The Ticketmaster 855 customer service number is an important phone number for anyone who needs help with their Ticketmaster account or purchases. Having the right customer service number can save time and frustration when issues arise with tickets, orders, or your account.
What is the Ticketmaster 855 number?
The Ticketmaster 855 number is: 855-648-4468. This is Ticketmaster’s toll-free customer service and support number for the United States and Canada. It connects you directly to a Ticketmaster customer service agent who can assist with any questions or issues related to your Ticketmaster account or ticket purchases.
When should I call the Ticketmaster 855 number?
Here are some common situations when you may need to call the Ticketmaster 855 customer service number:
- If you need help completing a ticket purchase or transaction
- To get assistance with the Ticketmaster website or mobile app
- If you need to change or cancel an existing ticket order
- To resolve any issues with your billing, shipping, or account information
- If tickets you purchased were lost, stolen, or never received
- To request a refund for ticket orders
- If you have questions about your account status, rewards program, or account security
- To reset your Ticketmaster account password
The Ticketmaster support team is available by phone 7 days a week, 24 hours a day. So whenever you run into an issue that requires assistance, calling the 855 number is the quickest way to get help.
What information do I need when calling?
Before calling the Ticketmaster 855 number, it’s a good idea to have the following information ready:
- Your Ticketmaster username, email address, and account password
- Details about the event, tickets, or order you need help with
- The order confirmation number, if applicable
- Payment information used for the ticket purchase
Having these account and order details handy makes it easier for the customer service agent to quickly pull up your account, verify your identity, and resolve any issues.
What can I expect when calling Ticketmaster customer service?
Here’s a general overview of what you can expect when you call the Ticketmaster 855 number:
- You’ll hear a greeting message and menu options to route your call.
- After selecting the relevant options, you’ll be connected to a customer service agent.
- The agent will verify your account details and identity.
- Explain the reason for your call and the issue you need help with.
- The agent will listen and start working to resolve your issue or question.
- Depending on the complexity, it may take some time on hold or multiple agents to fully address the situation.
- Before ending the call, the agent will confirm the issue was fully resolved to your satisfaction.
In some cases, the agent may need to escalate the call to a supervisor or specialized department for additional support. The goal is always to resolve your problem or question during the first call.
What are the Ticketmaster customer service hours?
The Ticketmaster 855 customer service number is available 24 hours a day, 7 days a week, 365 days a year. Agents are available at all hours to provide assistance.
During peak event and sales times, hold times may be longer when call volume spikes. But you can call for help anytime and eventually reach a customer service agent.
Does the Ticketmaster 855 number support multiple languages?
Yes, Ticketmaster customer service offers phone support in multiple languages. Here are the additional language options available:
| Language | Number to Call |
|---|---|
| Spanish | 855-648-4468 |
| French | 855-648-4468 |
When you call the 855 number, select the language option you need from the phone menu. An agent who speaks your language will be connected.
Does Ticketmaster offer other customer service options?
In addition to the 855 phone number, Ticketmaster provides customer support through these other channels:
- Live online chat: Chat with an agent in real-time from the Ticketmaster website.
- Email support: Reach out for help by emailing [email protected].
- Social media: Tweet or message @Ticketmaster for assistance.
- Self-help online: Search for help articles on common issues at ticketmaster.com/help.
But for urgent issues, calling is usually the fastest way to get the real-time assistance you need. The 855 number connects directly to knowledgeable agents who can take the time to resolve your problem.
Does Ticketmaster have a mobile app?
Yes, Ticketmaster offers mobile apps for iPhone and Android. You can download the app to your smartphone to:
- Browse upcoming events and check ticket availability
- Securely purchase event tickets from your phone
- Store tickets digitally on your phone for access anytime
- Get reminders and updates about upcoming events
- Manage your Ticketmaster account on the go
The Ticketmaster mobile app provides another convenient way to find and purchase tickets. But if you ever need assistance with the app, calling the 855 number is the best option for reaching customer support.
How do I contact Ticketmaster about fraud or unauthorized charges?
If you notice any suspicious unauthorized charges or account activity that may indicate fraud, contact Ticketmaster customer service right away by calling 855-648-4468. Select the phone menu options to reach an agent who can investigate fraudulent activity on your account.
When reporting fraud, make sure to have details on all the unauthorized transactions ready to share. Ticketmaster takes fraud cases very seriously. The agent will guide you through the fraud investigation process and help resolve the situation.
Can I request a refund by calling Ticketmaster?
Yes, you can call Ticketmaster at 855-648-4468 to request a refund for eligible ticket orders. Refund availability depends on the event and the original method of payment.
To request a refund by phone, you’ll need to provide the order confirmation number and explain the reason you’re seeking a refund. Applicable refunds are generally processed back to the original payment method.
Keep in mind that refunds are not guaranteed for all tickets and situations. The customer service agent will let you know if a refund can be issued for your particular order.
Conclusion
The Ticketmaster 855 customer service number is the most direct contact option for anyone needing assistance with their Ticketmaster account, ticket purchases, or other issues. Help is available 24/7 by calling 855-648-4468 and selecting the appropriate menu options.
Having key account and order details ready when you call makes it faster for the agent to understand and resolve your problem. Support is available in multiple languages as well.
So save the Ticketmaster 855 number in your phone contacts for anytime you need assistance. Their customer service team is readily available to provide outstanding support.