The loading circle on Ticketmaster is an animation that appears when the website is processing a request or loading new content. It signifies that Ticketmaster is working in the background to retrieve information or complete an action for the user.
Why does the loading circle appear?
There are a few common reasons why the loading circle may appear on Ticketmaster:
- Searching for events – When you search for events on Ticketmaster, either by keyword, artist, venue, or location, the site needs to query its database of event listings. This requires some processing time before results can be displayed.
- Selecting filters – Applying filters like date, genre, price range etc. requires Ticketmaster to re-filter the event results on their database side. The loading circle indicates it is applying the filters.
- Loading event details – Clicking into a specific event page needs to pull detailed information like seat maps, ticket options and prices from the Ticketmaster servers. The loading circle shows this data is being fetched.
- Purchasing tickets – When you select tickets and proceed to the checkout process, the site communicates with the inventory system to lock in those ticket selections. The loading circle reassures this transaction is in progress.
- Site lag – Sometimes the loading circle appears if the site is experiencing high traffic or slow response times. This indicates the site is just a bit backlogged.
What is the loading circle animation?
The loading indicator itself is a simple animation of a circle continuously being filled in with color. Here is a breakdown of the animation:
- Consists of a single empty circle shape
- The circle has a light grey colored outline
- A section of the circle is filled in with a darker blue color
- The blue colored section rotates clockwise to mimic a “loading” progress indicator
- The circle spins for as long as the loading takes, then disappears
- The circle is relatively small, around 40px in diameter
- It is centered horizontally and vertically within its container
This basic loading spinner animation is commonly used across websites and apps to signify background processing. The circling visualization gives users the sense that progress is happening even though they cannot see it.
Where does the loading circle appear?
Ticketmaster generally displays the loading circle in the following locations when needed:
- In the search bar – This indicates it is querying and loading search results
- Above the results list – Shown when applying filters or loading more pages of results
- On an event detail page – Displays when loading the full event content
- During checkout – Appears when securing tickets and loading order review page
- Near a “Save” button – This could occur when saving events to your Ticketmaster account
In most cases, the loading circle appears centered horizontally and a bit below the element that triggered the loading state. This keeps it associated with the action but does not obstruct important content.
How long does the loading circle display?
The amount of time the loading circle displays depends on the speed of the user’s internet connection and the load on Ticketmaster’s servers. In general, the loading durations fall in these ranges:
Action | Loading Duration |
---|---|
Searching events | 1-5 seconds |
Applying filters | 1-3 seconds |
Event details page | 2-8 seconds |
Checkout process | 5-15 seconds |
Of course, this can vary a lot if there are website performance issues or the user has a slow connection. At peak traffic times, the loading spinner may stay on screen for longer.
Why use a loading indicator?
The loading circle serves a few important purposes for the Ticketmaster user experience:
- Feedback – It reassures users that their action is being processed and gives visual feedback that something is happening.
- Progress – The circling animation shows activity is in progress, even if the actual progress percentage is unknown.
- Waiting – It indicates the user should wait and that the next page is not ready to be displayed yet.
- Responsiveness – It maintains website responsiveness during loading states to avoid blank screens.
- Engagement – Loaders re-engage the user’s attention on the page while waiting.
What happens when no loading circle appears?
In some cases, the Ticketmaster loading indicator may not show up when expected. This typically happens when:
- The page or action loaded extremely fast
- There was an error retrieving the data
- The browser failed to display the loading animation
- There is a bug or issue with the website code
If no loading circle appears when performing an action on Ticketmaster, the user should wait a few seconds for the results to load. If nothing happens, trying refreshing the page or contacting Ticketmaster support if the issue persists.
Is the loading circle necessary?
The loading spinner provides important user experience benefits. Without a loading indicator, Ticketmaster pages would go blank while loading. This can create confusion whether the site is broken or still functioning. The loading animations signify activity is happening.
However, the loading circle itself is a basic no-frills animation. Ticketmaster could explore opportunities to enhance it, such as:
- Color themes matching the event genre
- Larger size for visibility
- Loading text indicators
- Animations tailored to certain events
These types of improvements could boost engagement during the loading state. But overall, the predictable loading circle is an important aspect of the Ticketmaster user experience.
Conclusion
The humble loading circle on Ticketmaster acts as an important indicator that actions are being processed on the backend. It provides visual feedback to users that they need to wait while content loads. The spinning animation is simple but effective for maintaining engagement on the page.
Overall, the loading circle is an expected part of the Ticketmaster experience. When users search events, apply filters or checkout, they anticipate seeing that spinning circle. It reassures them that Ticketmaster is hard at work handling their request.