Finding the Ticketmaster box office at Allegiant Stadium in Las Vegas can be a bit tricky for first-time visitors. Allegiant Stadium is a large venue with multiple entrances and box office locations. Having the right information ahead of time will ensure you find the correct Ticketmaster box office to purchase or pick up tickets.
The Main Ticketmaster Box Office
The main Ticketmaster box office at Allegiant Stadium is located at the South Entry, which is near the intersection of Dean Martin Drive and Al Davis Way. This is the largest box office location and likely where you’ll want to go if you need to purchase tickets on-site. The South Entry also provides access to the field level seats.
The main Ticketmaster box office is open on event days leading up to the start of the event. Hours vary depending on the specific event. Generally it opens around 2-3 hours prior to the event start time. Las Vegas Raiders games have more extensive box office hours, with it opening 8 hours before kickoff when games are scheduled.
This main box office has over 30 windows, so even if there is a line, it should move fairly quickly. There are also self-service kiosks located just inside the South Entry for printing tickets already purchased online.
Other Ticketmaster Box Office Locations
In addition to the main box office, there are smaller Ticketmaster box offices at some of the other entrances at Allegiant Stadium.
- North Entry – Near Hacienda Ave and Al Davis Way
- East Entry – Near Polaris Ave and Dean Martin Dr
- West Entry – Near Valley View Blvd and Dean Martin Dr
These other box office locations have just a few windows each and are primarily intended for will call ticket pickup. You cannot purchase new tickets at these smaller box office spots. They open 2-3 hours before events and only operate if there are tickets at will call for that particular event.
Buying Tickets Online in Advance
While you can purchase tickets at the Allegiant Stadium box offices, the best deals and selection are typically found online in advance of the event. Ticketing websites like Ticketmaster.com and StubHub.com will have the largest inventories available.
Purchasing ahead of time also avoids the risk of an event selling out or having to pay higher prices at the last minute. Popular events like Raiders games can sell out the box office inventory quickly once they go on sale.
Here are some benefits to buying tickets online versus at the stadium box office:
- Access to better seat selections in advance
- Taking advantage of early bird pricing and promotions
- Avoiding the risk of a sell out
- Skip the on-site box office lines
- Can shop multiple ticketing sites for best deals
Make sure to purchase tickets from a reputable source for verification and security purposes. Official venues like Ticketmaster are safest. Also beware of fake ticket scams from unknown sellers.
Mobile Ticketing
Many major ticketing sites like Ticketmaster now offer mobile ticketing as the default option. This means after purchasing tickets online, you can access them on your phone via the ticketing app instead of getting hard copy printed tickets.
Mobile ticketing provides these conveniences:
- No need to print tickets
- Tickets are easily accessible on your smartphone
- Can transfer tickets electronically to friends
- Saves time by skipping on-site box office pickup
- No risk of losing printed tickets
Just make sure your phone is charged and you have the ticketing app downloaded with your tickets loaded ahead of arriving at the stadium.
Will Call Pickup
If you weren’t able to access mobile tickets, you will need to pick up hard copy tickets at the Allegiant Stadium will call box offices. This includes tickets left under someone else’s name for you to pickup.
Make sure you know which box office location to go to. The South Entry main box office has the largest will call area. You’ll want to arrive at least 45 minutes early to retrieve tickets and get inside the stadium before the event starts.
Bring the credit card used to purchase the tickets or a valid photo ID that matches the name on the ticket account. There may be long box office lines right before an event as game time approaches.
Day of Event Ticket Sales
While not ideal, you can take your chances purchasing tickets on the day of an event at Allegiant Stadium. This is contingent on the event not being sold out.
The main Ticketmaster box office at the South Entry will have the most ticket inventory available. Prices typically go up significantly on same day purchases, so expect to pay a premium.
Arrive early, at least 2-3 hours before the scheduled event start time. Popular events like Raiders games will have huge box office demand right when sales open. You may need to wait in line for an extended period.
Having flexibility on seating can help if you show up later in the day. There may only be scattered singles and obstructed view tickets left at that point.
Avoiding Scams
When purchasing tickets, especially resale tickets online or from scalpers, you have to be vigilant about fake ticket scams. Only buy from trusted vendors like Ticketmaster or StubHub.
Warning signs of potentially fraudulent tickets include:
- Prices that are much lower than face value
- Seller cannot provide barcode info in advance
- Seller requests unusual payment methods
- Tickets are non-transferable
- Seller cannot provide credible contact info
If you feel uncertain about the validity of tickets, request to meet the seller at the Stadium box office where you can verify tickets before paying. Buying directly at the box office is always the safest option.
Getting Help
If you have any issues with tickets purchased online, you will need to work with the original ticketing website for support. Contact their customer service line and they can help with reissues, replacements, or refunds as applicable.
The stadium box offices will not be able to assist with tickets purchased from 3rd party resellers. You’ll need to resolve those matters directly with the seller if any disputes come up.
Make sure to give yourself plenty of time on event day. Trying to resolve any ticket issues quickly once at Allegiant Stadium will be difficult with the crowds.
Other Box Office Tips
Here are some additional useful tips for visiting the Allegiant Stadium Ticketmaster box office:
- Bring acceptable ID to pickup tickets
- No backpacks or large bags allowed in box office lines
- Box office only accepts credit/debit cards, no cash
- Tickets cannot be reissued if lost, stolen or damaged
- Report counterfeit tickets to box office management
- Guest services can help with ADA seating requests
Conclusion
Locating the correct Ticketmaster box office at massive Allegiant Stadium just takes some prior preparation. Focus on buying tickets online in advance whenever possible for the best experience. Arrive early on event day and proceed to the South Entry main box office if you still need tickets or need to resolve any ticket issues in person at the stadium. Following these tips will help you have a smooth ticketing experience at Allegiant Stadium.
