Transferring tickets to SeatGeek is a straightforward process that allows you to easily send tickets you’ve purchased to friends, family, clients, or anyone else. Whether you can no longer attend an event or want to gift tickets to others, transferring through SeatGeek provides a convenient way to get your tickets to whoever needs them. Here’s a quick rundown of how to transfer tickets on SeatGeek:
Locate Your Tickets
First, you’ll want to log into your SeatGeek account either on the website or mobile app. From your account dashboard, locate the order that contains the tickets you want to transfer. Click on the order to expand the details. Verify that the status says “Ready for Transfer” – this means the tickets are available to be sent to someone else.
Initiate the Transfer
Once you’ve opened the order details, click the “Transfer Tickets” button. This will begin the transfer process. You’ll be prompted to enter the recipient’s email address as well as an optional message to accompany the ticket transfer. Carefully enter the recipient’s email – this is where the tickets will be sent. Once you’ve added the email and message, click the “Transfer Tickets” button to complete initiating the transfer.
Recipient Accepts Transfer
The ticket transfer recipient will receive an email with a link to accept the tickets you’ve sent. They simply need to click the link, which will take them to SeatGeek to claim the tickets. They may need to create an account if they don’t already have one. The transfer is completed once the recipient accepts and claims the tickets.
Transfer Completes
Once the recipient has claimed the transferred tickets, they will appear in their SeatGeek account. Your tickets will show as transferred in your account. You’ll receive a confirmation email when the transfer is successfully completed. And that’s it – you’ve securely transferred your tickets to someone else through SeatGeek!
Benefits of Transferring Tickets on SeatGeek
Transferring tickets through SeatGeek provides several benefits over mailing paper tickets or using other transfer methods:
It’s Free
SeatGeek does not charge any fees to transfer tickets to another user. Some ticket sites charge per ticket fees, but SeatGeek transfers are completely free.
Secure and Simple Process
The ticket transfer process through SeatGeek is straightforward, easy to follow, and secure. Ticketing bots can’t interfere and seats cannot be stolen.
Good for Recipient
For the person receiving the transferred tickets, there’s the convenience of having the tickets instantly appear in their SeatGeek account versus having to meet up to exchange paper tickets.
Good for Sender
As the ticket sender, you can quickly and easily pass along tickets to someone else with just a couple clicks. No mailing tickets or arraging handoffs required.
Supports Last-Minute Transfers
Sometimes plans change at the last minute. SeatGeek’s transfer process allows you to send tickets right up until showtime, enabling last-minute ticket transfers.
Types of Tickets that Can Be Transferred on SeatGeek
SeatGeek allows you to transfer many types of tickets, but there are some restrictions:
Eligible Tickets
– Sports – NFL, NBA, NHL, MLB, MLS
– Concerts – Individual shows or music festivals
– Theater – Broadways shows, plays
– Comedy Shows
– Festivals – Film festivals, cultural festivals, food festivals
Ineligible Tickets
– Airline tickets, train tickets, bus tickets
– Theme park tickets
– Lottery tickets
– Movie tickets
– Free tickets or vouchers that have not been activated
So most event tickets can be transferred through SeatGeek, but travel and transport tickets cannot. Make sure to verify the transfer eligibility before attempting to send the tickets.
Step-by-Step Guide to Transfer Tickets on SeatGeek
Here is a detailed step-by-step walkthrough of how to transfer tickets using SeatGeek:
Step 1: Log into your SeatGeek Account
Pull up SeatGeek on your mobile app or navigate to seatgeek.com on your web browser. Click the profile icon to access your account login. Enter your username and password and click Log In.
Step 2: Locate the Ticket Order
From your account dashboard, scroll down to view your previous orders. Look for the order that contains the tickets you want to transfer. Click on the order to expand the details.
Step 3: Verify Transfer Eligibility
In the order details, find the ticket transfer section. It should say “Ready for Transfer” under the ticket listing. This confirms the tickets are eligible to be transferred.
Step 4: Click Transfer Tickets
Click the “Transfer Tickets” button in the ticket transfer section. This will launch the ticket transfer workflow.
Step 5: Enter Recipient Email
You’ll be prompted to enter the email address of the person you want to transfer the tickets to. Carefully type in their email.
Step 6: Add Transfer Message (Optional)
You can enter a short message to accompany the ticket transfer if you’d like. This is optional.
Step 7: Click Transfer Tickets
Verify the recipient email is correct. Then click the “Transfer Tickets” button to complete initiating the transfer.
Step 8: Recipient Accepts Transfer
The recipient will receive an email from SeatGeek containing a link to accept the tickets. They simply need to click the link to have the tickets deposited into their SeatGeek account.
Step 9: Transfer Completes
Once the recipient has accepted the tickets, the transfer is complete. Both you and the recipient will receive confirmation emails from SeatGeek.
And that’s all there is to it! Following those steps will allow you to seamlessly transfer tickets to anyone through your SeatGeek account.
Troubleshooting Common SeatGeek Ticket Transfer Problems
Ticket transfers on SeatGeek typically go smoothly, but occasionally some issues can come up. Here are solutions for some common problems:
| Problem | Solution |
|---|---|
| Transfer link expired | Resend the transfer email from your SeatGeek account. The new link will be valid for acceptance. |
| Recipient can’t accept tickets | Make sure the recipient is using the same email you sent the transfer to. They may need to create a SeatGeek account first. |
| Transfer button not showing up | Double check the tickets are marked “Ready for Transfer” in the order details. If not, contact SeatGeek Support. |
| Tickets already transferred | Transfers can only be completed once. You cannot transfer the same tickets again after the initial transfer. |
| Error sending transfer email | Verify the recipient email is correct. Their inbox may be full too. Contact SeatGeek if issue persists. |
Contact SeatGeek Support
If you encounter any other issues transferring tickets on SeatGeek, your best bet is to reach out to their customer support team:
– By email: [email protected]
– By phone: 1-866-788-2482
– Through live chat on SeatGeek website
Their support team can help troubleshoot any problems getting your tickets transferred.
Transferring Tickets to a New Email Address
If you need to transfer tickets to a different recipient after already initiating a transfer, the process is easy. Here is what to do:
Cancel the Current Transfer
If you’ve already sent a transfer, you first need to cancel it. This can be done from the order details page – find the cancel transfer button and click it. Confirm the cancellation.
Verify Tickets are Available for Transfer Again
The tickets should now be marked as “Ready for Transfer” again. This means they can be sent to someone else.
Initiate New Transfer
Follow the normal SeatGeek transfer process, but this time enter the new desired recipient email address. Send them the ticket transfer email.
As long as the first transfer was not completed yet, you can easily cancel it and transfer the tickets to someone new. Act fast though, as the original transfer link expires quickly.
Requirements for Transferring Tickets on SeatGeek
SeatGeek aims to make ticket transfers easy, but there are a few requirements users need to know:
SeatGeek Account
You must have a SeatGeek account to transfer tickets. Both the sender and recipient need accounts. The recipient can create one when claiming transferred tickets.
Eligible Tickets
As mentioned earlier, some ticket types cannot be transferred. Verify the event tickets are eligible before transferring.
Unclaimed Tickets
Only tickets that have not been claimed yet are eligible for transfers. Transfers can only be done once per ticket.
Deadline for Claiming
There is a time limit on how long the recipient has to accept the transferred tickets. This is usually 24-48 hours but can vary.
Desktop Site for Sender
The ticket sender must initiate transfers via SeatGeek’s desktop website. The mobile app does not support starting a ticket transfer.
As long as those requirements are met, transferring tickets through SeatGeek is a smooth experience for both ticket buyer and recipient.
The Ticket Transfer Process on Other Ticket Sites
SeatGeek is far from the only ticket marketplace that allows transfers. Here is how some other major ticket sites handle ticket transfers:
StubHub
– Also offers free ticket transfers
– Send tickets via email or StubHub account
– Recipient has 8 days to accept
– Must use desktop site to send transfers
VividSeats
– $5-$10 fee per ticket transferred
– Send via email link or VividSeats account
– Short 2 hour acceptance window
– Can reuse transfer if email expired
Ticketmaster
– Transfers done via Ticketmaster accounts
– Fees waived for season ticket holders
– Typical $5-$15 per ticket fee
– Recipient has 24 hours to accept
Gametime
– Instant transfers to other Gametime users
– Longer approval time for non-users
– All transfers free
– Can transfer via mobile app
So SeatGeek is on par with competitors when it comes to convenience and simplicity of transferring tickets. The free transfers and longer acceptance window are nice perks.
Tips for Avoiding Scams When Transferring Tickets
While ticket transfers are designed to be safe and secure, there are still scammers out there looking to take advantage. Use these tips to avoid problems:
Only Use Reputable Sites
Stick to trusted companies like SeatGeek. Avoid lesser known sites or sellers. Make sure the site has strong security measures.
Don’t Share Sensitive Info
Never provide your credit card, Social Security Number, or other personal info during a transfer. Scammers may try to phish this data.
Review Recipient Profiles
Scrutinize the profiles of people you’re sending high-value transfers to if possible. Look for verified accounts with good purchase history.
Watch for Red Flags
Don’t trust deals that seem too good to be true. Be wary of last-minute buyers trying to rush you. Use your best judgment.
Trust Your Instincts
If something seems suspicious or sketchy, it probably is. Cancel any transfers you’re uncomfortable with.
Ensuring Smooth Ticket Transfers on SeatGeek
While SeatGeek already makes transfers secure, here are some extra tips for making sure the process goes smoothly:
Check Order Early
Log into your account as soon as possible after purchasing tickets. Make sure the order is there and eligible for transfer. Resolve any issues immediately.
Provide Accurate Email
When inputting the recipient’s email, double and triple check that it’s 100% accurate. Misspelling the email can derail the transfer.
Give Heads Up to Recipient
Let the person know you’re sending them tickets so they expect the transfer email and watch for it.
Send Early
Initiate the transfer as early as possible. This gives more time for troubleshooting and for the recipient to accept the tickets.
Follow Up on Status
Check back to make sure the transfer went through. If anything stalled out, get it fixed ASAP.
Using SeatGeek Ticket Transfers for Business
In addition to transferring tickets to friends and family, SeatGeek’s system can be great for businesses sending tickets to clients, employees, partners, or promoters.
Contests/Giveaways
Businesses running ticket giveaways or contests can instantly send won tickets to many recipients.
Gifting
Easily gift tickets to your best customers, vendors, or as employee rewards.
Resellers
Ticket brokers can transfer sold tickets to buyers in a secure, trackable manner.
Promotions
Brands can provide tickets to social media influencers, brand ambassadors, or for press events.
Corporate Events
Distribute batches of tickets for corporate retreats, conferences, or team building events.
So whether you just can’t attend an event anymore or need to send tickets professionally, SeatGeek has your back.
Questions and Answers
Here are answers to some common questions about transferring tickets on SeatGeek:
How long does it take to transfer tickets on SeatGeek?
It only takes about 2-3 minutes to initiate the transfer from your SeatGeek account. The recipient then has 24-48 hours to accept the tickets to complete the transfer.
Can you transfer tickets after the event starts?
Yes, you can transfer tickets on SeatGeek up until the event begins, enabling last minute transfers when necessary.
Is there a fee to transfer SeatGeek tickets?
SeatGeek does not charge any fee for transferring tickets between users. The process is totally free.
Can mobile tickets be transferred?
If you purchased mobile tickets, those can still be transferred to another user via SeatGeek without issue.
How many times can tickets be transferred?
SeatGeek tickets can only be transferred once. After the initial transfer, the new recipient retains permanent ownership.
What if transfers don’t work?
If you have trouble transferring tickets on SeatGeek, reach out to their customer service team for assistance by phone, email, or live chat.
Conclusion
Transferring event tickets you can no longer use is a breeze with SeatGeek. Their secure transfer process allows you to digitally send tickets to anyone in just minutes. Recipients can quickly claim the tickets for their own use. Transfers are completely free and easy to initiate on the SeatGeek website. Whether transferring tickets last-minute or planning ahead, SeatGeek helps get your tickets into the right hands. Just follow the simple steps outlined above to complete ticket transfers seamlessly. Reach out to SeatGeek customer service if any issues emerge during the process. With ticket transfers, you can easily relinquish tickets you can’t use anymore and ensure someone else can enjoy the event.
