If you have received a special offer or promotion from Ticketmaster that requires a passcode, there are a few places you can look to find your unique code. Ticketmaster will provide this code directly to you via email or text message when you qualify for a discounted ticket offer or other exclusive promotion.
Check Your Email Inbox
The most common way to get your Ticketmaster offer passcode is through an email sent directly from Ticketmaster. They will send you an email containing your unique passcode if you meet certain criteria that make you eligible for special ticket deals or access.
For example, if you have purchased tickets to events through Ticketmaster before, you may receive an email offer that gives you early access to tickets for an upcoming concert at a discounted price. This type of email will include a one-time passcode you can use to redeem the offer.
Other emails may come from specific teams, artists, or venues that are partnered with Ticketmaster. For instance, if you are on a sports team’s email list, they may send out a newsletter containing a code for Ticketmaster ticket discounts. There are endless possibilities of the types of Ticketmaster passcodes you may receive via email.
Be sure to thoroughly check your inbox and spam folders for any emails from Ticketmaster, venues, teams, or artists you follow. These emails will almost always have “Ticketmaster Offer” or similar language in the subject line. But some may simply say “Special Offer” or something vague, so look closely.
Steps to Find Your Passcode Email
- Log in to the email account you use for Ticketmaster purchases and sign-ups
- Use the search bar to search phrases like “Ticketmaster offer,” “promo code,” “passcode,” etc.
- Check your inbox, promotions tab, forums, and spam folder
- Look for emails sent in the past few weeks, as most codes expire quickly
- When you find a relevant email, look for a unique promo code within the text
Check Your Text Messages
In addition to email, Ticketmaster may also text you directly with special offer passcodes. They will send qualifying customers codes via SMS that can be used for exclusive ticket access and discounts.
For example, if you have allowed Ticketmaster to text you when purchasing tickets in the past, they may send you a code for $20 off your next ticket purchase. Or if you have text alerts enabled for your favorite sports team, their Ticketmaster promotion may text you a passcode for 20% off seats to the next home game.
These text message codes are only sent to the phone number associated with your Ticketmaster account. So be sure to look for texts from a valid Ticketmaster short code number that contains a passcode you can use for your next ticket order.
Steps to Find Your Passcode Text
- On your smartphone, open up your text messaging app
- Look for recent texts from a 5 or 6 digit short code number
- Search keywords like “Ticketmaster,” “code,” “promo,” etc.
- Open texts from the past few weeks for the best chance of finding an unused code
- When you find a text from Ticketmaster with a code, note the passcode
Use the Ticketmaster Mobile App
The Ticketmaster mobile app is another place you may find special passcodes sent right to your phone. If you allow push notifications from the app, Ticketmaster can send you exclusive ticket offers and the promo codes needed to redeem them.
For example, when a big concert presale is about to start, Ticketmaster may push a notification to your phone with early access to tickets. Simply click the notification, open the app, and use the provided passcode to unlock the presale and discounts.
The Ticketmaster app also stores any unique codes you may have recently received for ticket discounts. You can login and view your “Offers” section to see valid passcodes associated with your account and their expiration dates.
Steps to Find Passcodes on the App
- Download and open up the Ticketmaster app on your iOS or Android device
- Click on the “Offers” tab at the bottom of the screen
- View any currently active offer codes and details here
- Enable push notifications in your device settings to receive more code offers
- Click new offer notifications and check the app for the latest codes
Call or Email Ticketmaster Customer Support
If you have lost or accidentally deleted a promotional code sent by Ticketmaster, you can always reach out to their customer service team for help.
The Ticketmaster support phone number is +1 800-653-8000. Give them a call and explain that you are missing a passcode needed for a special ticket offer. They can look up your account details and resend your unique code.
You can also email Ticketmaster customer service at [email protected]. Include information about the specific offer you are trying to redeem and they will assist you in retrieving your passcode.
Tips for Contacting Ticketmaster Support
- Have your account information ready – they will verify your identity
- Provide details about the offer – event names, venues, dates, etc.
- Know the email/number code was sent to for faster lookup
- Politely ask if they can resend your missing passcode
- Allow 1 business day for an email response with your code
Use Your Ticketmaster Account
If you have a Ticketmaster user account, you can login online and view any active passcodes or offers linked to your profile. Your account dashboard will display available codes you can use for upcoming ticket purchases.
For example, you may see that you have a 20% discount code that is valid for the next 2 weeks. Or if you had previously added a passcode that is now expired, it will still display in your offers history when logged into your Ticketmaster account.
Having an account is also useful if you need Ticketmaster support to look up a missing code. They can better verify and assist you if you have an existing Ticketmaster username and login.
Steps to View Passcodes on Your Account
- Go to ticketmaster.com and click “Sign In”
- Enter your Ticketmaster account email and password
- In your account dashboard, click on “Offers” or “Promotions”
- View code details – expiration, event eligibility, discount %, etc.
- Use these active codes at checkout or request help resending expired ones
Check Your Ticketmaster Purchase History
If you have used special Ticketmaster codes in the past, you may be able to look back at old ticket orders to find them again.
When you redeem an offer or promo code on Ticketmaster, the full code is typically displayed on your ticket receipt or confirmation email after purchase.
By looking back through your Ticketmaster order history, you can find the codes you entered at checkout and may be able to reuse them if they are still valid.
Steps to View Past Purchase Codes
- Sign into your Ticketmaster account and click on “Order History”
- Select an order that used a promo code discount
- Open up the ticket details and look for the “Offer Code” line item
- Note down this code to check if it still works for new purchases
- Repeat with other past orders that used offer codes at checkout
Check Your Browser History
If you tend to lose track of promotional codes easily, most modern web browsers have a handy feature to help you rediscover them – search history.
Browsers like Chrome, Firefox, and Safari save your search history and website visit logs by default. You can use this to retrace your steps and find lost passcodes.
For example, if you remember searching “Ticketmaster discount code June 2022” when looking for a code online, you can search your browser history for that keyword. Then reopen the sites you visited to uncover codes you may have used.
Steps to Search Your Browser History
- Open your browser and click on “History” or “Recent History”
- Use the search bar to search for relevant keywords like “Ticketmaster,” “code,” “presale,” etc.
- Open up old pages you visited that may contain or reference a passcode
- Reuse any codes you can find in your search history that are still active
- Consider bookmarking code pages to more easily find them later
Reference Your Social Media
Social platforms like Twitter and Instagram are commonly used by brands and venues to promote Ticketmaster passcodes and offers.
If you recall seeing a code shared on social media, you may be able to scroll back and find the promo details posted on relevant accounts.
For example, your local concert venue may have tweeted out a Ticketmaster presale code for an upcoming show. By going back through their Twitter feed around the time tickets went on sale, you could uncover the presale code.
Steps to Check Social Media for Codes
- Open apps like Twitter, Instagram, Facebook, etc.
- Visit the profiles of venues, bands, or Ticketmaster pages you follow
- Use the search bar to find relevant terms like “code”
- Scroll back around the time you recall seeing a posted code
- Note down codes from past posts you can attempt to reuse
Look for Code References in Your Notes
Simple notes apps on your phone or computer are another place you may have stashed away a Ticketmaster passcode for safekeeping.
Lots of people paste codes into digital notes or documents to ensure they don’t lose them. So if you vaguely remember putting a code in your notes, search all your files.
This includes Notes on iPhone, Keep Notes on Android, OneNote on Windows, Apple Notes on Mac, Evernote, and any other notes apps you use. You may have conveniently saved a code reference without realizing it.
Steps to Find Ticketmaster Codes in Your Notes
- Open up any apps where you store short text notes
- Type in search keywords like “Ticketmaster,” “code,” “presale”
- Look through any search results that may have captured a code
- Check miscellaneous sticky notes and scratch pads too
- If you find an old code, try it out to see if it still works
Ask Friends or Family
If you purchased tickets along with any friends or family members, they may have recorded the Ticketmaster passcode used at the time. Reach out and ask them to check for any codes they may have saved related to a past order.
Often when buying group tickets, one person places the main order while others pay them back. So someone else you bought with before may have written down or saved the code that you forgot.
Similarly, if you forwarded a code text or email to a group when initially receiving it, scrolling back through your messages with them could uncover it again.
Tips for Asking Contacts About Your Code
- Text or call people you typically buy tickets with
- Ask if they have a record of the code used for a certain show
- Remind them of details like the event name, date, city
- Have them check their inboxes, texts, notes, etc.
- Offer to return the favor if they ever need help finding an old code
Look Up the Presale Passwords Website
If you want to take a luckier lottery approach to finding usable Ticketmaster codes, you can reference unofficial passcode index sites like Presale Passwords.
This website compiles publicly shared presale codes for various concerts and events into one directory. You can search upcoming shows and may uncover working codes.
There is no guarantee you’ll find the specific code you originally lost here, but you may luck out with an alternative that helps you access similar ticket discounts.
Steps to Find Codes on Presale Passwords
- Go to PresalePasswords.com
- Search for the show or event you want tickets for
- Look through the list of posted presale codes
- Try them out on Ticketmaster to see if any work
- Check back often as new codes are added frequently
Conclusion
Recovering lost Ticketmaster passcodes is possible through various account records, purchase histories, email inboxes, text messages, notes, web searches, and other traces. If a code was issued to you, there is likely a digital trail left behind somewhere containing those unique promo characters.
With some dedicated searching through your records, help from customer service, and a bit of luck, you can uncover Ticketmaster offer codes previously sent to you. Just be sure to bookmark or save any codes you find again for easier access next time.