Ticketmaster is a major ticket sales and distribution company that provides ticketing services for many large-scale live entertainment events. For residents of Edmonton looking to purchase tickets to concerts, sports games, theater shows, and other events, knowing where to find Ticketmaster services and locations nearby is important.
Quick Overview
In Edmonton, there are no official Ticketmaster retail locations or box offices. However, Ticketmaster provides several ways for Edmonton residents to purchase tickets for events online or over the phone. The main methods are:
- Purchasing tickets online at Ticketmaster.ca
- Calling Ticketmaster sales phone lines to purchase by phone
- Purchasing tickets at the event venue’s box office, if the venue uses Ticketmaster for ticketing
So in summary, while there are no dedicated Ticketmaster outlets in Edmonton, their services can still be readily accessed online, by phone, or at participating event venue box offices in the city.
Purchasing Ticketmaster Tickets Online
The primary way most people access Ticketmaster is through their website Ticketmaster.ca. This website provides access to search for and purchase tickets to events all across Canada, including in Edmonton. Some key things to know about purchasing Ticketmaster tickets online include:
- Go to Ticketmaster.ca and select “Edmonton” to search for upcoming events in the city
- Use the search filters like venue, date, event type etc to find your desired event
- Select an event and pick your tickets – you can see a map of the seating chart to select seats
- Purchase the tickets securely through Ticketmaster using your credit card and account
- Tickets are delivered electronically via email or the Ticketmaster mobile app
Purchasing tickets online is usually the most convenient option. Ticketmaster’s website is user-friendly with detailed event information and interactive seat maps. Their mobile app also makes accessing your tickets on your smartphone easy. One downside is sometimes popular events sell out online quickly.
Buying Tickets Over the Phone
Ticketmaster also allows customers to purchase tickets over the phone by calling their sales call centers:
- 1-855-985-5000 (English support)
- 1-866-548-7869 (French support)
Some benefits of ordering over the phone include:
- Get help from a Ticketmaster sales agent to find the right tickets
- Ask questions and get personalized recommendations
- Avoid missing out on sold out events online
However, there are also some drawbacks like potential for long wait times, fees for phone orders, and having to provide payment information verbally. But for customers who prefer talking to a sales agent or need help accessing sold out tickets, calling is a solid option.
Buying at Venue Box Offices
Many major event and performance venues in Edmonton utilize Ticketmaster to manage their ticketing. In these cases, tickets can be purchased directly at the venue’s on-site box office as a Ticketmaster outlet. Some venues where this is an option include:
- Rogers Place – NHL Oilers, concerts, shows
- Commonwealth Stadium – CFL Eskimos, concerts
- Jubilee Auditorium – Concerts, theater, more
- Northern Alberta Jubilee Auditorium – Theater, family shows
- Citadel Theatre – Plays, musicals
Buying tickets at the box office has some advantages such as:
- Avoid shipping fees and get tickets immediately
- Get venue-specific recommendations and personal service
- Possibility of tickets for sold out events if returns come in
The main limitations are box office hours, which are generally 10am to 6pm. So purchasing in person requires visiting during business hours. But when feasible, the box office can be a quick and convenient Ticktmaster option.
Purchasing Resale Tickets
In addition to direct sales, Ticketmaster also facilitates ticket resale through fan-to-fan exchanges. Sellers can list tickets they cannot use, and buyers can search for tickets to sold out events. There are a few ways to find resale tickets:
- Ticketmaster’s fan-to-fan resale website – tickets are verified for authenticity
- Partner resale marketplaces like Stubhub
- Reseller listings on eBay, Kijiji, Facebook etc – use caution to avoid fraud
Resale tickets involve risk of higher prices and potential scams, but provide an option to get hard-to-find tickets. Make sure to verify the source before purchasing to ensure authenticity and guaranteed entry.
Top Venues and Events to Use Ticketmaster
Some of the top venues and events in Edmonton where you can purchase Ticketmaster tickets include:
Venue | Events |
---|---|
Rogers Place | Edmonton Oilers NHL games, major concerts (Elton John, The Weeknd etc) |
Commonwealth Stadium | Edmonton Eskimos CFL games, outdoor concerts |
Jubilee Auditorium | Comedy shows, Broadway musicals, symphony |
Citadel Theatre | Dramatic plays and musicals |
Winspear Centre | Opera, classical music, and dance performances |
These large venues host the most popular events where Ticketmaster is used for ticket sales. But there are many smaller theaters, clubs, and other event spaces that also may sell via Ticketmaster. Check the ticketing page when looking for any event.
Getting Support as a Ticketmaster Customer
Ticketmaster provides customer support through the following channels:
- Online Help Desk – Submit tickets for order issues, questions
- Chat Support – Live online chat with a support agent
- Phone – Call 1-855-985-5000 for English support
- Social Media – Interact on Facebook or Twitter
- Email – Email [email protected] for inquiries
Some common reasons to contact Ticketmaster support include:
- Issues with your ticket order
- Questions about delivery methods, fees, or policies
- Problems accessing tickets electronically
- Making changes to existing ticket orders
- Inquiries about refunds or cancellations
Ticketmaster aims to respond quickly across their different contact methods. Phone and live chat provide the fastest resolution, while email has slower response times. Overall their customer service has decent reviews from past users.
Comparing Ticketmaster to Other Ticket Sites
Ticketmaster is the dominant primary ticketing site for major live entertainment events in Edmonton. However, some other sites that provide similar primary ticket sales include:
- Vivid Seats – Competitor focused on US ticketing, limited Canada events
- Showpass – Specializes in smaller venues, concerts, clubs
- Alt Tickets – Independent ticketing site for Canadian events
These have smaller inventories than Ticketmaster for Edmonton events. For resale and secondary ticket exchanges, some top alternatives are:
- StubHub – Large global resale marketplace
- Vivid Seats – Also provides resale ticket exchange
- Gametime – App-based last minute resale site
StubHub is the main full service competitor covering both primary and resale tickets. Overall Ticketmaster still remains the dominant and official ticketing source for most major Edmonton venues and live entertainment.
Tips for Using Ticketmaster Effectively
Here are some top tips for finding and purchasing tickets effectively on Ticketmaster:
- Search early once events are announced to get best choice of seats
- Use the interactive seat maps to pick seats – east facing seats often best for concerts
- Consider joining Ticketmaster’s Verified Fan program for access to presales
- Sign up for Ticketmaster emails to get special offers and presale codes
- Download the Ticketmaster app to store tickets conveniently on your phone
- Compare prices for resale tickets but buy from verified sources
- Know the venue rules – some restrict paperless ticket transfers
Finding the right events and seats at fair prices takes some strategy. But using Ticketmaster’s tools and services effectively can help you get great live entertainment tickets in Edmonton.
Conclusion
While Ticketmaster doesn’t have dedicated retail locations in Edmonton, the ticket provider is ubiquitous for securing tickets to the city’s top concerts, sports games, theater performances, and other live entertainment events. By purchasing online via Ticketmaster.ca, calling their sales lines, visiting participating venue box offices, or using reliable resale exchanges, Edmontonians have full access to Ticketmaster’s inventory. Just be sure to use smart strategies – searching early, comparing prices, leveraging presales etc – in order to get the best Event tickets. Ticketmaster dominates as the essential ticketing service for experiencing Edmonton’s vibrant live events and culture.