How do I clear my ticketmaster cache?

If you’re having issues with the Ticketmaster website or app, clearing your browser’s cache can often solve many common problems. Here’s a step-by-step guide on how to clear your Ticketmaster cache on desktop and mobile.

What is the Ticketmaster Cache?

When you visit the Ticketmaster website, your browser stores website files locally on your device in a cache. This allows pages to load faster on subsequent visits by pulling files from your cache instead of re-downloading them. However, issues can occur if your cache becomes outdated or corrupted.

Clearing your Ticketmaster cache forces your browser to delete any locally stored Ticketmaster files and re-download fresh copies. This fixes many common errors like outdated ticket info, incorrect event dates/times, broken pages, and more.

How to Clear Ticketmaster Cache on Desktop

Chrome Browser

Here’s how to clear your Ticketmaster cache in Google Chrome:

1. Open Chrome and click the 3 vertical dots in the top right corner to open the menu.
2. Hover over “More tools” and select “Clear browsing data”.
3. In the dialog box that opens, select the time range “All time”.
4. Check the box next to “Cached images and files”.
5. Click “Clear data” at the bottom.

Your Ticketmaster cache will now be cleared and your browser will re-download a fresh copy of the site on your next visit.

Firefox Browser

Here’s how to clear your Ticketmaster cache in Mozilla Firefox:

1. Click the 3 horizontal lines in the top right corner to open the menu.
2. Select “Settings” from the menu.
3. In the Settings panel, scroll down to the Privacy & Security section and click “Cookies and Site Data”.
4. In the Cookies window, click “Clear Data”.
5. In the dialog box, select “Cached Web Content” and change the time range to “Everything”.
6. Click “Clear” to confirm.

Your Firefox Ticketmaster cache will now be erased. The next time you access Ticketmaster, Firefox will re-cache the site.

Microsoft Edge Browser

Follow these instructions to clear the Ticketmaster cache in Microsoft Edge:

1. Click the 3 dot icon in the top right and go to “Settings”.
2. Click “Clear browsing data” on the left side.
3. Make sure “Cached images and files” is checked.
4. Change the time range to “All time”.
5. Click “Clear now”.

Edge will now purge any locally stored Ticketmaster files and reload fresh data on your next visit.

Safari Browser

Use these steps to clear your Ticketmaster cache in Apple Safari:

1. Click Safari in the top menu bar and select “Preferences”.
2. Go to the Privacy tab and click “Manage Website Data”.
3. In the panel that opens, enter “ticketmaster.com” in the search box.
4. Select “ticketmaster.com” and click “Remove”.

Now when you access Ticketmaster in Safari, a fresh copy will be loaded without using cached data.

How to Clear Ticketmaster Cache on iPhone

You can clear the Ticketmaster cache on your iPhone by following these steps:

1. Open the Settings app.
2. Scroll down and tap Safari.
3. Scroll to the bottom and tap “Clear History and Website Data”.
4. Confirm clearing website data in the popup.

This will erase all locally cached Ticketmaster files on your iPhone. The next time you use the website or app, fresh data will be loaded.

How to Clear Ticketmaster Cache on Android

Chrome for Android

If using Chrome on your Android device, use these steps:

1. Open the Chrome app.
2. Tap the 3 vertical dots in the top right corner.
3. Go to Settings > Privacy > Clear browsing data.
4. Select “Cached images and files” and change the time range to “All time”.
5. Tap “Clear data” at the bottom.

Chrome on Android will now erase any cached Ticketmaster data from your device.

Firefox for Android

For Firefox on Android:

1. Open the Firefox app.
2. Tap the 3 horizontal lines at the bottom and go to Settings.
3. Select “Delete browsing data”.
4. Check “Cached Web Content” and select “Everything” for time range.
5. Tap “Delete data” to confirm.

Your Ticketmaster cache in Firefox for Android will be cleared.

Samsung Internet

If using Samsung Internet, follow these steps:

1. Open Samsung Internet and tap the 3 dots at the bottom.
2. Select “Settings” then “Privacy and security”.
3. Tap “Delete browsing data”.
4. Check “Cached images and files”.
5. Tap “Delete” to confirm.

This will erase your cached Ticketmaster data from the Samsung browser.

Why Clear Your Ticketmaster Cache?

Here are some common reasons you may need to clear your Ticketmaster cache:

• Site errors or broken pages – Clearing the cache fixes corrupted data.
• Incorrect event dates, times or info – The cache may have outdated data.
• Problems logging in – Stale login cookies can cause issues.
• Weird site behavior – Pages not loading, etc. indicates a bad cache.
• Making sure you have the latest site – Gets fresh data and files.
• Trouble buying tickets – A corrupted cache can disrupt purchases.

So if you notice any strange errors or behavior on Ticketmaster, clearing your cache should be the first troubleshooting step. It forces your browser to re-download a clean copy of the site.

When to Clear Your Ticketmaster Cache

As a general rule, it’s good hygiene to clear your browser cache periodically. Follow these guidelines for the best experience on Ticketmaster:

• Clear cache once a month – Prevents buildup of stale data.
• Before big events – Ensures you have latest ticket info.
• After account changes – Gets updated login cookies.
• When troubleshooting issues – Fixes many common problems.
• If pages seem outdated – Forces reload of fresh data.

Getting in the habit of regularly flushing your Ticketmaster cache can save you headaches down the road. Follow the steps above based on your device and browser.

Other Ticketmaster Troubleshooting Tips

Along with clearing your cache, here are some other tips for troubleshooting Ticketmaster issues:

• Check Ticketmaster system status page – Look for known outages.
• Try a different browser – Isolates issues with a particular browser.
• Restart your device – Helps flush memory issues.
• Update browsers/apps – Makes sure you have latest fixes.
• Try incognito/private mode – Helps isolate browser problems.
• Contact support if issues persist – They can investigate further.

Hopefully clearing your Ticketmaster cache fixes any problems you’ve been experiencing. But if issues continue even after a cache flush, don’t hesitate to reach out to their customer support for additional troubleshooting.