Ticketmaster is a major ticket sales and distribution company with locations across the United States, including in New Orleans, Louisiana. Ticketmaster provides a platform for buying and selling tickets to concerts, sports events, theater shows, and other live entertainment events. For residents and visitors in New Orleans looking to purchase tickets to upcoming events, here are some quick answers about finding and using Ticketmaster in New Orleans:
Does New Orleans Have a Ticketmaster Location?
Yes, there is a physical Ticketmaster retail location in New Orleans. The Ticketmaster outlet is located inside the Smoothie King Center arena in downtown New Orleans. The address for the New Orleans Ticketmaster is:
Ticketmaster at Smoothie King Center
1501 Dave Dixon Drive
New Orleans, LA 70113
The Ticketmaster box office at the Smoothie King Center is open Monday through Saturday from 10:00am to 4:00pm. On event days at the arena, the box office may have extended hours to serve customers attending events that evening.
What Events Can I Buy Tickets For at the New Orleans Ticketmaster?
You can purchase tickets at the New Orleans Ticketmaster for any events happening at the Smoothie King Center itself, including New Orleans Pelicans basketball games, concerts, family shows, and other sports and entertainment events held at the arena.
In addition, the Ticketmaster outlet sells tickets for events happening at various other venues around New Orleans and the Gulf Coast region. Some of the venues include:
- New Orleans Arena
- Lakefront Arena at University of New Orleans
- UNO Lakefront Arena
- Champions Square
- Bold Sphere Music at Champions Square
- The Fillmore New Orleans
- Orpheum Theater
- Saenger Theatre
- Mahalia Jackson Theater
- New Orleans Municipal Auditorium
The New Orleans Ticketmaster has tickets available for any events happening at these different concert halls, theaters, arenas, and event spaces around the city. You can check ahead on the Ticketmaster website or call the box office to see what tickets are available during your visit to New Orleans.
Are There Service Fees for Buying at Ticketmaster in Person?
Yes, there are usually service fees charged when you purchase tickets directly at the Ticketmaster retail outlet, similar to the fees you would pay when ordering online or over the phone. The exact fees vary based on the event, but expect to pay around $5-$25 extra per ticket as a service fee when purchasing at the Ticketmaster box office.
Can I Pick Up Tickets I Purchased Online at the New Orleans Ticketmaster?
Absolutely. If you purchased tickets through the Ticketmaster website for an event in New Orleans, you can pick up your tickets at the Ticketmaster retail location in the Smoothie King Center. Bring your confirmation number and payment card used for the purchase. Picking tickets up in person allows you to avoid shipping costs.
Are There Other Ways to Buy Tickets Besides the Ticketmaster Retail Location?
In addition to buying tickets at the Smoothie King Center Ticketmaster, there are a few other options for purchasing tickets for events in New Orleans:
- Buy tickets online at Ticketmaster.com and either have them shipped or pick them up in person.
- Order over the phone by calling Ticketmaster Customer Service at 1-800-653-8000.
- Purchase at the Smoothie King Center box office on the day of an event happening at the arena.
- Buy from an authorized ticket reseller site like VividSeats.com or StubHub.
- Look for locals selling extra tickets outside the venue on the day of the event.
The Ticketmaster retail outlet simply provides another convenient option for buying tickets alongside these other methods. Visit the New Orleans Ticketmaster at Smoothie King Center during your trip to shop for tickets in person.
What COVID Precautions are in Place at the New Orleans Ticketmaster?
The Ticketmaster outlet at Smoothie King Center has implemented safety policies during the COVID-19 pandemic to protect customers and employees. When visiting the Ticketmaster box office, you can expect requirements such as:
- Masks required for entry and at all times inside the venue
- Plexiglass barriers installed at ticket windows
- Social distancing markers on the floor to space out customers in line
- Contactless ticket scanning wherever possible
- Increased cleaning and sanitizing of high-touch surfaces
- Hand sanitizer stations available for customer use
Check the Ticketmaster website or call ahead for the latest COVID policies in place prior to visiting. Safety remains a top priority for in-person ticket sales.
What Other Ticketmaster Locations Are Near New Orleans?
If you are traveling in the region, there are some other Ticketmaster retail outlets within a few hours’ drive of New Orleans:
- Baton Rouge – Baton Rouge River Center
- Lafayette – Cajundome
- Biloxi – Mississippi Coast Coliseum
- Mobile – Mobile Civic Center
These Ticketmaster box office locations in nearby cities offer another option for purchasing tickets to events throughout the Gulf Coast area.
Conclusion
The Ticketmaster outlet at the Smoothie King Center in downtown New Orleans provides a convenient way to purchase tickets in person for upcoming events happening at venues across the city. With competitive service fees, the ability to pick up pre-purchased tickets, and COVID safety policies in place, the New Orleans Ticketmaster is a solid choice for getting your tickets during your trip to The Big Easy. Check their hours and ticket availability for the events you want to attend to make the most of your visit to this vibrant city.
