AXS email addresses are email addresses provided by AXS, which stands for Accessibility Services. AXS is a department at universities and colleges that provides accommodations and services for students with disabilities. Some common accommodations include note taking services, extended exam time, and accessible campus housing. AXS email addresses allow students who receive accommodations to have an email account associated with the AXS department.
Why do some students have AXS email addresses?
Students who register with the AXS office and receive approved accommodations are often provided with an AXS email account. There are several reasons for this:
- It allows the AXS office to easily communicate with students about services, accommodations, and important updates.
- It maintains student privacy – correspondence about disabilities and accommodations is kept separate from a student’s general university email account.
- It identifies the student as someone who needs special accommodations for professors and campus staff.
- It gives the student access to mailing lists, newsletters, and events specifically for students with disabilities.
While not all colleges provide special AXS email addresses, many find it is an important accommodation to provide targeted information and services. Students are encouraged to regularly check both their AXS and general university email accounts.
What is the AXS email address format?
While AXS email formats can vary by school, they usually follow a standard convention:
For example, at University of California Los Angeles (UCLA), a student named Jane Smith would have the AXS email:
Some schools may use shorthand or abbreviations instead of the full university name. However, including “AXS” in the email address domain helps identify it as an accessibility services account.
Who has access to AXS email accounts?
AXS email accounts are private and accessible only by the student who is assigned the account. Even parents, family members, and professors do not have access. The AXS/disability services office can access the accounts to communicate with students directly. Students will be assigned an AXS email address username and password when their account is created. It is important they do not share login details with anyone to maintain privacy.
Can students access AXS emails on mobile devices?
Yes, AXS email accounts can be set up on mobile devices like smartphones and tablets. Students should first login to the AXS email on a computer web browser. Follow their school’s IT guidelines for adding a new school email to a mobile email app like Outlook or Apple Mail.
The mobile app may require entering the full AXS email address and password. It will then sync emails, contacts, calendar appointments, and other information.
Are AXS emails kept after graduating?
AXS email access may expire after a student graduates or is no longer registered with the AXS office. Policies vary by school – some may deactivate accounts immediately upon graduation while others may allow a grace period of a few months. Students should check with the AXS office about email policies. If they need to keep emails and documents, they should back them up or forward them to a personal account.
Conclusion
AXS email addresses serve an important role for college students with disabilities who qualify for accommodations. The accounts allow private communication about disabilities, services, academics, and health needs between the student and the campus AXS/disability services department. Students are encouraged to regularly check both their AXS and general university emails to stay on top of important updates. While access may expire after graduating, AXS emails can be a valuable resource during a student’s college years.
Frequently Asked Questions
What is an AXS email address?
AXS email addresses are special email accounts provided by college disability/accessibility service offices for students who qualify for accommodations related to a disability. The emails allow private communication about academics, services, and disabilities between the department and students.
Why do some students get AXS emails?
Colleges provide AXS emails so disability service offices can easily contact students about accommodations and services. It also helps maintain student privacy regarding disability matters separate from their general university email account. The emails identify students who need special accommodations to professors and staff.
What is a typical AXS email format?
A common format is [email protected]. For example, at UCLA it would be [email protected]. The “axs” identifies it as an accessibility services account.
Can anyone access a student’s AXS email?
No, AXS accounts are private and can only be accessed by the assigned student. Disability service staff can also communicate through the emails. Students should not share their AXS login information.
Can I get AXS emails on my phone?
Yes, AXS emails can be set up on smartphones and tablets through your device’s mail app, using your provided email address and password.
What happens to AXS emails after graduation?
Access generally expires after graduation when you are no longer registered with disability services. Check with your college about email policies. Make sure to back up important emails and documents.
Setting up an AXS Email Account
Register with AXS Office
The first step in getting an AXS email address is to register with your college’s AXS office. Schedule an intake meeting to discuss your disability and accommodation needs. Bring medical documentation, IEPs, or other records to verify your condition. The office will evaluate your situation and approve appropriate accommodations.
Request an AXS Email
Once registered, request to have an @axs.school.edu email set up. This identifies you to professors and staff as someone who needs accommodations. Check with your AXS office for their specific email creation process.
Receive Account Login Info
Your AXS office will provide details on your new email address and temporary password. Make sure to get this information saved and accessible as you will need it to start using your account.
Login to the AXS Email
Go to your university’s student email login page and enter your full AXS email address and temporary password. You may be prompted to change the password. Be sure to select one that is secure and memorable.
Explore the AXS Email Interface
The AXS email likely uses the same university email system interface as regular student emails. Take some time to explore the layout, settings, folders, contacts list, and other features. Set up things like your signature and notification preferences.
Forward Emails (Optional)
Consider setting up forwarding of incoming AXS emails to a personal account. This sends copies to both accounts so important disability service messages are not missed.
Your AXS email is now ready to start receiving important communications about accommodations, services, events, and more! Be sure to also check any general university emails too.
Best Practices for Using Your AXS Email
Check it Regularly
Get in the habit of logging into your AXS account daily or a few times per week. This ensures you see timely messages from disability services and can quickly address any issues.
Use it for Disability-Related Topics
Utilize your AXS email when communicating about disability accommodations, academic struggles related to your condition, or anything else relevant to the AXS office. Keep the account focused on this specialized content.
Maintain Privacy
Do not share your AXS login information with anyone, including friends and family. The AXS office will keep your disability-related information confidential.
Set up Forwarding
Consider setting up email forwarding to a personal account as a backup. Having copies in two places reduces the chance of missing an important AXS message.
Access on Mobile Devices
Add your AXS account to your smartphone and/or tablet’s email app. This allows checking it easily when on-the-go between classes or activities.
Back Up Emails
If there are important emails and documents in the account you need to keep for later reference, make sure to back them up or forward to a personal archive. Access to AXS emails typically ends after graduating or unregistering.
Email Etiquette Tips
Use a Descriptive Subject Line
The subject line should briefly summarize what the email is about. This helps the recipient know if it’s important and needs immediate attention.
Use a Formal Greeting
Open with “Dear [Recipient’s name]” or “Hello [Name]” for formal emails. If you know the recipient well, using just their first name is fine.
Be Clear and Concise
Get straight to the point in as few words as possible. Use paragraph breaks to help chunk long emails into skimmable sections.
Proofread Before Sending
Double check spelling, grammar, and autocorrect issues before hitting send. Also verify the recipient address is correct.
Close with Next Steps
End by recapping any expected actions, reply timeline, or next steps. For example, “Looking forward to your reply by end of day Friday.”
Use a Professional Sign-Off
Close with “Best regards,” “Sincerely,” or “Thank you,” then your name. Add your contact info if not already in your signature.
Respond Promptly
Reply to emails within 24 hours when possible. Even if you don’t have an answer, send a quick message that you received it and will get back to them soon.
Troubleshooting AXS Email Issues
Forgotten Password
If you forgot your AXS email password, go to the account login page and select “Forgot Password.” You’ll be able to reset it by verifying your identity.
Spam Filter Blocking Mail
Important AXS emails may sometimes get flagged as spam by mistake. Check your spam folder regularly for any emails that should have arrived in your inbox.
Full Inbox
Once your inbox reaches maximum capacity, you will not receive new emails. Log in and delete old emails you no longer need to free up space.
Technical Issues
For problems like inability to login or connectivity errors, contact your university IT help desk. They can troubleshoot and resolve technical difficulties.
Not Receiving Emails
If you stop getting new AXS emails suddenly, try logging out and back in. Also check for forwarding rules misdirecting emails, and confirm your account storage space is not full.
Can’t Access on Mobile
Double check the server settings when setting up the account on your device. Contact tech support for help if needed to get the mobile app syncing.
Lost Login Info
If you lost your AXS email address or password, contact the AXS office directly. They can look up your account information and reset credentials if needed.
Conclusion
AXS email addresses serve an important role for college students who receive disability accommodations and services. The accounts provide a private channel for the AXS office to communicate with students about their specific needs. Setting up and regularly checking the email ensures students don’t miss important updates and information. Following best practices like maintaining privacy and forwarding emails helps get the most out of the AXS account. Simple troubleshooting can resolve common issues accessing and using the specialized email addresses.