Locating the correct phone number for Ticketmaster Phoenix can be tricky, as Ticketmaster operates many different venues and box offices across the greater Phoenix metropolitan area. Knowing who to contact for your specific ticketing needs is key to getting the right help quickly. This article will provide an overview of the different Ticketmaster Phoenix phone numbers and locations to call based on what type of tickets or customer service you need.
Ticketmaster Phoenix Main Customer Service
The main customer service line for Ticketmaster Phoenix is 1-800-653-8000. This number routes you to their national call center which can assist with any general ticketing needs like:
- Purchasing tickets online
- Checking order status
- Managing your Ticketmaster account
- Asking general questions
This customer service line is open 8am-9pm EST Monday-Friday and 8am-6pm EST on Saturday. The agents who answer this line can help with tickets for any events at Ticketmaster venues in the Phoenix area. So whether you need help with tickets to see the Phoenix Suns or Phoenix Mercury at Footprint Center, a concert at Ak-Chin Pavilion, or an event at Arizona Federal Theatre – this is the number to call for your main ticket needs.
Chase Field – Arizona Diamondbacks Ticketing
If you specifically need help with Diamondbacks tickets at Chase Field, you can call their dedicated box office line at 602-462-6500. This line connects you directly to the Chase Field box office staff who can help with:
- Purchasing Diamondbacks game tickets
- Upgrading seats or ticket packages
- Getting information on season tickets or group outings
The Chase Field box office is open Monday-Friday from 10am-5pm for phone support. On game days, the box office opens at 9am and stays open until 30 minutes after the end of the game. Game tickets can also be purchased in person at the Chase Field box office on game days.
Footprint Center – Phoenix Suns and Mercury Ticketing
For help with tickets to see the Phoenix Suns or Phoenix Mercury at Footprint Center, call the Footprint Center box office at 602-379-7800. They handle tickets for all events at this venue including:
- Phoenix Suns games
- Phoenix Mercury games
- Concerts
- Family shows
- Other sporting events
The Footprint Center box office is open Monday-Friday from 10am-5pm for phone support. On event days, they open 3 hours before the scheduled start time and stay open until 30 minutes after the event ends. Tickets can also be purchased in person during event days.
Ak-Chin Pavilion – Concert Ticketing
To purchase concert tickets at Ak-Chin Pavilion, contact their dedicated box office line at 623-772-3800. The Ak-Chin Pavilion box office staff can help with:
- Buying concert tickets
- Upgrading seats
- Group sales or season ticket packages
Standard box office hours are Tuesday-Saturday from 11am-5pm for phone support. On concert days, the box office opens at 2pm Monday-Saturday or 11am on Sundays. They stay open until 30 minutes after the concert ends. Tickets can also be bought in person during concert events.
Arizona Federal Theatre – Performance Ticketing
For tickets to shows and performances at Arizona Federal Theatre, call their box office at 602-514-1900. You can purchase tickets over the phone for:
- Concerts
- Comedy shows
- Theater performances
- Family events
Standard box office hours are Tuesday-Saturday from 10am-5pm for phone orders. On event days, the box office opens 90 minutes before showtime and closes once the event starts. Tickets can also be bought in person when the box office is open.
Summary of Key Ticketmaster Phone Numbers in Phoenix
To recap, here are the key Ticketmaster phone numbers to call in Phoenix based on what tickets you need:
| Venue | Phone Number |
|---|---|
| General Ticketmaster Customer Service | 1-800-653-8000 |
| Chase Field – Diamondbacks Tickets | 602-462-6500 |
| Footprint Center – Suns & Mercury Tickets | 602-379-7800 |
| Ak-Chin Pavilion – Concert Tickets | 623-772-3800 |
| Arizona Federal Theatre – Show Tickets | 602-514-1900 |
Knowing the right Ticketmaster box office to call can save you time and get you directly to the ticketing agents who can best assist your needs. Whether you need general help or tickets to a specific venue, match the phone number above to where you want tickets and you’ll be connected with the proper representatives.
With Ticketmaster serving so many different venues and events across the greater Phoenix area, it can get confusing figuring out the right contact. Hopefully this breakdown makes it easier to find the correct box office to call based on which Phoenix-area venue you need tickets for.
Getting the right customer service when buying tickets ensures your experience goes smoothly. You want to be able to ask questions and get issues resolved quickly so you can focus on the fun of attending great events across Phoenix.
After reviewing the key phone numbers outlined above, you can save yourself frustration and be empowered to dial the correct hotline. Keep this reference handy and you’ll know exactly who to call for seamless ticket transactions.
Whether you’re looking to buy Suns courtside seats or concert lawn passes, connecting with the appropriate box office is vital. With venues across greater Phoenix for sporting events, live music, theater and more, Ticketmaster coordinates it all. Call the right number above to get professional assistance finding and purchasing the perfect tickets for your needs.
Getting tickets to great events should be fun and hassle-free. Often the hardest part is just finding the right number to call. Now that you know the correct Phoenix box office contacts for Ticketmaster, you can move forward with confidence. Reference this breakdown the next time you need assistance to point yourself in the right direction and get quick, qualified help.