Transferring a digital ticket to someone else can seem daunting, but it’s actually a straightforward process. With digital tickets becoming more and more common, it’s important to understand how to properly transfer them to friends, family, or even people you resell them to.
Can I transfer a digital ticket?
The short answer is yes, you can transfer a digital ticket to someone else. Digital tickets from major ticket sellers like Ticketmaster and AXS allow transferability and have procedures in place to securely change the name on the ticket.
It’s important to closely follow the ticket seller’s policies and instructions to make sure the transfer goes smoothly. As long as you complete the process properly, the new ticket holder will be able to use the digital ticket just like you could previously.
Why transfer a digital ticket?
There are a few common reasons people need to transfer digital tickets:
- You can no longer attend the event, so you want to transfer the ticket to a friend or family member.
- You purchased multiple tickets and want to distribute them to the rest of your party.
- You need to resell an extra ticket you have.
Transferring tickets enables you to conveniently distribute tickets you’ve purchased without having to physically meet up to exchange paper tickets. It also gives you the flexibility to resell extra tickets if you can no longer use them.
Can I resell a transferred digital ticket?
Whether you can resell a transferred digital ticket depends on the policies of the original ticket seller. Many ticket sellers like Ticketmaster explicitly prohibit reselling tickets that you’ve transferred to someone else. They only allow the original ticket purchaser to officially resell the tickets.
If you do resell a transferred ticket, it’s important to fully inform the buyer of the original ticket seller’s policies. Make sure they understand the risks of attempting to use a potentially invalid ticket. ethics of reselling transferred tickets that violate the original seller’s policies.
How do I transfer tickets on Ticketmaster?
Here are the steps to transfer a digital ticket on Ticketmaster:
- Open the Ticketmaster app or log into your Ticketmaster account online.
- Go to the event you want to transfer tickets for and select the “Transfer Tickets” option.
- Choose the tickets you want to transfer and enter the recipient’s name and email address.
- The recipient will get an email prompt to accept the ticket transfer.
- Once they accept, the tickets will be transferred to the new Ticketmaster account holder.
It’s that straightforward! As long as you have the full name and email address of the recipient, you can transfer Ticketmaster digital tickets to them in just a few clicks.
How do I transfer tickets on AXS?
AXS has its own simple process for transferring digital tickets to a new holder:
- Open the AXS app and go to “My Tickets.”
- Select the ticket(s) you want to transfer.
- Enter the recipient’s email address and name.
- The recipient will get an email to accept the ticket transfer.
- After they accept and verify their identity, the tickets will be transferred to their AXS account.
As with Ticketmaster, you just need the recipient’s name and email to initiate the transfer. It’s a seamless digital hand-off!
Tips for transferring digital tickets
Follow these tips to make sure your digital ticket transfers go smoothly:
- Start the transfer process well in advance, rather than waiting until the last minute before an event.
- Double check that the recipient’s name and email address are entered correctly.
- Follow up with the recipient to confirm they received and accepted the transfer.
- Review the original seller’s policies before considering reselling a transferred ticket.
- Transfer tickets individually if you’re giving them to multiple people.
- Only transfer tickets via the official process – don’t just forward confirmation emails.
Troubleshooting problems with transfers
Hopefully your ticket transfers go through without a hitch. But sometimes issues pop up. Here are some things to do if you encounter problems:
- Recipient never received the transfer: Double check the email address and resend the transfer. Have them check spam folders.
- Transfer is taking a long time: It can take up to several hours for transfers to process. Allow time before troubleshooting.
- Transfer failed or was rejected: The recipient may have entered info incorrectly when accepting. Try initiating the transfer again.
- Tickets already transferred: The tickets can only be transferred once. The recipient will have to initiate another transfer.
If issues persist, you’ll need to get in touch with the ticket seller’s customer service for further assistance with troubleshooting and potentially reclaiming the transferred tickets.
The bottom line
With digital tickets being widely used, it’s a good idea for everyone to understand how transfers work. The major ticket sellers make it easy to securely transfer tickets between accounts online or via mobile apps. Pay close attention to ticket policies and only transfer tickets using the official process to avoid problems. With the proper precautions, digitally transferring tickets provides flexibility and convenience for distributing tickets to friends and family.