove Ticketmaster cookies.
- Go to Chrome://settings/siteData to delete cached data for Ticketmaster.
- Some users have success clearing cache/data and restarting the Chrome browser.
After clearing out old cookie and site data, try loading Ticketmaster again. There’s a good chance this fixes any issues with the site not loading or functioning correctly in Chrome.
Browser Extensions
Chrome extensions can also sometimes disrupt Ticketmaster and cause performance problems. Extensions that block content, ads, pop-ups, etc may inadvertently block important parts of the Ticketmaster site.
Try troubleshooting in Chrome with all extensions disabled. You can do this quickly by:
- Click the 3-dot menu in Chrome > More tools > Extensions
- Toggle the slider for “Enabled” off for all extensions
- Reload Ticketmaster and see if the problems persist
If Ticketmaster works properly with extensions off, turn them back on one-by-one until you identify the problematic extension. You can then remove or reconfigure that extension.
Website Bugs
Less commonly, errors or bugs on the Ticketmaster website itself may cause Chrome issues. Problems like incorrect Chrome browser detection, missing files or assets, or JavaScript errors could prevent the site from working properly.
Try testing Ticketmaster in an alternate browser like Firefox or Edge. If you see the same problems, it points to a website issue rather than something Chrome-specific.
You can also open Chrome DevTools to look for errors. Press F12 or right-click > Inspect. Check the Console and Network tabs for bugs or failed requests.
For website bugs, you’ll need to wait for Ticketmaster to resolve them. Make sure Chrome is updated to the latest version. You can also try contacting Ticketmaster customer support to report Chrome-specific issues.
Chrome Settings
Some Chrome settings can also affect web compatibility and cause sites like Ticketmaster to malfunction. It’s worth checking these settings in Chrome://settings:
- Hardware Acceleration – Turn this off if you see page rendering issues.
- Use Hardware Acceleration When Available – Disable if graphics/rendering is broken.
- Continue running background apps when Google Chrome is closed – Allow this setting for full Ticketmaster functionality.
- Cookies and site data – Ensure cookies are enabled for Ticketmaster.
Changing these settings forces Chrome to reload which may resolve any Ticketmaster problems.
Chrome Profile Issues
Chrome uses different “profiles” to separate settings, cookies, history, etc. Sometimes there may be corruption in a profile that prevents Ticketmaster working correctly.
To rule out a problematic profile:
- Open chrome://version and copy your Chrome profile folder.
- Launch Chrome with a new temporary profile: chrome.exe –user-data-dir=”C:/temp”
- Test if Ticketmaster works in the new profile. If yes, the issue is with your normal profile.
You can delete your main profile folder to reset Chrome entirely. Make sure to backup your bookmarks first.
Alternatively, create a fresh Chrome user profile in Chrome settings. Log into this new profile and test if Ticketmaster works properly.
Network Connectivity
Chrome relies on having stable Internet connectivity to load web pages like Ticketmaster. Connection drops or network errors can prevent sites from functioning correctly.
If you are on a wireless network, try moving closer to the router or switching to a wired Ethernet connection. This minimizes packet loss.
Restart your modem/router and computer if connectivity seems flakey. Check for DNS resolution problems in Chrome as well.
Use the Chrome DevTools Network tab again to check for failed requests. Problems here may indicatenetwork issues preventing Ticketmaster from working.
Ticketmaster Servers Are Down
Of course, it’s also possible the Ticketmaster servers themselves are having problems. This can produce errors or prevent pages from loading properly in Chrome.
Check DownDetector to see if others are reporting Ticketmaster outages:
If Ticketmaster is down, there is not much you can do besides wait for their systems to come back up. Continued server problems may indicate issues at Ticketmaster that require fixing on their end.
Update Chrome
Using an outdated version of Chrome is another common source of web compatibility issues. Ticketmaster may have problems working on older Chrome versions.
Make sure you are running the latest Chrome release:
- Click the 3-dot menu > Help > About Google Chrome
- Chrome should auto-update itself, but you can manually update if needed
Upgrading to the newest Chrome version can resolve a lot of browser bugs and website conflicts.
Try Chrome Incognito Mode
As a test, attempt to load Ticketmaster in Chrome’s Incognito mode. This starts Chrome without any extensions or customizations that may be interfering with the site:
- Click the 3-dot menu > New Incognito Window
- Visit Ticketmaster and see if it works properly
If Ticketmaster loads fine in Incognito, it tells you something with your main Chrome profile is causing the problems, like an extension conflict.
Reset Chrome to Default Settings
If you still can’t get Ticketmaster working after other troubleshooting, consider resetting Chrome to its default out-of-box state. This will erase your settings and remove anything that may be corrupting Chrome.
To reset Chrome:
- Click the 3-dot menu > Settings
- Scroll to the bottom and click Advanced > Reset settings
- Choose “Restore settings to their original defaults”
This will wipe Chrome profiles, cookies, history, extensions, etc. You’ll have to redo any customizations. But it may fix stubborn Ticketmaster problems.
Contact Ticketmaster Support
If you cannot get Ticketmaster working in Chrome after troubleshooting, reach out to their customer support for additional help:
- Live chat at http://www.ticketmaster.com/h/contact.html
- Email support at [email protected]
- Telephone support at +1 307-490-1465
Provide details on the specific problems you see in Chrome. Ticketmaster support may be able to identify current browser issues impacting their site.
Use An Alternate Browser
If Ticketmaster has ongoing Chrome-specific problems that cannot be resolved, using an alternate browser is a workaround. Try Firefox, Edge, Opera, Vivaldi or others to access Ticketmaster reliably.
You can set a different default browser just for accessing Ticketmaster. Or use browser shortcuts to quickly open Ticketmaster in your backup browser of choice.
With an alternative browser installed, Ticketmaster should function normally even if issues persist in Chrome.
Conclusion
Ticketmaster failing to work in Chrome is frustrating, but the problem is usually fixable. Start troubleshooting by clearing cookies, testing incognito mode, updating Chrome, and verifying Ticketmaster is not down.
If you cannot resolve the issues, try resetting Chrome to default settings. Contacting Ticketmaster support and using an alternate browser can also get Ticketmaster working again.
With some diligent troubleshooting and patience, you should be able to get Ticketmaster functioning properly again in Chrome.
