With more and more events going mobile-only for ticketing, you may be wondering how you can save and access your Ticketmaster tickets if you don’t have a smartphone. The good news is that Ticketmaster makes it easy to save your tickets as PDF files that you can print out or save on your computer.
Why Save Your Ticketmaster Tickets as PDFs?
There are a few key reasons you may want to save your Ticketmaster tickets as PDFs:
- You don’t have a smartphone or don’t want to rely on a smartphone to access your tickets.
- You want a hard copy back-up of your tickets.
- You want to easily share your Ticketmaster tickets with friends.
- You need to exchange or sell tickets and want to transfer the PDF ticket.
- You need to provide tickets to claim a refund if an event is canceled.
Having a PDF ticket ensures you’ll have accessible proof of purchase and a scannable ticket, even without a smartphone handy.
Requirements for Saving Ticketmaster Tickets as PDFs
There are just a few requirements for saving your Ticketmaster tickets as PDF files:
- You must have an account with Ticketmaster.
- Your ticket purchase must be eligible for “TicketFast Mobile Delivery” which allows for digital ticketing.
- You’ll need access to a computer and printer to view, save and print your ticket PDFs.
As long as your event and ticket order meets these requirements, you should have no problem saving and accessing your tickets as PDFs.
How to Save Ticketmaster Tickets as PDF Files
Here is the step-by-step process for saving your Ticketmaster tickets as PDF files:
- Log into your Ticketmaster account online.
- Click “My Account” and select “My Tickets” from the drop down menu.
- Find the event you want to save and click “View Tickets”.
- On the Order Details page, click “Download Tickets”.
- A pop-up will appear prompting you to open or save the PDF file. Select “Save File”.
- Choose the location on your computer where you want to save the PDF and click “Save”.
You can repeat this process for all eligible ticket orders in your Ticketmaster account. The PDF ticket will be optimized for printing so you have a hard copy back-up as well.
Example Ticketmaster PDF Ticket
Here is an example of what a Ticketmaster ticket looks like when saved as a PDF:
| Section | Row | Seat Numbers |
|---|---|---|
| Lower Level | 18 | 105, 106 |
Event Name: New York Knicks vs. Los Angeles Lakers
Venue: Madison Square Garden
Event Date: March 19, 2023 7:30pm
Issued to: John Smith
Order number: 17482093
This contains all key ticket details including section, row and seat numbers. The PDF will have a barcode that can be scanned for entry. You’ll want to print and save this PDF in case you need to access the ticket and don’t have your phone.
Other Digital Ticket Options
Saving as PDF is the best way to have a digital back-up of your Ticketmaster tickets, but there are a few other digital ticket options as well:
Ticketmaster Mobile App
You can access any eligible tickets directly from the Ticketmaster mobile app as well. This allows you to easily transfer and share tickets digitally with friends.
Mobile Entry
Some venues allow entry via mobile entry where you show your digital ticket right from your smartphone. This means you don’t need to print any tickets.
Ticket Transfer
Via Ticketmaster you can also officially transfer or sell your tickets digitally to friends or other ticket buyers.
Troubleshooting Saving Ticketmaster PDF Tickets
Hopefully you can follow the simple steps outlined above to successfully save your Ticketmaster tickets as PDFs. But here are some troubleshooting tips for common issues:
Can’t Find the “Download” Button
If you don’t see the option to Download your tickets, it likely means your ticket type is not eligible for digital PDF transfer. You’ll need to follow the original delivery method such as having tickets mailed.
Error Saving the PDF
Make sure you have enough storage space on your computer or device to save the PDF file. If errors persist try saving to a different location.
PDF Won’t Open
Ensure you have a PDF reader installed on your computer. Popular free options include Adobe Acrobat Reader, Foxit Reader, or Chrome’s built-in PDF viewer.
PDF Ticket is Cut Off
Some older printers may cut off part of the margins when printing. Make sure to use a recent printer and select full page printing options.
Can’t Login to Ticketmaster
If you have trouble accessing your Ticketmaster account, use the password reset option or contact Ticketmaster customer service for assistance.
FAQs About Saving Ticketmaster Tickets as PDFs
Is there a limit to how many times I can download my tickets?
There is no limit, so you can download and save your PDF tickets as many times as needed.
Can I save tickets purchased through third parties?
Unfortunately no – the tickets must be purchased directly via Ticketmaster.
Do I have to save every ticket for an order?
You can select and save only the specific tickets you need, you don’t have to save every ticket in an order.
What if my printer is not working?
As long as you save the PDF file you will have electronic access to your tickets even without a printer.
Do these PDF tickets expire?
The PDF ticket files do not expire. You can access them indefinitely as long as you have them saved or printed out.
Conclusion
Saving your Ticketmaster tickets as PDF files is a quick and easy way to ensure you always have access to your event tickets, even without a smartphone. By following the steps above, you can view, print or share the official digital ticket files. Just make sure your ticket purchase is eligible for TicketFast Mobile Delivery first. With the PDF tickets safely saved, you have peace of mind that your event access is secure.
