Ticketmaster is one of the largest ticket sales and distribution companies in the world. They sell tickets for concerts, sports events, theater shows and more. With millions of customers purchasing tickets through Ticketmaster every year, it’s important to be able to access your payment history and order information. Here are some quick answers about checking your payment history on Ticketmaster:
Can I see all my past Ticketmaster orders?
Yes, you can view your full order history including completed, pending and archived orders when you log into your Ticketmaster account either online or via the mobile app. This will show you details on all your ticket purchases.
How far back does my Ticketmaster order history go?
Your Ticketmaster order history will show all orders dating back to 2008 when they first launched digital ticketing. So you can see details on any Ticketmaster tickets you’ve purchased in the past 15 years.
Where do I find my payment history on Ticketmaster?
To see your full payment history on Ticketmaster, log into your Ticketmaster account and go to ‘My Account’. This is where you can see all past orders including payment details such as date paid, payment method, last 4 digits of the card, and if the order is paid or unpaid.
Step-by-Step Guide
Here is a step-by-step walkthrough on how to view your Ticketmaster payment history:
1. Log into your Ticketmaster Account
First, access your Ticketmaster account online at ticketmaster.com or via the Ticketmaster app. If you don’t already have an account, you’ll need to sign up first using your email address.
2. Go to ‘My Account’
Once logged in, you’ll see a ‘My Account’ option at the top right. Click this to access your account dashboard.
3. Select ‘Order History’
On the left side menu, choose ‘Order History’. This will open up your full order history page.
4. View Payment Details
You will now see a complete list of all your Ticketmaster orders. Click on any order to view the details including the payment information.
5. Filter Payment History
Use the filters at the top to narrow down your order history. You can filter by date, event type, or payment status.
6. Export Payment History
If needed, you can export your Ticketmaster payment history by clicking the ‘Export’ button and choosing Excel or CSV format.
What Payment Information is Available?
When you view the details of any past Ticketmaster order, you’ll find the following payment information:
- Date payment was made
- Payment status – paid or unpaid
- Payment method – credit card, PayPal, Gift Card, etc.
- Last 4 digits of card number used (for credit card payments)
- Card type – Visa, MasterCard, American Express, Discover
Having access to your Ticketmaster payment history makes it easy to:
- Quickly lookup details on any past ticket purchase
- View which credit card was used for any given order
- Review unpaid orders or orders with declined/failed payments
- Identify fraudulent purchases on your account
- View full ticket order history for taxes or accounting purposes
Checking Payment History on Mobile
You can also access your full Ticketmaster payment history right from your smartphone using the Ticketmaster app for iOS or Android.
Just download the app, log into your Ticketmaster account, and navigate to ‘My Tickets’ to view your order history and payment details. The process is the same as online.
The Ticketmaster app also makes it easy to save digital versions of your tickets to Apple Wallet or Google Pay for convenient access even when you don’t have an internet connection.
How Long is Ticketmaster Payment History Available?
Ticketmaster will keep your full order history and payment details on file indefinitely as long as you maintain your account. This allows you to lookup payment information from any ticket purchases made through Ticketmaster dating all the way back to the first online orders in 2008.
So rest assured your Ticketmaster payment history will always be available anytime you need to reference it as long as you have an active account. Even if you lose access to a particular email address, you can contact Ticketmaster customer support to restore your account.
Why Check Your Ticketmaster Payment History?
Here are some key reasons why it’s useful to periodically review your Ticketmaster payment history and order information:
- Track ticket purchases – Having a full history makes it easy to lookup details on any tickets you’ve ordered in the past through Ticketmaster.
- Monitor charges – Review your charges and payments to make sure there aren’t any errors or fraudulent purchases on your account.
- View past events attended – Your order history provides a nice recap of all the concerts, games, theater and other events you’ve been to over the years.
- Access receipts & invoices – The payment records provide receipts and invoices you may need for accounting, reimbursement or tax purposes.
- Manage unpaid orders – Identify any open unpaid orders that may need updated payment details added.
- Check gift card use – See current balance and history of any Ticketmaster gift cards you’ve redeemed.
Downloading Your Ticketmaster Payment History
To save or print out your full Ticketmaster payment history:
1. Go to your Order History in your Ticketmaster account.
2. Click the blue “Export” button.
3. Choose to export as either Excel or CSV format.
4. Save the exported file to your computer.
You can now open the file to have a digital copy of your Ticketmaster order information and payment details that can be referenced even if you don’t have online access.
Troubleshooting Payment History Issues
If you notice any errors or missing information in your Ticketmaster payment history, here is how to troubleshoot:
- Confirm the payment issue is with a Ticketmaster order and not the event provider. You’ll need to contact the event organizer directly for any issues with their tickets.
- Reach out to Ticketmaster Customer Service via phone, chat or email. They can look into any payment discrepancies on your account.
- If you lost access to the account, contact Ticketmaster with proof of identity to have your account restored.
- For declined payments, you may need to update your payment details if an old card expired or was replaced.
As long as your Ticketmaster account is active, you’ll always be able to access your order information and payment history directly from their website or app even years later. Be sure to periodically check for any unauthorized activity and utilize the payment details for your records.
Ways to Pay for Ticketmaster Orders
Ticketmaster offers a few different payment options when purchasing tickets for events:
Credit or Debit Card
Paying directly by Visa, MasterCard, American Express or Discover credit/debit card is the most common payment method for Ticketmaster. Your card will be charged immediately for the ticket order amount.
PayPal
You can securely pay for your Ticketmaster tickets through your PayPal account if you prefer. Your PayPal balance, bank account or cards can be used to complete the purchase.
Ticketmaster Gift Card
Purchasing a Ticketmaster gift card gives you a balance to use towards future Ticketmaster orders. They are available in various amounts and can make great gifts.
Ticketmaster Vouchers
Some events or promotions may provide Ticketmaster vouchers that can be redeemed as partial payment on a ticket order. Simply enter the voucher code during checkout.
Ticketmaster Prepaid Cards
Similar to gift cards, Ticketmaster’s prepaid cards allow you to pay for orders in advance. You can reload the card as needed.
No matter which payment method you choose, the amount paid and details will be reflected in your Ticketmaster account payment history.
Using Ticketmaster for All Event Ticketing Needs
For virtually any event, concert, performance, or fan experience you want to attend, Ticketmaster provides convenient access to tickets. Their massive inventory includes:
- Music Concerts & Festivals
- Theater Shows & Plays
- Sporting Events & Season Tickets
- Comedy Shows
- Broadway Performances
- Arenas & Large Venue Events
- Symphony, Orchestra & Classical Performances
- VIP & Backstage Experiences
- Family Shows
- Local Events & Festivals
With robust order tracking and payment history available in your account, you can easily manage all your live entertainment ticketing needs in one place using Ticketmaster. Over the years, your Ticketmaster payment history becomes a snapshot of all the exciting events you were fortunate enough to experience!
Conclusion
Having access to your full Ticketmaster order and payment history provides many benefits such as tracking ticket purchases, viewing past events attended, accessing receipts, and monitoring for fraudulent activity. By logging into your Ticketmaster account online or in the app and navigating to ‘My Account’, any customer can easily lookup their complete Ticketmaster payment details going back over a decade. Keeping this payment information readily available serves both functional and nostalgic purposes. Functionally, it acts as a record of transactions, invoices, and account activity for reference. And nostalgically, it can serve as a heartwarming reminder of all the great live entertainment events experienced over the years. For these reasons, regularly checking your up-to-date Ticketmaster payment history is recommended.
