Ticketmaster is one of the largest ticket sales and distribution companies, providing ticketing services for many of the major concert venues, sports leagues, and theaters around the world. With so many events utilizing Ticketmaster for ticket sales, it’s no surprise that millions of customers have Ticketmaster accounts.
However, there may come a time when a Ticketmaster account holder no longer wishes to maintain their account. In this article, we’ll look at the options available for deleting a Ticketmaster account, the implications of account deletion, and the steps involved in the process.
Can You Delete a Ticketmaster Account?
Yes, it is possible for Ticketmaster account holders to delete their accounts. Ticketmaster provides account holders with the option to permanently delete their accounts if they no longer wish to use Ticketmaster’s services.
Deleting a Ticketmaster account is an irreversible action, so the option is not readily surfaced in the Ticketmaster account settings. However, Ticketmaster support can initiate the account deletion process upon the account holder’s request.
Why You Might Want to Delete Your Account
There are a few common reasons why someone with a Ticketmaster account may want to delete it:
- You no longer purchase tickets through Ticketmaster frequently
- You want to create a new Ticketmaster account to get a clean slate
- You prefer to use other ticket vendors over Ticketmaster moving forward
- You are concerned about having too many unused online accounts
- You no longer want Ticketmaster to have your personal data on file
Implications of Account Deletion
Before requesting account deletion, it’s important to understand the implications of having your Ticketmaster account deleted:
- You will lose access to any previous event tickets, order histories, and profile information in your account. This data cannot be recovered once the account is deleted.
- You will have to create a new account if you want to purchase Ticketmaster tickets in the future.
- Any remaining ticket credits or unused tickets will be forfeited when the account is deleted.
- Deletion is irreversible – the account cannot be reactivated once deleted.
If you have tickets to upcoming events that you want to retain access to, you will need to attend those events before requesting account deletion. In addition, you should ensure there are no outstanding ticket credits you want to use or pending ticket transfers to accept.
How to Delete a Ticketmaster Account
Deleting a Ticketmaster account requires contacting their customer service team. There is no self-service account deletion option available through the Ticketmaster website or mobile app.
Here are the steps to take to delete your Ticketmaster account:
- Contact Ticketmaster Customer Service via phone, chat, or email support to request account deletion. Make sure to explain this is a permanent closure request.
- Provide identifying information so the agent can access your account, including full name, email address, and order number(s) from previous Ticketmaster purchases.
- If prompted, provide your account password to verify your identity.
- The agent will confirm details about any upcoming tickets and remaining balances before proceeding.
- After confirming you want to proceed with permanent account deletion, the agent will initiate the process.
- Ticketmaster aims to process account deletion requests within 30 days. You’ll receive a confirmation once it’s complete.
Throughout the process, the agent will ensure you understand the irreversible nature of account deletion before taking any action on your behalf.
Contact Information for Ticketmaster Support
To start the account deletion process, you will need to get in touch with a Ticketmaster customer service agent by phone, chat, or email. Here is their contact information:
Contact Method | Details |
---|---|
Phone | 800-653-8000 (US) 0344 844 0444 (UK) |
Live Chat | Available via Ticketmaster’s website contact section or mobile app |
[email protected] (US) [email protected] (UK) |
Be prepared to wait on hold if calling during peak hours. Chat or email may be faster options during busy sales periods.
What to Expect After Account Deletion
Once you’ve completed the account deletion process with Ticketmaster’s support team, here’s what you can expect:
- You will immediately lose access to your Ticketmaster account and profile. Attempting to log in will return an error that the account does not exist.
- Any saved payment methods, order history, profile details, and remaining ticket balances are permanently erased.
- You will not be able to access any pending or past ticket orders in the account.
- Ticketmaster will send a confirmation notice once account deletion is fully processed. This may take up to 30 days.
- Deleted accounts cannot ever be recovered or reopened.
After receiving the account deletion confirmation, Ticketmaster will have no saved details about you or your account. The only way to purchase tickets again would be opening a new account.
Alternatives to Closing Your Account
While permanent deletion is an option, there are a couple alternatives to consider if you still want minimal access to your account’s history:
Deactivating Your Account
Instead of fully deleting your account, you can temporarily deactivate it. This prevents any activity while retaining your data:
- Your payment methods, order history, and other personal information remain saved.
- You cannot access the account or make new transactions during deactivation.
- Reactivating the account restores full access whenever you want to use Ticketmaster again.
- Contact support to request temporary deactivation if interested in this option.
Removing Saved Payment Methods
If your main concern is having payment information stored in your account, removing your saved cards is simpler:
- Go to your Ticketmaster account online and remove any credit cards, PayPal, etc.
- You can still use the account for new purchases by entering payment details each time.
- Your transaction history and personal details remain available.
- You control whether payment methods are saved again in the future.
These alternatives allow you to limit account activity without permanently losing access.
Can You Recover a Deleted Ticketmaster Account?
Unfortunately, once a Ticketmaster account has been permanently deleted either at the user’s request or due to prolonged inactivity, there is no way to recover or restore the deleted account.
Here’s some more information on why deleted Ticketmaster accounts cannot be recovered:
- Account deletion is designed to be completely irreversible and permanent.
- All personal data, order history, and ticket information is erased from Ticketmaster’s systems.
- No backups or archives of deleted accounts are maintained.
- The unique username and ID of the deleted account is released to be reused.
- Their security and privacy protocols prohibit reactivating closed accounts.
Unless you have an extremely compelling reason to un-delete an account and obtain high-level internal support, there should be no expectation that a deleted Ticketmaster account can return.
Your only recourse after deletion is to create a brand new account and start fresh. And if you currently have an account you may want again someday, deactivation is a safer option over permanent deletion.
Closing Thoughts
Ticketmaster makes it possible to permanently delete your account if you no longer wish to use their ticket purchasing services. Just be sure you understand the implications involved before taking this irreversible step. Losing access to order history and ticket balances is a real downside to weigh.
In many cases, temporarily deactivating your account may be the wiser approach if you think you may want to buy tickets again down the road. And if payment security is your concern, removing stored cards while leaving the account open is a quick fix.
Be certain that closing your Ticketmaster account permanently makes sense for your situation. Once it’s gone, there’s no way to retrieve the data or reactivate access. Contacting their customer service starts the deletion process, so think carefully before taking that step!