Ticketmaster is one of the most popular ticket sales and distribution companies, serving clients across music, sports, theater, and other live entertainment events. If you’ve ever purchased tickets through Ticketmaster, you may be wondering where you can access your tickets after your purchase.
Checking Your Upcoming Events
The easiest way to see any tickets you’ve purchased on Ticketmaster is to check your upcoming events. You can do this by logging into your Ticketmaster account either on the website or mobile app and going to the “My Events” section.
This section shows all your upcoming events chronologically so you can see when you have tickets booked. It includes details like the event name, date, venue, number of tickets purchased, and more. If you click on a specific event, you’ll be able to access your ticket barcode, transfer tickets if needed, get directions and parking info, add events to your calendar, and more.
So checking your upcoming events is the quickest way to get an overview of what tickets you have through Ticketmaster and access any important ticket details.
Accessing Your Ticketmaster Account
To see your purchased tickets, you first need to access your Ticketmaster account. There are a few ways to do this:
- Go to ticketmaster.com and click “Sign In” in the top right corner. This will take you to the login page.
- Download the Ticketmaster app on your smartphone and login with your account credentials.
- If you receive Ticketmaster emails, click the “Sign In” link within any email notification.
As long as you have an existing Ticketmaster account that the tickets were purchased under, you can login through any of these methods to access your account and view your tickets.
Resetting Your Password
If you don’t remember your Ticketmaster account password, you can easily reset it:
- Click “Forgot Password” on the Ticketmaster login page.
- Enter the email, phone, or username associated with your account.
- You’ll receive an email or text with instructions to create a new password. Follow the instructions to reset your password.
- Login with your new password.
Resetting your password allows you to securely access your account even if you don’t remember the previous login credentials.
Viewing Tickets on the Ticketmaster Website
Once logged into your Ticketmaster account, here is how you can view your tickets:
- Click “My Tickets” at the top of the screen. This will open your tickets dashboard.
- Here you will see a list of all your upcoming events that you have tickets for. Click on any event to access those tickets.
- On the event page, click “View Tickets” which will display all tickets purchased for that event.
- Review ticket details including section, row, seat numbers, ticket type, barcode, and any other important information.
- If needed, click “Download to Passbook” to add tickets to your digital wallet for access even without an internet connection.
The tickets dashboard makes it easy to quickly see and manage any active tickets you have in your Ticketmaster account for both current and upcoming events.
In addition to viewing and downloading tickets, you can also print tickets to have a physical copy:
- Follow the steps above to access your ticket barcode page.
- Click the “Print” button and choose either “Print at Home” or “Print on Letter Size.”
- For home printing, make sure your printer is on and loaded with paper.
- For letter size, you can send the PDF to a commercial printing service for high-quality keepsake tickets.
- Cut out and save the printed tickets to present at the event.
Having printed tickets may be required at certain venues or events, so print them out if you want to have a physical backup.
Using the Ticketmaster App
The Ticketmaster app for iOS and Android offers a convenient way to have your tickets on hand at all times. Here’s how to view your tickets on the app:
- Download and open the Ticketmaster app on your smartphone.
- Login to your Ticketmaster account through the app.
- Go to the “Tickets” section – here you will see a list of your upcoming events.
- Tap any event to view your tickets.
- You can view your seat location on the venue chart and get directions.
- Tap “Show Barcode” to pull up your ticket barcode for scanning at the event.
The mobile app essentially gives you a digital ticket wallet allowing you to access your tickets from anywhere. It’s great for convenience on the go.
Managing Tickets on Mobile
On the Ticketmaster app, you can easily manage your tickets by:
- Transferring extra tickets to friends.
- Sell tickets through Ticketmaster’s safe resale marketplace.
- Donating tickets to charity.
All features available on desktop are also at your fingertips through the convenient phone app.
In most cases, accessing your purchased tickets through Ticketmaster online or mobile app is quick and easy. But here are some troubleshooting tips for common ticket issues:
Can’t login to your account
- Reset your password if forgotton
- Contact Ticketmaster if you think your account is hacked
- Be sure to enter the same email or phone used to purchase the tickets
Tickets not showing up
- Double check the correct Ticketmaster account is logged in
- Search your inboxes for the Ticketmaster confirmation email
- Contact Ticketmaster for help accessing the correct tickets
Trouble with ticket barcode
- Try reloading the ticket barcode page
- Print out tickets to scan if digital barcode fails
- Contact the venue with barcode issues and they can manually look up your tickets
Ticketmaster’s customer service can also help troubleshoot any ticket access issues. They have an online help center with FAQs and you can call or email them for assistance.
It’s easy to view purchased tickets in your Ticketmaster account through their website or mobile app. Simply login to your account, go to “My Tickets”, and click on your upcoming event to view ticket details. You can access ticket barcodes digitally or print them at home. The Ticketmaster app offers convenience for having tickets on your phone. If you ever run into issues accessing tickets, Ticketmaster customer support is available to help troubleshoot.