What happens if I cancel my Ticketmaster transfer?

If you need to cancel a Ticketmaster transfer that you initiated, the process and implications depend on the timing of the cancellation. Here’s a quick rundown of what to expect if you need to cancel a transfer:

Before the transfer is accepted

If you cancel a transfer before the recipient accepts it, the tickets will simply revert back to you. You’ll retain ownership of the tickets as if no transfer had happened.

After the transfer is accepted but before the event

If you cancel a transfer after the recipient has accepted but before the event has occurred, here is what will happen:

• The tickets will revert back to you, the original ticket purchaser.
• The recipient will be refunded the amount they paid you for the tickets. The refund will go back to the original payment method they used.
• You will retain ownership of the tickets and can attend the event or transfer them to someone else.
• Any fees paid to Ticketmaster for the transfer are non-refundable.

After the event has occurred

If you try to cancel a transfer after the event date has passed, the cancellation will not go through. Since the event has already occurred, the tickets cannot be refunded or transferred back to you.

How to cancel a Ticketmaster transfer

To cancel a pending Ticketmaster transfer that the recipient has not yet accepted, follow these steps:

1. Log in to your Ticketmaster account online or via the mobile app.
2. Go to the Transfers page under My Tickets.
3. Find the transfer you want to cancel and select Cancel Transfer.
4. Confirm that you want to cancel the transfer.

The tickets will then revert back to your account automatically. You will receive a confirmation email that the transfer was cancelled.

To cancel a Ticketmaster transfer that has already been accepted, the process is a bit more complicated:

1. Contact Ticketmaster customer support by phone or chat.
2. Explain that you need to cancel a transfer that the recipient already accepted.
3. Provide the transfer details and confirmation number.
4. Ticketmaster will initiate the cancellation and refund process for the recipient.
5. Once complete, the tickets will revert back to your Ticketmaster account.

Reasons for cancelling a transfer

There are a few common reasons you may need to cancel a Ticketmaster transfer after initiating it:

• You made a mistake and transferred the tickets to the wrong recipient.
• Plans changed and you or someone in your group now wants the tickets back.
• The recipient can no longer attend the event.
• You and the recipient mutually agreed to cancel the transfer.
• You feel the recipient did not pay an agreed upon price.

In most cases, cancelling is not a problem if done before the event date. But do keep in mind that any fees paid to Ticketmaster are non-refundable if you cancel.

Troubleshooting issues

In some cases, you may run into problems cancelling a Ticketmaster transfer. Here are some troubleshooting tips:

• If you cannot see the Cancel Transfer option, make sure the transfer status is still pending. Once accepted, cancellations must go through customer support.
• Double check that you are logged into the same Ticketmaster account that initiated the transfer originally.
• If cancelling by phone, confirm all the transfer details to verify you have the correct one.
• If the recipient will not cooperate with a cancellation, you may need to involve Ticketmaster customer support.

Impact on future transfers

Canceling a Ticketmaster transfer should not prevent you from initiating new transfers in the future. However, if you repeatedly cancel transfers that have already been accepted, here are some potential consequences to be aware of:

• The recipient may be unable to get tickets for a sold out event if you cancel close to the event date.
• You may get a warning or temporary suspension from Ticketmaster if you cancel too many accepted transfers.
• Your recipient may not want to accept future transfers if you develop a pattern of cancelling.
• Excessive cancellations will damage your reputation as a trustworthy ticket source.

In general, try to avoid cancelling any transfer that the recipient has already accepted and paid for. But unusual circumstances do come up from time to time that require a cancellation.

Alternatives to cancelling

Before cancelling an accepted transfer, consider these alternative options that may work better:

• Re-transfer the tickets to someone else instead of fully cancelling. This preserves the ticket for the recipient’s use.
• Sell the tickets yourself and transfer the proceeds to the original recipient.
• Attend the event instead of cancelling, then coordinate with the recipient afterward if needed.
• Have the recipient return the tickets to you for a refund without cancelling the transfer.

Talking through other options usually leads to the best outcome without the hassle of a cancellation.

Policies for season ticket transfers

If you are transferring season tickets on Ticketmaster, be aware these typically have different policies and restrictions around cancellations:

• You may only be allowed to cancel season ticket transfers up to 48-72 hours before an event.
• Cancelling a season ticket transfer forfeits that ticket for the specific event.
• The ticket cannot be transferred back to you after cancellation – it goes unused.
• Excessive cancellations can result in loss of season ticket privileges.

Check with the team’s season ticket policy for full details on transfer cancellation rules and restrictions.

When transfer recipients can cancel

In some cases, the ticket transfer recipient may be the one who needs or wants to cancel the transfer. Here is what happens if they cancel:

• The tickets revert back to you, the original ticket owner.
• Any amounts paid by the recipient are refunded back to their payment method.
• You retain ownership of the tickets and can attend the event or transfer them again.
• Cancellation fees may apply depending on timing.

The process for recipients to cancel a transfer is similar to the steps outlined above for the ticket owner. They can cancel directly if the transfer is still pending. But if it is accepted, they will need to go through Ticketmaster support.

Table summarizing cancellation policies

Key takeaways

• Cancelling a transfer before acceptance simply reverses the transaction.
• Cancelling an accepted transfer means the tickets revert to you and the recipient gets a refund.
• Transfer fees are non-refundable in cancellation cases.
• Cancelling transfers can damage your reputation over time.
• Consider alternatives like re-transferring tickets before outright cancelling.

Conclusion

The ability to cancel and get a refund for a Ticketmaster transfer depends entirely on the timing. Cancellations are straightforward before the recipient accepts, but get more difficult once the transfer goes through. Always try to avoid cancelling transfers that have already been paid for, but extenuating circumstances occasionally make it necessary. Understand the impacts to both parties and options like re-transferring tickets before initiating a cancellation.