Why is my browser blocking Ticketmaster?

If you are trying to access the Ticketmaster website but are seeing a message that the site is blocked or access is denied, there are a few potential reasons why this may be happening.

Your browser or security software is blocking Ticketmaster

The most likely reason your browser is blocking Ticketmaster is that you have some sort of security software, firewall, or browser extension that is preventing access to the site. Here are some common causes:

• Antivirus or internet security software like Norton, McAfee, AVG, Avast, etc. These programs often include features like ‘web protection’ or ‘safe browsing’ that can block sites deemed suspicious or harmful.
• Firewall software like Windows Firewall can block connections to sites.
• Browser extensions like ad blockers (Adblock Plus, uBlock Origin) may block sites from loading if they are known to contain lots of ads.
• Parental control software may block certain sites to protect children from inappropriate content.

If you have any security or firewall programs installed, check their settings and see if Ticketmaster is being blocked. You may need to whitelist the site or adjust filter settings to allow access. The same goes for any browser extensions – look for options to disable blocking on certain sites.

Your network is blocking access to Ticketmaster

If the blocking is happening on multiple devices on your home or work network, the issue may be at the network level:

• Your employer or school may be blocking Ticketmaster through firewalls or web filters.
• Your home router may have parental controls enabled that are filtering sites.
• Your ISP could be blocking Ticketmaster, perhaps due to legal requirements in your region.

Try accessing Ticketmaster on your mobile data instead of WiFi to see if the network is the issue. If so, you’ll need to contact your network administrator or ISP to get the site unblocked.

Ticketmaster is down or having technical issues

It’s also possible the Ticketmaster website is currently experiencing an outage or technical problem. Check Downdetector to see if others are reporting issues with the site. This may be temporary maintenance that will resolve soon.

Your browser cache needs to be cleared

Over time, your browser cache can become overloaded with data, causing pages to fail to load properly. Try clearing your browser cache and cookies to see if that fixes the problem loading Ticketmaster. Here are instructions for clearing the cache in the major browsers:

Google Chrome

1. Click the 3 vertical dots in the top right corner
2. Hover over “More tools” and click “Clear browsing data”
3. Make sure “Cached images and files” is selected
4. Choose the time range to clear data from
5. Click “Clear data”

Mozilla Firefox

1. Click the 3 horizontal lines in the top right corner
2. Select “Settings”
3. Scroll down to “Privacy & Security” and click “Cookies and Site Data”
4. Click “Clear Data”
5. Select “Cached Web Content” and choose time range
6. Click “Clear”

Microsoft Edge

1. Click the 3 dots in the top right corner
2. Hover over “Settings” and click “Privacy, search, and services”
3. Under “Clear browsing data” click “Choose what to clear”
4. Check “Cached images and files”
5. Choose time period to clear from
6. Click “Clear now”

Safari

1. Click Safari in the top left corner
2. Select “Preferences”
3. Go to the “Privacy” tab
4. Click “Manage Website Data”
5. Click “Remove All”

Your DNS cache needs to be flushed

The DNS (Domain Name System) is like the phone book of the internet – it translates website names to their correct IP addresses. Your device caches these DNS records locally so it doesn’t have to look them up every time. But sometimes this cache can become outdated or corrupted, causing sites to fail loading.

Flushing your DNS cache forces your device to do a fresh lookup of Ticketmaster’s IP address and can resolve issues accessing the site. Here’s how to flush DNS on some common operating systems:

Windows

1. Open the Command Prompt
2. Type “ipconfig /flushdns” and hit Enter

Mac OS

1. Open Terminal
2. Type “sudo killall -HUP mDNSResponder” and hit Enter

Linux (varies by distro)

1. Try “sudo /etc/init.d/nscd restart” or “systemd-resolve –flush-caches”

After flushing DNS, try accessing Ticketmaster again to see if the problem is resolved.

You have malware, spyware or a virus

If none of the above fixes work, it’s possible something more sinister is going on like a virus or malware infection. Spyware and adware programs can change browser settings and cause pop-ups, redirects and blocked sites.

Run a full system scan with updated antivirus software to check for and remove any malicious programs. Malwarebytes and HitmanPro are good options if you think your computer has been infected. You may need to reinstall your browser or reset settings to default after cleaning up malware.

Ticketmaster is actively blocking your IP, device or account

In rare cases, Ticketmaster may have applied an IP ban or blocked your specific device or account from accessing the site. This could happen if you violated their Terms of Service or bots were detected from your IP.

Try accessing Ticketmaster from another network, in Private/Incognito mode, or on a different device like your mobile phone. If it’s working elsewhere, you’re likely blocked. You’ll need to contact Ticketmaster support and request they remove the block.

Your browser is too outdated

If you are using a very outdated browser version, Ticketmaster may not load properly or certain features may be blocked. Ensure you are running the latest version of your browser and update if needed:

• Google Chrome – Help > About Google Chrome
• Mozilla Firefox – Help > About Firefox
• Microsoft Edge – Settings and more > About this app
• Apple Safari – Safari > About Safari

Running the most up-to-date browser will provide the best compatibility with Ticketmaster and other modern websites.

Conclusion

There are a variety of reasons why Ticketmaster may be blocked or inaccessible in your browser. The most common causes are security software blocking the site, network-level filtering, temporary site outages, and browser caching issues. Clearing your browser cache and DNS cache, trying a different network, and updating security software settings can often resolve these types of problems. For continued issues, you may need to investigate malware on your device or the possibility of an IP block by Ticketmaster itself. Running the latest browser version and contacting Ticketmaster support if needed can help get the site accessible again.