A Ticketmaster voucher is a gift card or stored value card that can be used towards purchases on Ticketmaster.com or through the Ticketmaster app. Ticketmaster vouchers allow you to give the gift of live entertainment without having to choose a specific event. The recipient can use their Ticketmaster voucher to purchase tickets to any event available through Ticketmaster once they have the voucher in hand.
What can you use a Ticketmaster voucher for?
A Ticketmaster voucher can be used to purchase tickets for any event, concert, play, or show that is available on Ticketmaster. This includes sports events, concerts, theater shows, comedy shows, festivals, and more. If you can buy a ticket for it on Ticketmaster, you can use a Ticketmaster voucher towards that purchase.
Some examples of things you can use a Ticketmaster voucher to purchase tickets for include:
- Concerts – for individual musicians or bands playing live shows in your area
- Professional sporting events – such as NFL, NBA, NHL, MLB, MLS games
- Theater shows and Broadway plays
- Comedy shows – standup comedians, improv troupes, comedy festivals
- Festivals – like music festivals or cultural festivals
- Fan conventions – such as comic book conventions or anime conventions
- Racing and motorsports events – NASCAR, IndyCar, Formula One, etc.
- University sporting events – college football, basketball, hockey, etc.
Basically any event that is available for purchase on Ticketmaster can be bought with a Ticketmaster voucher. The voucher code acts as a stored value gift card, so the recipient can use it towards any event they want.
Where can Ticketmaster vouchers be used?
Ticketmaster vouchers can only be used at Ticketmaster itself. This includes:
- Ticketmaster.com website
- Ticketmaster mobile app (for iOS or Android devices)
- Ticketmaster by phone – calling their support line to purchase by phone
- At Ticketmaster ticket office locations (also known as box offices)
The voucher cannot be used on any other ticketing websites, apps, or directly with event venues or box offices. It has to be redeemed specifically through Ticketmaster. Some venues may sell tickets through other ticketing companies besides Ticketmaster.
Are there restrictions on what events the vouchers can be used for?
There are very few restrictions on what events a Ticketmaster voucher can be used for. The main restrictions include:
- The event must have tickets available on Ticketmaster – if an event is using a different ticketing provider, the voucher can’t be used.
- Cannot be used for gift cards or other vouchers – only for event tickets.
- May not work for specialty experiences like VIP packages or meet-and-greets that have an additional cost beyond the standard ticket price.
As long as the event has standard tickets available through Ticketmaster, there are unlikely to be any restrictions. The voucher acts like cash towards any Ticketmaster ticket purchase.
Do the vouchers expire?
Yes, Ticketmaster vouchers do have an expiration date. The exact expiration varies based on where and when the voucher was purchased, but is generally between 6 months to 1 year from the purchase date. When purchasing a Ticketmaster voucher, the expiration date should be printed clearly on the physical voucher or displayed clearly in the confirmation email if purchased digitally.
It’s important for voucher recipients to redeem their Ticketmaster voucher before the expiration date printed on it. Once a voucher expires, it is no longer valid and cannot be used. Ticketmaster will not accept or make exceptions for expired vouchers.
To get the most value, Voucher recipients should make sure to redeem their Ticketmaster voucher promptly within the valid expiration window so they can use the full value towards ticket purchases.
How do you use a Ticketmaster voucher?
Using a Ticketmaster voucher is easy and straightforward. Here are the basic steps:
- Select the event you want tickets for on Ticketmaster and add them to your cart.
- Before checking out, click “Add Promo Code” and enter the voucher code.
- The voucher value will be applied towards the order total automatically.
- Complete the rest of the checkout process and payment on the remaining balance.
The voucher code must be entered before completing checkout in order to redeem its value. If checkout is completed first, the voucher cannot be retroactively applied.
If the ticket purchase exceeds the voucher’s value, the remaining balance must be paid separately. If the voucher exceeds the ticket value, the remaining voucher balance stays active to use towards future purchases before expiration.
Can you use multiple Ticketmaster vouchers on one order?
Unfortunately Ticketmaster only allows one voucher or promo code to be applied per order. If you have multiple Ticketmaster vouchers, you must use each one separately on a different order.
There is no way to combine or stack multiple Ticketmaster vouchers towards a single ticket purchase. Only the value of one voucher can be applied per transaction.
Where can you buy Ticketmaster vouchers?
New Ticketmaster vouchers can be purchased through a few different channels:
- Directly on Ticketmaster.com – vouchers can be purchased online as gift cards.
- Ticketmaster retail locations – vouchers may be available for purchase at Ticketmaster box office outlets.
- Third party gift card sellers – such as grocery stores, pharmacy chains, or online gift card marketplaces.
- Resale sites like eBay or Craigslist from individual sellers.
Purchasing directly from Ticketmaster is usually the best option to ensure you get an authentic voucher that hasn’t been used before. Buying from third party sellers has more risk of getting an expired or used voucher.
Can you reload or add value to a Ticketmaster voucher?
Unfortunately, existing Ticketmaster vouchers cannot be reloaded with additional funds. The voucher can only be used for the initial value that it was purchased for. Once the funds are used up, the voucher is fully redeemed and cannot be reloaded.
If you want to add more value, you would need to purchase a brand new Ticketmaster voucher. There is no way to directly reload value onto an existing voucher. The new voucher would have its own separate expiration date and would need to be used independently of any previous vouchers.
Can you get a refund on a Ticketmaster voucher?
Because a Ticketmaster voucher is a prepaid gift card product, the vouchers themselves cannot be returned or refunded. All voucher sales are final.
However, if your Ticketmaster voucher was purchased alongside tickets that end up being refunded, you may be able to get a refund back to your original voucher. Here are the refund policies in different scenarios:
- Voucher used standalone – No refunds given on the voucher purchase itself.
- Voucher used with refunded tickets – Refund will go back to original voucher to restore funds.
- Voucher used with exchanged tickets – New lower-priced tickets will partially refund to voucher.
So while the voucher itself is non-refundable, if the tickets it was used to purchase get refunded, those funds can be restored to the original voucher in most cases.
Can a voucher be replaced if lost or stolen?
Unfortunately Ticketmaster is generally unable to replace lost or stolen vouchers. Because the vouchers function as cash equivalents, Ticketmaster has no way to cancel the old voucher or verify that you are the legitimate owner if it is lost or stolen. All vouchers must be treated like cash and protected accordingly.
If your Ticketmaster voucher is lost, stolen, or accidentally destroyed, unfortunately there is no recourse to get it replaced. This is why it’s crucial to carefully protect any Ticketmaster vouchers once purchased to avoid losing the funds permanently. Make sure to keep track of voucher codes and purchase receipts in case you need to reference them later.
Conclusion
Ticketmaster vouchers offer a flexible and convenient way to give live event tickets as gifts. The vouchers can be applied towards any Ticketmaster ticket purchase, so recipients can select an event of their choosing. With just a few minor limitations, Ticketmaster vouchers provide nearly endless options for concerts, sports, theater and more. By understanding how the vouchers work and redeeming them properly before expiration, both gift givers and recipients can get the full value out of Ticketmaster vouchers.