When purchasing tickets on Ticketmaster, the currency used will depend on the event location and the website domain accessed. Ticketmaster operates websites for multiple countries, and each site will process transactions using the local currency.
Quick Answers
For events in Canada, if you access Ticketmaster.ca, the ticket prices will be listed in Canadian dollars (CAD). For events in the United States, Ticketmaster.com will price tickets in US dollars (USD). The currency used will always correspond to the country the event is taking place in.
Determining the Currency on Ticketmaster
Ticketmaster is a global ticket sales and distribution company with operations in many countries. Each regional Ticketmaster website will conduct transactions using the local currency.
Some tips for determining the currency:
- The website domain shows the country. For Canada, use Ticketmaster.ca. For the US, use Ticketmaster.com.
- The language used on the site will match the country. Ticketmaster.ca will default to English/French while Ticketmaster.com is English.
- Currency selection may be available after choosing an event. Currency conversions will apply if switching from the local currency.
- The event location indicates the country and corresponding currency. A Toronto event will show CAD prices, a Dallas event will show USD.
As long as you access the Ticketmaster website specific to the country the event is in, the ticket prices will be shown in the local currency by default without any extra action required.
Ticketmaster Website Domains by Country
Below is a table showing some of the main Ticketmaster country websites and the associated currency used:
Country | Ticketmaster Website | Currency |
---|---|---|
Canada | Ticketmaster.ca | Canadian Dollars (CAD) |
United States | Ticketmaster.com | US Dollars (USD) |
United Kingdom | Ticketmaster.co.uk | British Pounds (GBP) |
Australia | Ticketmaster.com.au | Australian Dollars (AUD) |
Mexico | Ticketmaster.com.mx | Mexican Pesos (MXN) |
This demonstrates how each local Ticketmaster site will transact using the domestic currency. The language and URL suffix (.ca, .com.au etc) denote the targeted country.
Purchasing Tickets as a Foreign Customer
Visitors from other countries can still purchase tickets on a given Ticketmaster website. Prices will be listed in the local currency by default.
Options may include:
- Allowing the transaction to process in the local currency. Credit card exchange rates will apply.
- Changing to another currency if selections are available. Currency conversion rates will apply.
- Using a credit card with no foreign transaction fees.
To get the original local prices with no conversions, completing the transaction using that country’s currency is recommended. Many credit cards charge extra fees for foreign transactions, which this method avoids.
Currency Conversion Rates
If you do choose to switch currencies on Ticketmaster, the conversion rates applied may differ from the official daily rate. Ticketmaster outlines their currency conversion policy on the website:
Orders are billed in the event’s local currency. To see and lock in rates for other currencies prior to placing your order, select the currency of your choice before completing your order on the payment page. The exchange rates shown are illustrative only and may not reflect the rate that will be applied to your order. The rate applied will be the wholesale market rate from our bank plus a foreign currency conversion fee of 0% to 4% of the total amount converted, depending on the currencies involved. Your bank may also apply a fee.
Rates can change frequently depending on market fluctuations. The conversion amount shown during the Ticketmaster checkout process might be slightly different than if you did the calculation yourself based on current exchange rates. The company reserves the right to add a conversion fee up to 4% above the wholesale rate.
Avoiding Conversion Fees
To prevent any extra conversion charges being added to your ticket purchase from Ticketmaster, it is best to complete the transaction in the currency of the event’s local country. Paying in the local currency means you will pay the exact listed ticket prices without additional markups. Credit card foreign transaction fees may still apply separately.
Currency Differences Across Ticketmaster Sites
To highlight the differences in currency across Ticketmaster’s international sites, here is an example of a ticket listing for a concert in Toronto, Canada vs New York City, USA:
Event Location | Ticketmaster Website | Sample Ticket Price |
---|---|---|
Toronto, Canada | Ticketmaster.ca | CAD $129.50 |
New York City, USA | Ticketmaster.com | USD $99.00 |
The Toronto ticket price is listed in Canadian dollars, while the New York City price is in US dollars. Prices are tailored for the local market.
A customer in Toronto buying a ticket to the NYC event could switch the currency to see the price converted to CAD. However, additional foreign transaction fees may apply by the time of purchase.
Checkout and Payment in Local Currency
When access a specific Ticketmaster site, the checkout and payment process will automatically be conducted in the local currency. This helps avoid confusion and any unintended conversion fees for customers.
Some tips for checkout:
- Have a payment method suitable for international purchases in that currency. Notify your bank to avoid transaction blocks.
- Review the final price shown in the local currency before completing purchase. No extra conversions should occur at this stage.
- Use a credit card with no foreign transaction fees to avoid extra charges after the Ticketmaster payment.
By following the Ticketmaster purchase process for the country you want tickets in, and paying in the local currency, you can ensure you pay the listed ticket prices with minimal additional fees added.
Mobile Apps and Currency
Ticketmaster also offers mobile apps on iOS and Android platforms. The app you download should match the country you are planning to buy tickets for events in:
- Ticketmaster Canada – For Canada events, in Canadian dollars
- Ticketmaster US – For US events, in US dollars
- Ticketmaster Australia – For Australia events, in Australian dollars
The app will automatically detect your device region and language settings and load the relevant Ticketmaster website for your country. This means event listings and ticket prices will display in your local currency by default.
You can still switch country sites and currencies manually within the app, but the local version offers the simplest experience. Ticket prices and checkout will be tailored to your geographic market.
Contact Ticketmaster Customer Support
If you still have questions about currencies when ordering tickets through Ticketmaster, you can contact their customer service team for assistance:
- Use the live chat function on Ticketmaster sites.
- Call their support phone number for your country.
- Reach out on social media channels like Twitter.
- Contact them via email.
Their support team can clarify specific ticket prices in different currencies, guides you through the checkout process, and helps troubleshoot any payment issues. This can provide peace of mind when ordering tickets in an unfamiliar currency.
Summary
To summarize key points about currency usage on Ticketmaster:
- Tickets will be priced and sold in the local currency of the country the event is occurring in.
- Always check the Ticketmaster URL to identify the right country site for the event.
- Trying to pay in a different currency can result in conversion fees being added.
- Use a credit card with no foreign transaction fees to avoid extra charges.
- Contact customer service if you need help completing your ticket purchase.
Following these tips will ensure you pay the listed ticket prices in the correct currency when ordering through Ticketmaster for events both domestically and internationally.
Conclusion
Ticketmaster structures their websites and apps to process transactions using the local currency of where the event is taking place. Prices will be listed in Canadian dollars on Ticketmaster Canada for events in Canada, and in US dollars on Ticketmaster US for events in America. This saves customers from unwanted currency conversions and associated fees in most cases. When accessing Ticketmaster, always check that you are on the site specific to the country where the event will be held, and complete the transaction using the local currency for the simplest experience.
Looking at the language, URL, and currency selection options can determine which Ticketmaster platform you are on. Their customer support teams are also available to help with any questions around currencies and international ticket purchases. With the right site and payment method, fans can purchase tickets hassle-free in the advertised currency.