How do I find my ticketmaster account information?

If you’ve purchased tickets, made reservations, or saved events on Ticketmaster, you likely have a Ticketmaster account with associated account information. Accessing this account information allows you to view order history, upcoming events, save payment methods, update account details, and more. Here’s how to find your Ticketmaster account information.

Checking your account dashboard

The easiest way to view your Ticketmaster account details is by logging into your account dashboard. This centralized hub shows your basic account info, order history, upcoming events, saved payment methods, and other account settings.

To access your account dashboard:

1. Go to www.ticketmaster.com and click “Sign In” in the top right corner.
2. Enter your email address and password associated with your Ticketmaster account and click Sign In.
3. This will open your account dashboard. Under “Account Details”, you’ll see your basic info including name, email, phone number, and billing address.

From your account dashboard, you can view and update account details, plus access your full order history, upcoming events, saved payment methods, notifications, and more.

Finding account info on the mobile app

If you use the Ticketmaster mobile app, your account details are also accessible there:

1. Open the Ticketmaster app on your iOS or Android device.
2. Tap the profile icon in the top left corner.
3. Enter your Ticketmaster username and password to log in if prompted.
4. Once logged in, tap “Account Details” to view info like your name, email, phone number and address.

The mobile app also lets you view your full order history, upcoming events, payment methods and account settings just like on the website.

Finding your account number

In addition to your basic account info, each Ticketmaster account has a 9-digit account number. This number can be useful when contacting Ticketmaster support or referencing your account.

To find your Ticketmaster account number:

1. Log into your Ticketmaster account online or in the mobile app.
2. Go to your account dashboard and click “Account Details”.
3. Scroll down and look for your 9-digit account number listed near the bottom.

Take note of this number so you have it handy when needed. Your account number stays the same and can be referenced at any time.

Tracking down account info via email

If you don’t remember your Ticketmaster login credentials, you may be able to look up account details by checking your email inbox:

1. Search your email for messages from Ticketmaster like receipts or event reminders.
2. Account info like your name, email address, and sometimes billing address will be listed on these emails.
3. Your 9-digit account number may also be listed near the top of the email.

Look for the most recent email from Ticketmaster to get your current account details.

While you can uncover some account info via your email, you’ll need to recover or reset your password if you want to access your full account dashboard and settings.

Resetting your password

If you can’t remember your Ticketmaster password, use the “Forgot Password” option to reset it:

1. Go to www.ticketmaster.com and click “Sign In”.
2. Click “Forgot Password”.
3. Enter the email address associated with your account.
4. Click “Reset Password”.
5. Check your email inbox for a password reset link from Ticketmaster and create a new password.
6. Sign in with your email and new password to access your account.

Resetting your password gives you full access to your Ticketmaster account details and management options again.

Contacting Ticketmaster Support

If you cannot reset your password or find account details through your account dashboard, app or emails, you may need to contact Ticketmaster directly:

1. Call Ticketmaster Customer Service at 1-800-653-8000.
2. Select the appropriate menu options to reach an agent who can assist with account access.
3. Be prepared to verify your identity by providing personal info, recent order numbers, or billing details.
4. The agent can look up your account details and may be able to reset your password after verifying your identity.

Keep in mind phone support will likely require you to verify personal account info or recent order details before providing assistance.

Creating a new Ticketmaster account

If you’ve completely lost access to your Ticketmaster account and cannot recover the details, you may need to create a brand new account.

To create a new Ticketmaster account:

1. Go to www.ticketmaster.com and click “Sign Up” in the top right.
2. Enter your name, email address, password and billing info.
3. Agree to the Terms of Use and click “Continue”.
4. Verify your account via the confirmation email sent to your inbox.

With a new account, you’ll start fresh with a new account dashboard, order history, and account number.

Updating account information

Once logged into your Ticketmaster account, you can update details like your name, email, password, phone number and address at any time:

1. From your account dashboard, click on “Account Details”.
2. Click “Edit” next to the section you want to update.
3. Enter your new info and save your changes.

Be sure to keep your account details up-to-date so you can access your account, receive order updates, and have correct billing/shipping info.

Key Takeaways

• Your Ticketmaster account dashboard provides your complete account info and settings when logged in.
• The mobile app also lets you access account details from your phone or tablet.
• Look for your 9-digit account number listed in your account dashboard.
• Check Ticketmaster emails for partial account details if needed.
• Use “Forgot Password” to reset your password and restore account access.
• Contact Ticketmaster Customer Service if you cannot reset your password.
• Create a new Ticketmaster account if you’ve lost access completely.
• Update your account info anytime by accessing Account Details.