Getting tickets to concerts, sports events, and other live entertainment through Ticketmaster is a common activity for many people. With Ticketmaster being one of the largest primary ticket outlets in the world, it provides access to tickets for a huge range of events. While Ticketmaster offers mobile apps for iOS and Android, you may prefer using your computer to buy tickets. Here is a guide on how to get Ticketmaster tickets on a computer.
Check if the event is listed on Ticketmaster
The first step is to check if the event you want tickets for is being sold through Ticketmaster. The easiest way is to go to www.ticketmaster.com and use the search bar at the top of the page. Type in keywords related to the event such as the name of the artist, team, or venue. The search results will display upcoming events matched to your search terms along with links to buy tickets. You can filter the results by category such as “sports”, “concerts”, or “theater” and refine based on location.
Additionally, you can browse events by category using the menu bar at the top of the page. For example click on “Concerts” to view all upcoming concerts listed on Ticketmaster. If you know the venue where the event is taking place, you can also search by city and venue name to pull up a calendar of shows. Take some time to browse through current and upcoming events to see if your desired show or game is available through Ticketmaster.
Create or sign into your Ticketmaster account
In order to purchase tickets through Ticketmaster’s website, you will need to have an account. Creating an account is free and provides benefits like expedited checkout in the future and access to personalized offerings. Here are the steps to either create a new account or access an existing account:
- Go to www.ticketmaster.com and click on “Sign In” in the top right corner.
- If you already have an account, enter your email and password and click “Sign In”.
- If you need to create an account, click on “New to Ticketmaster?” and then “Sign Up”.
- Provide your email address and click “Next”.
- Enter your name, password, and other account details.
- Click “Continue” to complete your account setup.
You will then be signed into your Ticketmaster account and ready to move forward with purchasing tickets.
Select date, time, and number of tickets
Once you have found the event you want tickets for and signed into your Ticketmaster account, it’s time to select details for the tickets.
- From the event page, click on “Find Tickets” for the date you want. This will bring up a listing of all ticket times for that date.
- Choose the specific time you want to attend. A seat map will populate showing available seats in different colors.
- Use the seat map to view seat locations and prices. Click on different sections or use the filters to narrow down your options.
- Select the number of tickets you need. A running total will display the cost.
- Once you’ve selected the time, seats, and ticket quantity click “Next”.
Check out and purchase tickets
After selecting your tickets, you will move on to checkout. Have your payment method ready as tickets are not held until the transaction is complete. Here are the steps to securely checkout and purchase your Ticketmaster tickets online:
- Confirm your ticket selections including quantity and price.
- Enter your shipping address if tickets need to be mailed or your info if doing will call.
- Select delivery method for your tickets.
- Instant Download: Ticket barcode is downloaded to your account to access on phone or print at home.
- Mail: Hard copy tickets are shipped to your address
- Will Call: Pick up tickets at event box office with your ID
- Choose your payment method and enter info. Options include credit card, PayPal, and sometimes gift cards or Ticketmaster credits.
- Carefully review your order for accuracy. Make any corrections needed before submitting.
- Check the box to agree to Ticketmaster’s Purchase Policy.
- Click “Place Order” to complete your ticket purchase!
After hitting submit, you will receive a confirmation email if your payment went through successfully for your Ticketmaster order. Tickets should arrive via your selected delivery method within minutes or up to 2-3 weeks if mail option selected. You can log into your Ticketmaster account to view, print, or manage your tickets anytime.
Helpful tips for buying tickets on Ticketmaster
Use these handy tips to master buying tickets through Ticketmaster online:
- Check for presales and promos – Look for presale ticket opportunities to buy before the general public and use promo codes to save on your order.
- Use a laptop or desktop – For complex ticket purchases, a computer allows easier navigation and selection than mobile.
- Sign in ahead of time – Have your account ready to log in quickly when tickets go on sale to get the best selection.
- Understand the seat map – Yellow seats are available, red are unavailable. Hover over a seat for detailed info.
- Act quickly at checkout – Have payment ready as tickets aren’t reserved until the transaction is complete.
- Only buy from official sources – Stick to Ticketmaster for guaranteed valid event tickets.
Troubleshooting the Ticket Buying Process
Despite the convenience of online ticketing, you may encounter some hiccups in the ticket buying process through Ticketmaster. Here are tips for troubleshooting common issues:
Website running slow or crashing
For major events, Ticketmaster will experience very high traffic when tickets initially go on sale. This can cause slow page loads or site crashes. If you run into this issue, keep trying and reload frequently. Persistence is usually rewarded if you stick it out and can snag tickets after the rush dies down.
Tickets already sold out
Popular events will sell out in seconds. If you see the dreaded “tickets unavailable” message, don’t lose hope! Try expanding your search for other dates or ticket package options you would consider. Additional ticket releases happen over time leading up to the event.
Unexpected high fees at checkout
Service fees, facility charges and delivery costs can rack up at checkout. Look for fee information listed on the event page so final cost is not a surprise. Also consider will call pickup to avoid delivery fees.
Problems creating or logging into your account
Make sure you are going to the correct Ticketmaster site for your country. Double check your password is entered correctly. If you get stuck creating an account, reach out to customer service for assistance.
Issues receiving or accessing your tickets
If purchased tickets are not showing up in your account or email, start by checking spam folders. For transfer issues or questions using your ticket barcode, contact Ticketmaster customer service for troubleshooting.
Contact Ticketmaster Customer Service For Help
If you encounter any other issues with the ticket buying process on Ticketmaster’s website, customer support is available to help. Contact them via:
- Online support form: Fill out the form with your order details and question.
- Live chat: Chat with a customer service rep real-time on the website.
- Phone: Call their toll-free customer service number.
- Social media: Send a direct message on Twitter or Facebook.
Alternative Ways to Buy Ticketmaster Tickets
Besides directly through their website, there are other ways you can purchase tickets for events listed on Ticketmaster:
Ticketmaster Mobile App
You can download and use the Ticketmaster app for iOS or Android to view events and buy tickets right from your phone. The process is very similar to online.
Ticketmaster Retail Locations
In some large cities, you can buy tickets in person at Ticketmaster retail stores. Locate nearby stores on Ticketmaster’s website.
Fan-to-Fan Resale Marketplaces
Ticketmaster has official fan resale marketplaces where people can resell event tickets they purchased. This can be an option for sold out events.
Ticketing Partner Websites
Some teams, venues, and promoters sell their Ticketmaster tickets directly through their own websites.
Buy Ticketmaster Tickets on a Computer for Any Event
Whether you are looking to attend a big concert, sporting event, Broadway show, or other live entertainment, Ticketmaster provides a huge inventory of event tickets for purchase online. Follow this guide to easily find and buy Ticketmaster tickets for any event right from the comfort of your computer. Their website makes it convenient to select your seats, checkout, and have tickets delivered digitally or physically mailed. So next time you want to get tickets to a hot event, check Ticketmaster to see if the event is listed and use these tips to score seats!
