Ticketmaster is one of the world’s largest ticket sales and distribution companies. Founded in 1976, it sells tickets for large-scale events like concerts, sports games, theater shows, and more. Ticketmaster has grown into a global leader in live event ticketing with operations in over 30 countries. It is the primary ticket provider for many major venues and artists.
Working at Ticketmaster offers a variety of benefits that can make it an attractive choice for job seekers interested in the live events and entertainment industries. As a large global company, Ticketmaster provides opportunities for career development and growth. It also offers competitive salary and benefits packages. This article will provide an overview of some of the key benefits of working at Ticketmaster.
Diverse Career Opportunities
With operations around the world, Ticketmaster offers a wide range of job roles across different departments. This creates opportunities for a diverse career path within the company. Some of the key departments at Ticketmaster include:
– Product and Technology – focusing on building and maintaining Ticketmaster’s industry-leading ticketing platforms and products. Roles include software engineering, product management, UI/UX design, etc.
– Marketing – responsible for marketing and brand-building initiatives across multiple channels. Roles include digital marketing, social media marketing, email marketing, and more.
– Business Development – focuses on partnerships, strategic initiatives, and driving business growth. Roles include account management, partnership marketing, sales, etc.
– Client Services – provides support and service for Ticketmaster’s venue and event organizer clients. Roles include client services management and representative roles.
– Operations – oversees Ticketmaster’s live event operations and ticketing processes around the world. Roles include event coordinators and on-site support staff.
With teams and offices around the world, Ticketmaster provides the opportunity to transfer to different offices and teams during your career progression. This allows you to expand your skills and experiences across different areas of the company.
Competitive Salaries
As an established industry leader, Ticketmaster offers competitive salaries across job roles and departments. While salaries vary by location, level of experience, and job role, Glassdoor reports an average base pay of around $65,000 for Ticketmaster employees in the United States. Employees can also earn bonuses and commissions in some client-facing, sales, or partnership roles. The competitive salaries make Ticketmaster an attractive option compared to other players in the events and live entertainment industries.
Industry-Leading Technology
Ticketmaster has continually invested in building industry-leading technology to support its global ticketing operations. This includes innovations like digital ticketing, interactive seat maps, dynamic pricing engines, and much more. Working at Ticketmaster provides exposure to cutting-edge ticketing platforms and products. For those in technology, product, and development roles, this creates exciting opportunities to build innovative solutions in the digital ticketing space. The technology impact makes Ticketmaster a great option for those interested in working on digital products and platforms at scale.
Top-Tier Benefits
In addition to salaries, Ticketmaster provides comprehensive health and insurance benefits for employees. Benefits include:
– Medical, dental, and vision insurance plans
– 401k retirement savings plans
– Employee stock purchase plans
– Life insurance
– Disability insurance
– Paid time off days and holidays
– Parental leave
– Tuition assistance programs
– Wellness programs
– Employee discounts
The benefits package provides income protection, retirement savings, and other perks like tuition assistance and discounts. For employees in the US, Glassdoor reports Ticketmaster’s benefits rating at 4 out of 5 stars, which is quite strong. The benefits make Ticketmaster competitive with top employers in the technology and live events industries.
Growth and Development
With operations around the world, Ticketmaster offers opportunities for career development and growth across various roles. Larger departments like Technology, Marketing, and Business Development have well-defined career frameworks with progression levels. This creates visibility into career paths and growth trajectories within the organization.
For lower levels, Ticketmaster provides good training and mentorship to help employees ramp up their skills. As you move up, there is potential for promotion into higher levels of responsibility and management. High performing employees have opportunities for inter-department transfers, global mobility to offices in other countries, and participation in development programs. Overall, Ticketmaster provides strong platforms for professional growth.
Dynamic Industry
Working in the live entertainment and events industry means you are at the pulse of what’s happening in music, sports, and pop culture. Ticketmaster employees get exposure to new tours, concerts, sporting events, and other live experiences before they are released to the public. The business moves quickly, so it creates an exciting, vibrant, and dynamic work culture. For those passionate about live events, Tickmaster provides opportunities to be part of the action.
Casual and Fun Environment
While every office and department culture varies, reviews indicate Ticketmaster maintains a relatively casual and fun working environment. With a young talent base and many employees passionate about live events, the energy is often described as vibrant, lively, and relaxed. Of course, corporate policies still apply, but the atmosphere tends to be casual compared to other corporations. For many employees, this creates a great environment to build camaraderie and enjoy going into work.
Advantages and Disadvantages
Let’s summarize some key advantages and potential disadvantages of working at Ticketmaster:
Advantages
– Strong competitive salaries with bonus opportunities
– Excellent benefits packages, including equity compensation
– Cutting-edge ticketing products and technology
– Career development programs and growth opportunities
– Global mobility and international assignments
– Fun, lively, and youthful work culture
– Dynamic live entertainment industry exposure
Disadvantages
– Can have long hours and high pressure during peak seasons
– Large corporate structure may limit agility
– Technology team relies heavily on legacy systems
– Work culture and environment can vary greatly by department
– Limited remote work and work-from-home options
Overall, the advantages of working at Ticketmaster likely outweigh the downsides for most prospective candidates. The competitive pay, strong benefits, exciting technology, and industry exposure provide compelling reasons to join the company. However, the high-pressure work during peak times may not suit everyone. The right fit ultimately depends on individual preferences and priorities.
Notable Perks and Employee Satisfaction
In addition to compensation and benefits, reviewing some notable perks and employee satisfaction metrics can provide further insights into the experience of working at Ticketmaster.
Notable Perks
– Discounted and free tickets: Employees can access heavily discounted tickets and sometimes free tickets to events. This is a huge perk for live event fans.
– Onsite cafeteria and snacks: Many offices have free or subsidized onsite meals and snack options.
– Relocation assistance: Ticketmaster offers financial assistance and support for relocating for a new job assignment.
– Employee Resource Groups: There are ERGs like Women at Ticketmaster and Multicultural groups for networking and socializing.
– Volunteer time off: Employees can get limited paid time off hours each year to volunteer on causes they care about.
Employee Satisfaction
Here are some key metrics on Glassdoor for employee satisfaction at Ticketmaster:
| Metric | Ticketmaster |
|---|---|
| Overall rating | 3.5 / 5 |
| Recommend to a friend | 69% |
| Approve of CEO | 89% |
The moderate overall rating shows employee sentiment is good, but not excellent. The percentage that recommend Ticketmaster to a friend is fairly high. And CEO approval is quite strong. This indicates employees are generally satisfied with Ticketmaster as an employer.
Conclusion
Ticketmaster offers competitive pay, strong benefits, cutting-edge technology, career growth, and exposure to the dynamic live events industry. These provide compelling advantages for job seekers who thrive in a lively, high-energy environment. Downsides like legacy systems and high pressure at times need to be weighed. But overall, the benefits likely make Ticketmaster an above-average employer for many roles. With diverse global teams and opportunities, Ticketmaster can be a great choice for those eager to build their careers in ticketing and live entertainment.