Finding your event listing on Ticketmaster is easy once you know where to look. As the largest ticket marketplace in the United States, Ticketmaster lists millions of events across concerts, sports, theater, and more. With a few simple steps, you can search for and find your specific event listing.
Search by Event Name
The quickest way to find your event listing is to search directly by the event name. On the Ticketmaster homepage, you’ll see a search bar at the top. Simply type in the exact name of your event and hit enter. This will pull up all listings that match your search terms.
For example, searching “Taylor Swift 1989 World Tour” would show all the listings for her 1989 tour dates. If your event has a unique name, searching by the name should pull it up directly.
Tips for Searching by Event Name
- Use quotation marks around the full event name to search for it as an exact phrase, which narrows results.
- Check spelling and word order carefully, as small differences will change search results.
- Try alternate versions, like abbreviations or substitutions, if you don’t find it initially.
Search by Artist, Team, Venue, or City
If searching the exact event name does not pull up your listing, you can widen your search criteria. Consider searching by:
- The name of the main performer, artist, or team.
- The venue where the event takes place.
- The city where the event will be held.
For example, searching “Madison Square Garden” will show all events happening at that arena in New York. Narrow it down further by adding in the date or keyword like “basketball.”
Tips for Widening Your Search Criteria
- Try alternate spellings or abbreviations for venues and performers.
- Enter the city name + state abbreviation to specify location if it’s a common city name.
- Filter or sort the results by date to isolate your event if the initial results are broad.
Use the Ticketmaster Event Finder Tool
If regular keyword searching is not working, try using Ticketmaster’s Event Finder tool:
- Go to the Ticketmaster homepage and click “Events” at the top.
- Select the “Event Finder” option.
- Enter your event details like artist, venue, date range, and location.
- Hit “Find Events” and it will return matches.
The Event Finder provides more filters to isolate your specific listing. You can enter partial venue names, choose distance from a zip code, and add keywords.
Tips for Using the Event Finder
- Try broadening the search radius if your event doesn’t appear initially.
- Remove filters like artist name or keywords if they are limiting results unnecessarily.
- Sort by date or relevance after searching to move your event to the top.
Search Directly on the Venue’s Event Page
If your event is being held at a major venue, you can go directly to that venue’s Event page on Ticketmaster to look for your listing:
- Search for your venue, such as “Madison Square Garden events.”
- Click on the venue page in the results.
- Select the “Events” tab on the venue page.
- Browse events and use filters or search to find your specific event.
This takes you directly to all events for that specific venue in one place. It’s helpful if you know the venue but are unsure of the exact event name to search.
Tips for Searching a Venue’s Events Page
- Filter by genres like “concerts” or “sports” to narrow down event types.
- Sort events by date instead of relevance to browse chronologically.
- Click “See More” to expand search results if your event isn’t visible initially.
Sign In to Access Your Events
If you have purchased tickets to an event through Ticketmaster, signing into your Ticketmaster account will give you access to your order history:
- Go to ticketmaster.com and click “Sign In” at the top.
- Enter your Ticketmaster login email and password.
- Click on “My Events” or “Order History.”
- Find your event listing under upcoming or past orders.
Even if you don’t remember the exact details, your purchased event tickets will be saved in your account. You can click through to access the full event listing.
Tips for Viewing Your Ticketmaster Account Events
- Check under “Upcoming Events” for any events in the future.
- “Past Orders” will have events you already attended.
- Make sure your order number, email, or card details match if you have trouble accessing your account.
- Contact Ticketmaster Customer Support if you cannot get into your purchase history.
Get Help from Ticketmaster Customer Service
If you are unable to find your specific event listing through any normal search methods, you can reach out to Ticketmaster directly for assistance:
- Go to the Ticketmaster Help page and browse FAQs for useful tips.
- Use the chat function to communicate with a live agent.
- Find the right phone number to speak to a support representative.
- Email Ticketmaster with your event details and question.
Customer service can look up your event in the Ticketmaster system and send you a direct link to the listing. Be ready to provide identifying details like the event name, date, venue, and city.
Tips for Contacting Ticketmaster Customer Service
- Have any order numbers, account details, or tracking numbers ready if applicable.
- Check different contact options like chat, phone, and email for the fastest response.
- Follow up via email if you need to include screenshots or specific event details.
- Save the direct event listing link they provide for future access.
Use Google to Find the Event Listing
If all else fails, try searching directly on Google using targeted keywords and phrases. For example:
- “Taylor Swift 1989 Tour New York”
- “Winter Classic 2023 TD Garden tickets”
- “Adele Las Vegas concerts”
Often the Ticketmaster event page will appear high in Google results when including the event details. Look through the first several result pages.
Tips for Finding Events via Google Search
| Keyword Tips | Result Tips |
|---|---|
| – Include city, venue, performer names | – Click “News”, “Videos” or “Maps” tabs for other options |
| – Add dates, years, or seasons | – Check multiple pages of results, not just page 1 |
| – Try quotes around specific phrases | – Refine keywords further if too many irrelevant results |
Conclusion
Finding your event on Ticketmaster requires knowing where to look and using the right search tools and terms. Start by searching directly by event name or expand into wider keywords, events pages, and your account history. If you still can’t locate it, Ticketmaster customer service or a custom Google search provides additional options. With the right combination of search techniques, keywords, and troubleshooting you will be able to track down any Ticketmaster event listing.