How do I verify my ticketmaster account?

Verifying your Ticketmaster account is an important step to ensure you can securely purchase tickets and access your account. Here is a step-by-step guide on how to verify your Ticketmaster account.

Why verify your Ticketmaster account?

Verifying your Ticketmaster account provides several benefits:

• Increases account security – Verification adds an extra layer of protection against unauthorized access.
• Access to tickets – Some exclusive ticket presales and promotions require a verified account.
• Avoid order cancellations – Ticketmaster may cancel orders from unverified accounts to prevent fraud.
• Revive forgotten passwords – The verification process allows you to confirm your identity if you forget your password.

When to verify your account

You should verify your Ticketmaster account as soon as you create it. This ensures you can access all account features and ticket opportunities right away. It’s especially important to verify before ticket presales and hot events go on sale.

Requirements for verification

To verify your Ticketmaster account, you’ll need:

• Your account username and password
• A mobile phone number you can access
• The last 4 digits of the credit card used on your Ticketmaster account
• A scan or photo of your government-issued ID

How to verify your Ticketmaster account step-by-step

Follow these steps to verify your Ticketmaster account:

1. Log into your Ticketmaster account
2. Click on your name in the top right corner
3. Select “Account Settings”
4. Click “Verify Account”
5. Enter your mobile number and click “Send Code”
6. Retrieve the verification code texted to your mobile device
7. Input the code and click “Verify”
8. Enter the last 4 digits of your Ticketmaster credit card
9. Upload a photo or scan of your government-issued ID
10. Check the box to agree to the Terms of Use
11. Click “Save” to complete verification

Step 1: Log into your Ticketmaster account

Visit ticketmaster.com and click “Sign In” at the top right. Enter your Ticketmaster username and password and click “Sign In” to access your account.

Step 2: Access account settings

Once logged in, click on your name displayed at the top right corner of the page. In the dropdown menu, select “Account Settings”.

Step 3: Click “Verify Account”

On the Account Settings page under “Account Security”, click the blue “Verify Account” button.

Step 4: Enter your mobile number

You will be prompted to enter the mobile number associated with your Ticketmaster account. Type in your number and click “Send Code”.

Step 5: Get verification code

Ticketmaster will send a 6-digit verification code via text to the mobile number you provided. Open the text on your mobile device.

Step 6: Input verification code

Go back to the Ticketmaster verification page. Type the 6-digit code into the verification code field. Click “Verify” once you have entered the code.

Step 7: Enter last 4 credit card digits

You will then need to enter the last 4 digits of the credit card associated with your Ticketmaster account. This helps verify your identity.

Step 8: Upload ID scan

Upload a scan or photo of your valid government-issued ID, such as your driver’s license or passport photo page. Make sure the ID scan is clear and legible.

Step 9: Agree to Terms of Use

Check the box confirming you agree to Ticketmaster’s Terms of Use. This is required to proceed.

Step 10: Complete verification

Click “Save” to complete the verification process. You will see a confirmation message that your Ticketmaster account has been successfully verified.

How long does verification take?

The Ticketmaster verification process typically takes 5-10 minutes from start to finish. The longest steps are waiting for the verification code text and uploading your ID scan. As long as you have your mobile device available, it is a quick process.

Troubleshooting tips

Here are some troubleshooting tips if you run into any issues verifying your Ticketmaster account:

• Make sure you enter the mobile number associated with your Ticketmaster account – this is where the verification code will be sent.
• Check your mobile device’s signal strength if you have not received the verification text.
• If prompted, click the link in the verification text to open the code.
• If you enter the code incorrectly, you can request Ticketmaster to re-send a new one.
• For upload issues, try a different web browser or mobile device.
• Scan or take a photo of your ID in a brightly lit area for best quality.
• If you need assistance, use Ticketmaster’s online chat support feature.

Why verification might fail

There are a few common reasons the Ticketmaster verification process may fail or get stuck:

• Incorrect mobile number – Double check you entered the right associated number.
• Expired ID scan – Make sure your government ID is still valid.
• Poor ID scan quality – Retake the photo/scan in better lighting if unclear.
• Wrong credit card digits – Enter the last 4 digits of the card on your account.
• Not clicking verification links – Open text links when prompted.

As long as you carefully follow each step, you should be able to successfully verify your Ticketmaster account. Reach out to their support team if you continue having trouble.

After verifying your Ticketmaster account

Once your Ticketmaster account is verified, you will see a “Verified Account” tag on your profile. You can now access all features including:

• Purchasing tickets – No order cancellations or verification needed.
• Exclusive presales – Access presale codes and promotions.
• Saved payment methods – Quicker checkout with saved cards.
• Account recovery – Recover forgotten passwords easily.

Remember to keep your account details and verification info current. Update your mobile number, ID, and card if they change. Enjoy smooth ticket purchasing and peace of mind with a verified Ticketmaster account!