Transferring Ticketmaster tickets from an Apple wallet to another person can seem daunting, but it’s actually a straightforward process. With just a few taps on your iPhone, you can securely send event tickets to a friend or family member. Here’s a step-by-step guide on how to transfer Ticketmaster tickets from Apple wallet to another iPhone user.
Requirements for Transferring Tickets
Before starting the transfer process, make sure you and the ticket recipient meet the following requirements:
- You must have an iPhone running iOS 11 or later
- The recipient must have an iPhone running iOS 11 or later
- Both you and the recipient must have an active Apple wallet set up on your iPhones
- The tickets you want to transfer must have been purchased through Ticketmaster and stored in your Apple wallet
- The tickets must be transferable – some event tickets cannot be transferred after purchase
As long as you both meet these requirements, you’ll be able to successfully transfer eligible tickets between iPhones using the Apple wallet app.
Step 1: Open Apple Wallet App
On your iPhone, open up the Apple Wallet app. This is the app where your Ticketmaster tickets are stored. When you open it, you should see a stack of virtual cards representing your stored tickets, credit cards, boarding passes and more.
Step 2: Tap the Ticket You Want to Transfer
Scroll through your stack of cards in Apple Wallet until you find the Ticketmaster ticket you want to transfer. Tap on the ticket to bring up more details.
Step 3: Tap the Transfer Button
On the ticket details screen, you’ll see a “Transfer” button near the bottom. Tap this button to begin the transfer process.
Step 4: Choose Transfer Method
You’ll be presented with two options for transferring your Ticketmaster ticket:
- AirDrop – Use AirDrop to beam the ticket directly to a nearby iPhone user. They must have AirDrop turned on and be in close proximity to you.
- Message – Choose Message to send the ticket via iMessage. You’ll be prompted to enter the recipient’s phone number or Apple ID email address.
Select whichever transfer method is convenient based on your situation.
Step 5: Confirm Transfer Details
Before actually sending the ticket, Apple Wallet will show you details of the transfer including the recipient’s name, the event name, date, and location. Carefully review the details to make sure everything looks correct. If so, tap “Transfer” to confirm and send the ticket.
Step 6: Optional – Add a Message
When sending the ticket via iMessage, you’ll have the option to include a short text message. This allows you to add any important details like “Here’s your ticket for tonight’s concert!” that will be sent along with the transfer.
Step 7: Recipient Accepts Transfer
On the recipient’s iPhone, they’ll receive a notification that you’ve sent them tickets. They simply have to accept the transfer to add the tickets to their own Apple Wallet.
Once accepted, the tickets are securely transferred from your wallet to the recipient’s wallet. You’ll both receive transfer confirmation notifications.
Important Transfer Notes
Here are some important notes to keep in mind when transferring Ticketmaster tickets:
- Transferred tickets can only be used by the recipient. They are removed from your Apple wallet.
- There are no limits on how many times eligible tickets can be transferred.
- Tickets can only be transferred between Apple devices running iOS 11 or later.
- Make sure the recipient has enough storage space on their iPhone to receive the tickets.
- If a transfer fails or expires before the recipient accepts, the tickets remain in your wallet.
Troubleshooting Ticket Transfers
In most cases, transferring Ticketmaster tickets through Apple wallet is quick and seamless. But occasionally you may run into issues. Here’s how to troubleshoot some common problems:
Can’t Find “Transfer” Button
If the Transfer button is missing when you view a ticket, it likely means the ticket is non-transferrable. Certain event tickets cannot be transferred due to restrictions set by the venue or event organizer. Contact Ticketmaster to confirm the transfer policy for that specific event.
Recipient Not Receiving Tickets
First, confirm the recipient is using an iPhone running iOS 11 or later and has an active Apple wallet set up. If so, check for connectivity issues – AirDrop transfers require Bluetooth and WiFi. For iMessage transfers, both devices need cellular data or WiFi access. Move closer together or connect to the same WiFi network if possible.
Transfer Expired Error
There is a short validity window for ticket transfers. If the recipient hasn’t accepted the transfer quickly enough, it may expire. Try sending the tickets again. The transfer window may vary by event.
Tickets Already Transferred Error
If you receive an error saying the tickets have already been transferred, it means they were likely successfully sent to the recipient on a previous attempt. Confirm with the recipient that the tickets were received in their Apple wallet.
Get Help from Ticketmaster
If you continue having trouble transferring tickets from your Apple wallet, you can always reach out to Ticketmaster directly. Contact their customer support by phone or chat for assistance from a representative. They can help troubleshoot transfers or determine if there are any restrictions on those specific tickets.
Transferring Tickets on Android
Currently, the Apple wallet ticket transfer feature is only available on iOS. However, Android users can still transfer tickets by logging into their Ticketmaster account online or in the app. Here’s how it works on Android:
Log Into Ticketmaster Account
On a computer or in the Ticketmaster app, log into the Ticketmaster account that the tickets were purchased under. Access your order history and upcoming events.
Find Order with Tickets
Locate the order that contains the tickets you want to transfer. Click or tap into the order details.
Select Ticket Transfer
You should see a “Transfer Tickets” option. Select this and enter the recipient’s email address or Ticketmaster account username.
Confirm Transfer Details
Carefully review the transfer details including order number, event, seats, and recipient. When ready, complete the transfer. The tickets will be removed from your account.
Recipient Accepts Transfer
The ticket recipient will receive an email or app notification that tickets are waiting to be accepted. By accepting, the tickets are added to the recipient’s Ticketmaster account.
This manual transfer method works similarly on both desktop and mobile. So Android users have an easy way to send tickets without using Apple wallet.
Transferring Screenshot Tickets
In certain cases, you may only have a screenshot of the ticket barcode instead of the actual ticket stored in Apple wallet. While not ideal, you can still transfer a screenshot ticket between iPhones.
Here’s what to do:
Take Clear Screenshot of Ticket
Take a perfectly clear, well-lit screenshot of the full ticket barcode and QR code. Make sure the barcode numbers are sharp and legible.
Send Screenshot Via AirDrop
Use AirDrop to transfer the screenshot to the recipient’s iPhone. The photo will save to their camera roll.
Recipient Adds Screenshot to Wallet
On their iPhone, the recipient can add the screenshot to their Apple wallet by tapping the “Add to Apple Wallet” button that pops up when viewing the photo.
This allows them to present the screenshot at the venue for scanning. Keep in mind that with just a screenshot, neither party will receive transfer confirmations or notifications.
Best Practices When Transferring Tickets
Follow these tips for a smooth, successful ticket transfer between Apple wallets:
- Start the transfer process well in advance of the event, rather than waiting until the last minute.
- Double check that the tickets are eligible for transfer before sending.
- Make sure both parties have iPhones running iOS 11 or later.
- Confirm the recipient’s Apple ID or phone number before transferring.
- Send over WiFi or cellular data for fastest delivery.
- Provide any important details like seat numbers in the message.
Transfer Tickets Early
Don’t wait until right before the event doors open to transfer tickets. Give the recipient (and yourself) plenty of time to resolve any potential tech issues. Aim to complete transfers at least 24 hours before the event starts.
Know the Limits
While most tickets these days are transferrable, some event organizers still prohibit transfers. Review the specific ticket transfer policy on Ticketmaster’s website before assuming tickets can be sent.
Confirm Contacts
A mistake many people make is transferring tickets to an incorrect phone number or email address. Double and triple check that you have the exact contact info for the intended ticket recipient.
Stay Connected
For fastest delivery of tickets, make sure both devices are connected to WiFi or have a strong cellular connection when initiating the transfer. Weak connections can disrupt the transfer process.
Provide Details
When sending tickets via iMessage, take advantage of the option to include a message. Provide any useful info like seat assignments, event parking details or meeting up arrangements.
Conclusion
Transferring Ticketmaster tickets between Apple wallets is a breeze as long as you follow the proper steps. In just a few taps, iOS users can securely send event tickets to a friend or family member right from the Apple wallet app.
Carefully review the transfer requirements, choose a sending method that works for both parties, confirm details, and provide any useful information in a message. With these tips, you can avoid headaches and ensure smooth ticket transfers.
So don’t stress if you can’t attend an event you have tickets for. Using the Apple wallet transfer feature, you can easily get those tickets to someone who can take your place!
