There are a few potential reasons why you may be unable to sell tickets on SeatGeek:
Your account is not verified
In order to sell tickets on SeatGeek, you need to have a verified account. This involves linking your account to a credit card and providing your address. SeatGeek does this to ensure the legitimacy of sellers on their platform and prevent fraud.
If you have not gone through the verification process, you will not be able to list tickets for sale. Make sure to verify your account by going to “Settings” and clicking “Get Verified.” This will prompt you to enter your credit card and address information.
Solution
Verify your SeatGeek account by providing your credit card and address. This allows SeatGeek to confirm your identity.
Your tickets are invalid or already sold
SeatGeek will not allow you to sell tickets that have already been sold or are no longer valid. This prevents buyers from purchasing invalid or fraudulent tickets.
Double check that the tickets you are trying to sell are legitimate and have not already been sold through another platform. Make sure the barcodes are still valid and scanable. SeatGeek will reject any tickets that appear invalid or duplicated.
Solution
Verify that the tickets you are selling are unused, valid tickets that can be scanned at the venue.
Your listing violates SeatGeek policies
SeatGeek has policies in place to ensure fair pricing and prevent fraud. If your ticket listing violates any of their policies, SeatGeek may reject it.
Some common violations include:
- Setting prices significantly higher than face value
- Not providing valid ticket details (seat numbers, row, etc)
- Attempting to list tickets already sold elsewhere
- Listing speculative tickets you don’t yet have in-hand
Carefully review SeatGeek’s seller policies before listing and make sure you comply with their rules around pricing and ticket validity.
Solution
Update your listing to comply with SeatGeek’s policies around pricing and ticket details.
Your account is suspended
If SeatGeek detects fraudulent activity associated with your account, they may suspend your ability to sell tickets.
Some reasons your account could be suspended include:
- Repeated invalid ticket listings
- Complaints from buyers about fraud or misrepresentation
- Failure to fulfill sold ticket orders
- Transferring tickets outside of SeatGeek platform after sale
You will receive an email notification if your account is suspended. You can appeal the suspension, but will need to provide additional verification to regain selling privileges.
Solution
Contact SeatGeek support to understand why your account was suspended. Provide any requested information to have your selling privileges reinstated.
Your event listing is not approved
For some high-profile events, SeatGeek needs to manually approve any ticket listings. This gives them greater control to enforce policies and prevent fraudulent listings.
If you are trying to sell tickets to a major concert, playoff game, or in-demand show, SeatGeek may hold your listing until it is reviewed. You will not be able to complete the listing process until approved.
Solution
For major events, wait for SeatGeek to approve your listing before tickets go live. This process could take several hours or days.
Your pricing is restricted
To comply with regulations and prevent unfair pricing, SeatGeek places restrictions around how much sellers can charge above face value.
These pricing thresholds vary by event and market demand, but often max out around 20-30% above face value. If your listed price exceeds the limit, you will be unable to complete the listing.
Solution
Adjust your ticket price to comply with SeatGeek’s dynamic pricing policies for the event. You may need to list below face value.
Conclusion
In summary, some common reasons you may be unable to sell tickets on SeatGeek include:
- Unverified account
- Invalid/duplicate ticket listing
- Policy violation
- Suspended account
- Unapproved event listing
- Pricing restrictions
Carefully review their seller policies, verify your account, double check your tickets, and comply with any pricing limits. Reach out to their support team if your listing is rejected or your account suspended to better understand the restrictions.
With a legitimate ticket source and fair prices, you should be able to successfully sell tickets on SeatGeek. It may take some time for approval during peak seasons, but they aim to enable secure peer-to-peer ticket sales when listings adhere to their guidelines.
| Reason | Solution |
|---|---|
| Unverified account | Verify account by providing credit card and address |
| Invalid/duplicate tickets | Verify ticket validity and barcodes are unused |
| Policy violation | Review and comply with all SeatGeek policies |
| Suspended account | Contact support and appeal suspension |
| Unapproved event | Wait for listing review and approval |
| Pricing restrictions | Price tickets within SeatGeek’s dynamic limits |
Having trouble getting your SeatGeek ticket listing approved? Please contact their support team for personalized assistance in troubleshooting and resolving any listing errors or restrictions. Their team is available via email, phone, and chat to help sellers understand the policies and have a smooth ticket selling experience.
With over 35 million tickets sold, SeatGeek is a trusted platform for buyers and sellers. Take the necessary steps to comply with their guidelines, provide valid ticket details, and responsibly price your inventory. This will ensure seamless approval and listing of your tickets for thousands of eager buyers through their marketplace.
SeatGeek aims to enable safe, secure peer-to-peer ticket transactions while preventing fraud and unfair pricing. Work with their support team if you encounter any roadblocks when attempting to sell. They want fans to have affordable access to live events and will help guide you through the listing process.
Listing tickets through SeatGeek allows you to tap into their large buyer network and robust marketplace features. Take the time to understand their guidelines – with a compliant listing, you’ll be able to efficiently sell your tickets and transfer them securely via their app.
SeatGeek provides an excellent platform for buying and selling live event tickets, but you need to play by their rules. Verify your account, provide valid ticket details, comply with policies, and responsibly price your inventory. If you encounter any issues with your listing, their customer-focused support team will help troubleshoot and explain any restrictions so you can successfully sell your tickets.
Want access to millions of live entertainment fans? List your tickets with SeatGeek! Follow their seller rules, provide complete ticket information, and work with their support team to get your listing live. SeatGeek makes selling quick and seamless when you take the steps to comply with their guidelines. Don’t have time to manage ticket sales? Their marketplace and buyer protections have you covered.
Selling event tickets but ran into problems listing them on SeatGeek? Review their seller policies and ensure your listing complies. Provide valid ticket details, reasonably price within their limits, and verify your identity. For high-demand events, be prepared for a wait as they manually approve listings. If your account is suspended, reach out to support to understand why and what you can improve. SeatGeek wants to enable safe ticket transactions and your partnership in upholding their standards is appreciated.
SeatGeek is designed to provide buyers and sellers with a secure, protected marketplace – but that requires cooperation on both sides. As a seller, do your part by verifying your account, listing valid unsold tickets, accurately describing seat locations, complying with pricing policies, and avoiding fraudulent behavior. You’ll find SeatGeek to be a trusted partner in providing fair access to event tickets when you uphold your end of the bargain. Contact their support team with any listing difficulties and they’ll work with you to resolve the issues.
Let SeatGeek’s high-visibility marketplace work for you! Millions of buyers per month are looking for tickets to sports, concerts, theater and more. Tap into the power of their platform by listing your tickets for sale. Be sure to provide valid ticket details, follow all seller policies, and employ reasonable market-based pricing. SeatGeek makes it easy for fans to safely buy tickets from others – resulting in quick sales when your listings meet their standards.
Have extra tickets but SeatGeek won’t let you list them? There are a few key troubleshooting steps to resolve common listing errors: 1) Verify your account identity and payment method. This unlocks listing ability. 2) Check that all ticket details (seat #, row, section etc) are accurate. Fix any errors. 3) Review their seller policies and ensure your pricing complies. Adjust if needed. 4) For high-demand events, wait for their listing approval which could take a few days. 5) If your account is suspended, contact support to appeal or understand the reasons. Resolving these common issues will get your listing live!
Top 5 Tips for Selling Tickets on SeatGeek
Successfully listing your tickets for sale on SeatGeek’s marketplace takes preparation. Here are 5 tips for maximizing your ticket sales:
1. Verify Your Account
Complete SeatGeek’s seller verification process by providing your address, credit card, and other identifying details. An unverified account cannot list tickets.
2. Double Check Ticket Details
Accurately enter all ticket information like seat numbers, row, sections, and barcodes. Incorrect details will lead to listing rejection.
3. Review Seller Policies
Read SeatGeek’s seller rules and price your tickets in compliance. Violations will block your listing.
4. Provide Great Descriptions
Include useful listing details like venue maps, views from seats, and event specifics. This attracts buyers.
5. Respond Quickly
Reply to buyer inquiries and questions within hours. Fast communication encourages sales.
Following these tips will ensure your ticket listing is approved and attracts interested buyers quickly. Sell faster by complying with SeatGeek policies, pricing competitively, and providing detailed ticket information in your marketplace posts.
Frequently Asked Questions
Why did SeatGeek reject my ticket listing?
Common reasons SeatGeek rejects listings include unverified account, invalid tickets, policy violations, suspended account, unapproved event, and pricing restrictions. Review their seller requirements and work with support to resolve any issues.
How much above face value can I price tickets?
SeatGeek enforces dynamic pricing limits that typically allow 10-20% over face value. High-demand events may have lower thresholds. Check event pages for current pricing caps before listing.
What details do I need to list my tickets?
Required listing details include exact seat numbers, row, section, barcode numbers, venue maps, and important event/venue policies relevant to buyers.
How quickly will my tickets sell on SeatGeek?
Sell times vary based on event, price, marketplace competition and buyer demand. Hot tickets to high-profile events often sell quickly, while less popular date nights may take longer to move.
Can I sell tickets already listed on another site?
No. SeatGeek prohibits duplicate listings of tickets already posted for sale elsewhere. All listed tickets must be exclusively available to SeatGeek buyers.
What if my event requires ticket transfer by a certain date?
List with enough time so transfer can complete prior to deadline. Note deadline clearly in listing details to inform buyers.
How do I know if my account is suspended from selling?
You will receive an email notification if your selling privileges are revoked. Check your account status by clicking “Sell Tickets” – inability to access listing indicates suspension.
Selling Successfully on SeatGeek
With over 35 million tickets sold, SeatGeek provides an excellent marketplace for listing your tickets. But like any marketplace, you need to follow the rules to achieve success. Here are key tips for selling smoothly:
- Verify your Profile: Confirm your identity by providing your address, credit card and other details as prompted. An unverified account can’t list tickets.
- Authenticate Your Tickets: Only list valid, unsold tickets you physically possess. Invalid or duplicate tickets will lead to account suspension.
- Study the Policies: Read SeatGeek’s seller rules thoroughly and price compliantly. Violations block listings.
- Describe Tickets Fully: Include specific seat locations, venue maps, and important event details buyers need.
- Respond Quickly: Answer buyer questions/inquiries within a few hours to encourage sales.
- Ship Promptly: Mail tickets quickly with tracking after purchase to build positive seller rating.
Follow these rules of the road, and you’ll sell smoothly. Ignoring policies or listing invalid tickets will derail your efforts. Contact support if you encounter any trouble to get back on track.
Happy selling!
